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I hereby notify you of my decision to terminate the contract relating to the Scispace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scispace: Easy Method
What is Scispace
Overview
Scispace is a research-focused SaaS platform that offers AI tools for reading, summarizing, and managing academic papers.
The product includes features such as PDF chat, literature-review assistance, citation help, and an AI copilot to speed research workflows.
Who uses it
Researchers, students, and professionals use Scispace for literature discovery, summarization, and writing assistance.
Users report value from AI-powered features but vary in satisfaction around pricing and billing experiences.
How to cancel Scispace
Cancel via Apple (App Store / iOS)
- Open the iPhone/iPad Settings app and tap your name → Subscriptions.
- Find Scispace in Subscriptions and choose Cancel Subscription.
- Scispace cannot cancel App Store subscriptions for you; Apple handles billing and refunds for iOS purchases.
Cancel via Google Play (Android)
- Open the Google Play Store app → Profile icon → Payments & subscriptions → Subscriptions.
- Select Scispace and tap Cancel subscription; follow prompts to confirm.
- Scispace cannot directly cancel subscriptions bought through Google Play; Google manages those charges.
Cancel via Web / Direct on Scispace website
- Send a written cancellation request (email) to the support/contact address before the renewal date to stop auto-renewal.
- Request written confirmation and keep copies (screenshots or email receipts) of your cancellation request and any reply.
- If you cannot find a web cancellation form, use the contact/support email and subject the message clearly (e.g., "Cancel subscription - [account email]").
What happens when you cancel
Access and features
When you cancel, access typically continues until the paid period ends (month or year) unless otherwise specified.
After the end date, premium features are usually removed and your account reverts to a free tier, if available.
Renewal and billing
Auto-renewal should stop once cancellation is confirmed, but proof (confirmation email or screenshot) is important if charges persist.
App-store purchases are governed by Apple/Google billing systems; Scispace cannot reverse those charges directly.
Data and content
Export or download any important documents, notes, or references before losing access to premium features.
Retain local copies of research materials; do not assume data is permanently available after cancellation.
Will I get a refund?
General policy
There is no single, publicly published 14-day refund policy for Scispace; reported outcomes vary by purchase channel and timing.
Refunds depend on how you purchased (Apple, Google, or direct web) and on the circumstances of the request.
Reported exceptions and patterns
- Full refunds are often reported for initial or mistaken purchases, especially shortly after the charge.
- Renewals are frequently treated as non-refundable by Scispace and by users’ reports across forums.
- Some users report that advertised "7-day full refund" statements were not honoured in practice.
Scispace plans and pricing
Current INR pricing (third-party listings)
| Plan | Price | Period | Features |
|---|---|---|---|
| SciSpace AI - Advanced Plan (1 Year) | ₹29,000.00 | annual | 1-year access, AI Copilot, Smart Paper Summarizer, paraphrasing, literature review assistant, reference manager, unlimited queries, priority support |
| Scispace Premium (multiple options) | ₹1,899.00 - ₹3,599.00 | annual | Enhanced Copilot answers, unlimited Copilot messages, literature review, paraphraser outputs, early access, priority support |
| SciSpace (SimplifyAITools conversion) | ₹1,200/month | monthly | Unlimited access to features, advanced tools, writing assistance, priority support, ad-free |
Pricing notes
These INR prices are from third-party reseller listings in India and may not reflect official site pricing or taxes.
Official Scispace pricing on the website may use USD and vary with currency conversion and GST; always verify before purchase.
Your consumer rights in India
Gathering evidence
Retain proof of purchase, subscription receipts, payment transaction IDs, and any email confirmations or cancellation messages.
Documentation supports disputes with payment providers, banks, or legal claims under local consumer protection rules.
Dispute and escalation options
- For app-store purchases use Apple or Google’s refund/dispute processes first.
- If you believe you were misled, consider contacting your bank or payment provider to dispute unauthorized or unfair charges.
- Keep a clear timeline and copies of all communications if you escalate to a consumer forum or legal action under applicable Indian laws.
Customer experiences
Positive feedback
- Many users praise AI features like PDF chat, literature-review help, and citation assistance as time-saving and user-friendly.
- Customer support is often described as quick and professional in resolving subscription issues or mistaken purchases.
Negative feedback
- Complaints include opaque credit/token consumption, rapid depletion, high costs, and unpredictable final costs.
- Users report misleading subscription flows, surprise renewals, difficulty cancelling, and refusals to refund renewals.
Where users discuss experiences
Examples of public discussions and reviews can be found on Trustpilot and Reddit forums reporting both praise and complaints.
Read aggregated user reports: Trustpilot - Scispace, Reddit r/PhD, Reddit r/SciSpaceFellow.
Documentation checklist
Before you cancel
- Subscription receipt and confirmation email.
- Payment transaction ID and last four digits of card used.
- Renewal date and subscription plan details.
After you cancel
- Save cancellation confirmation (email or screenshot).
- Export important data (references, notes, PDFs) before access ends.
- Record any follow-up responses from Scispace or app stores.
Common mistakes
Not cancelling in the right place
Many users attempt to cancel directly with Scispace for App Store or Google Play purchases; those must be cancelled through Apple or Google.
Failing to use the correct cancellation flow can result in continued renewals.
Assuming advertised refunds will apply
Relying solely on advertised "7‑day" or similar refund claims can be risky; users report inconsistent enforcement.
Always get written confirmation of any refund promise and know that renewals are often considered non-refundable.
Comparative recap
Quick comparison
| Method | How to cancel | Refund likelihood | Period |
|---|---|---|---|
| Apple (App Store / iOS) | Cancel via iOS Settings → Subscriptions; Apple controls refunds. | Varies; refunds handled by Apple; often possible shortly after mistaken purchase. | N/A |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions; Google handles refunds. | Varies; Google determines refund eligibility; early requests fare better. | N/A |
| Web (Direct) | Send written cancellation to Scispace support before renewal and request confirmation. | Mixed; initial mistakes sometimes refunded, renewals often denied per user reports. | N/A |
Key takeaways
Cancel through the service that billed you (Apple, Google, or Scispace web) and keep proof of cancellation to support disputes.
If a refund is critical, act quickly and use the payment platform’s dispute mechanisms when needed.
After cancelling
Follow-up actions
- Confirm cancellation via email and save the confirmation.
- Monitor bank/card statements for unexpected charges and dispute any unauthorised renewals promptly.
- Export your data and uninstall the app if you no longer use the service.
Helpful links
Independent cancellation/write-up: Postclic - Scispace cancellation guide.
User reports and reviews: Trustpilot - Scispace, Reddit discussion.
Address
Registered address (found in public records)
4th Floor, L 147, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102, India.
Notes about the address
This address is provided from collected information and may not be an official cancellation contact; always use the official support/contact channel listed in your account.
If you need further escalation, keep documentation ready and consider payment-provider dispute channels or consumer forum options in India.