Cancellation Scanguru: Easy Method

What is ScanGuru

Overview

ScanGuru is a document-scanning app and SaaS platform that helps users capture, store, and share PDFs and scanned images on mobile devices and the web.

The service is subscription-based and offers paid plans with enhanced features such as OCR, unlimited access tiers, and lifetime options listed in app stores and developer pages.

Where it’s provided

ScanGuru is available via the iOS App Store, Google Play (Android) and directly via the developer’s web offering.

Platform billing and subscription management typically depend on the storefront where you purchased the service.

How to cancel ScanGuru

Cancel on iPhone (App Store)

• Open Settings on your iPhone.
• Tap your Apple ID, then Subscriptions.
• Find ScanGuru and turn off Auto-Renewal at least 24 hours before the trial or billing period ends.
• Note: Deleting the app does NOT cancel the subscription.

Cancel on Android (Google Play)

• Open the Google Play app and tap your Profile.
• Go to Payments & subscriptions → Subscriptions.
• Select ScanGuru and cancel (disable auto-renewal) at least 24 hours before the trial or billing period ends.

Cancel via Website / Direct purchase

• Contact ScanGuru support (for example by email) at least 24 hours before the trial or current subscription period ends to request cancellation.
• Deleting the app does not cancel web-based or direct subscriptions; you must contact support to stop billing.
• For a general guide to cancellation steps, see this reference: Cancel ScanGuru (guide).

What happens when you cancel

Access and renewals

When you cancel, auto-renewal is disabled so you will not be billed at the next renewal date.

You typically retain access to paid features until the end of the paid billing or trial period you already paid for.

Data and app usage

Canceling a subscription does not necessarily delete your scanned documents or account data - check the developer terms for retention details.

To understand data handling and retention, review the ScanGuru terms: ScanGuru Terms.

Will I get a refund?

App Store and Google Play refunds

• App Store refunds must be requested directly from Apple using Apple’s refund process; developers cannot issue Apple store refunds directly.
• Google Play refunds must be requested directly from Google and follow Google Play’s refund rules.

Website / Direct refunds and exceptions

Refunds for purchases made directly through ScanGuru’s website are handled under the developer’s Terms and Money-Back policy.

No public, guaranteed 14-day refund window for India is stated; refunds via direct channels are discretionary and subject to developer response.

See the developer terms for details: ScanGuru Terms of Service.

ScanGuru plans and pricing

Available options (as listed)

In-app purchase options listed on the Indian App Store include several Premium, Unlimited and Lifetime variants.

Periods (monthly/annual/one-time) are not always specified in the public listing and may vary by offer.

Price table

Your consumer rights in India

Statutory protections

Indian consumers are protected by statutory rights under laws such as the Consumer Protection Act and related regulations against unfair trade practices.

These statutory rights include remedies for misleading practices, defective services, and unfair contract terms.

How it applies to ScanGuru

ScanGuru’s Terms state they do not exclude non-waivable statutory consumer rights, but they do not explicitly reference India-specific rules or a 14‑day cooling-off period.

If you believe your consumer rights in India were violated (for example, unexpected charges or unfair cancellation), you may raise a complaint with consumer protection authorities or seek redress through applicable dispute-resolution channels.

Customer experiences

Positive feedback

Some users report ScanGuru is handy, easy to use, and useful for quick scanning and professional tasks.

App store reviews and independent summaries cite convenience and decent scan quality for many users.

Common complaints

Other users report crashes, difficulty cancelling or getting refunds, unexpected charges, and problems with trial terms.

Reviews also describe occasional quality or OCR reliability issues and app instability with large documents.

Documentation checklist

Before you contact support

• Locate the purchase receipt or order confirmation (App Store / Google Play receipt or web order ID).
• Note the account email used for the purchase and the date of the charge.
• Take screenshots showing the subscription entry, billing date, and any error messages.

What to include in your message

• Clear statement you want to cancel and whether you want a refund or only cancellation.
• Attach receipts, order IDs, screenshots and your device/platform details (iOS version or Android version).
• Send to the developer contact or support email (e.g., [email protected]) and keep copies of correspondence.

Common mistakes

Deleting the app instead of cancelling

Many users assume uninstalling the app cancels billing - this is incorrect.

Deleting the app does not stop App Store, Google Play or web-based subscriptions; you must cancel the subscription in the store or via support.

Missing the cancellation window

Waiting until the last minute can lead to an unwanted renewal; cancellation should be completed at least 24 hours before the trial or billing period ends.

Also confirm the cancellation in your account/subscriptions section and keep a confirmation screenshot or email.

Comparative recap

Quick comparison

The table below summarizes cancellation, refunds and common practical differences between purchase channels.

At-a-glance

After cancelling

Confirm cancellation

• Check your App Store or Google Play subscription list for a cancellation confirmation.
• Save any confirmation emails or screenshots showing the subscription is set to not renew.

Follow-up resources

• Developer Terms and refund information: ScanGuru Terms of Service.
• General cancellation guide and steps: How to cancel ScanGuru (guide).
• Direct terms reference: ScanGuru Terms (simple).

Address

Company address

26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus.

Developer contact

For cancellation or refund requests contact the developer support (example email): [email protected].

Keep your receipts and correspondence when raising a request to help expedite the process.