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Cancel SHORTMAX
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Shortmax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shortmax: Easy Method
What is ShortMax
Overview
ShortMax is a subscription-based service that provides short dramas and mobile-focused video content. It is marketed as a lightweight streaming/SaaS product for quick, on-the-go entertainment.
How it is delivered
Subscriptions can be purchased through the iOS App Store, Google Play Store, or directly on the web. Billing is managed by the platform used for purchase in most cases.
How to cancel ShortMax
Cancel on iOS / App Store
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → find ShortMax → turn off Auto‑Renewal.
- Do this at least 24 hours before the billing period ends to avoid the next charge.
- ShortMax cannot cancel App Store subscriptions on your behalf. See the guide: Cancel ShortMax (App Store).
Cancel on Android / Google Play
- Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions.
- Select ShortMax → tap Cancel subscription and follow prompts.
- ShortMax cannot cancel Google Play subscriptions for you. See details: Cancel ShortMax (Google Play).
Cancel a web (direct) subscription
- Sign in to the ShortMax web billing/account portal where you purchased the subscription.
- Locate subscription or billing settings and choose to cancel auto‑renewal.
- Note: deleting or uninstalling the app does not cancel a web subscription. Reference: Web cancellation notes.
Formal termination option
- If online cancellation fails, some guides advise sending registered/certified mail to the company address as a formal termination request.
- See suggestions and examples: Formal termination guidance.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of the paid billing period. Cancellation prevents future renewals but usually does not remove your immediate access.
Billing and renewal
Turning off auto‑renewal stops the next automatic charge. For store-managed subscriptions, billing is controlled by Apple or Google and must be managed there.
Will I get a refund?
App Store and Google Play purchases
Refunds for purchases made via the App Store or Google Play must be requested through Apple or Google respectively. ShortMax cannot directly issue refunds for store purchases.
Web (direct) purchases and exceptions
- Web purchases: refunds are generally not offered after digital content is delivered or accessible, except where required by law or for confirmed billing errors.
- ShortMax’s public terms indicate refunds are discretionary and typically allowed only if the service is unusable due to ShortMax’s fault.
- There is no documented 14‑day cooling‑off period in the available sources.
More details and examples are available here: Refund & cancellation notes.
ShortMax plans and pricing
Availability of pricing information
No India‑specific pricing (INR) for ShortMax was found in the available sources for 2024/2025. Only USD or NGN listings appear in public records.
Contact for exact pricing
If you need current plan rates for India, contact ShortMax directly through their account/billing portal or the purchase platform (App Store / Google Play).
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No India (INR) prices found in verified sources; contact provider or store |
Your consumer rights in India
Legal remedies and consumer law
Indian consumer protection laws may provide rights beyond vendor policy, particularly for faulty or unusable services and incorrect billing.
Consumers can pursue remedies under the Consumer Protection Act and related mechanisms if the service is not provided as promised.
Practical steps to assert rights
- Document charges, screenshots, and communication records.
- Dispute unauthorized or recurring charges with your bank or card issuer.
- File a complaint with a local consumer forum or regulator if the provider is unresponsive.
Customer experiences
Positive feedback
Some users praise ShortMax for entertaining short dramas and varied mobile‑friendly content. These reviews note good bite‑sized storytelling for on‑the‑go viewing.
Negative feedback
Many complaints relate to difficulty cancelling subscriptions, unhelpful or absent support, duplicate or recurring charges, and continued billing after attempts to cancel.
Sources document cases where users had to block cards or escalate disputes to stop charges. See customer reports: user reports.
Documentation checklist
Essential items to collect
- Subscription receipts and order IDs (from App Store / Google Play or web receipt).
- Screenshots of subscription settings, cancellation attempts, and billing entries.
- Email or chat logs showing contact with ShortMax support.
When disputing charges
- Keep your bank statements showing the charge date and amount.
- Note the exact time windows you attempted cancellation and any platform responses.
- If sending registered mail, retain proof of posting and a copy of the letter.
Common mistakes
Deleting the app instead of cancelling
Many users mistakenly uninstall the app but keep the subscription active. Deleting the app does not stop a store or web subscription from renewing.
Expecting provider to cancel store subscriptions
Expecting ShortMax to cancel App Store or Google Play subscriptions leads to continued billing. Platform subscriptions must be cancelled through the respective store settings.
Not documenting cancellation attempts
Failing to save confirmation screenshots or emails can make disputes harder. Always keep records when you cancel or contact support.
Comparative recap
Quick comparison of cancellation routes
| Method | Where you cancel | Who controls refunds |
|---|---|---|
| iOS / App Store | Apple Settings → Subscriptions | Apple (request refund via Apple) |
| Android / Google Play | Google Play Store → Subscriptions | Google (request refund via Google) |
| Web (direct purchase) | ShortMax web billing/account portal | ShortMax (refunds discretionary; legal exceptions apply) |
Which route to use
Cancel through the platform where you bought the subscription for immediate control of renewals and the best chance of stopping future charges.
If cancellation fails, escalate by disputing charges with your bank and collecting evidence for a consumer complaint.
After cancelling
What to expect next
Expect continued access until the paid period ends. Monitor your card or bank statement for subsequent charges to confirm cancellation success.
Helpful resources
- ShortMax cancellation & guidance: https://www.postclic.com/en-ng/letters/entertainment/cancel-shortmax/
- Formal termination examples and addresses: https://www.postclic.com/en-ng/letters/other/cancel-shortmax-innovations/
Address
Registered / business address (reported)
ShortMax / ShortMax Innovations (reported business address):
12 Baldev Park, Near Parwana Road, Shahdara, Delhi 110051, India
How to use the address
If online cancellation and support fail, consider sending a registered or certified termination request to the above address and keep proof of posting.
Also retain copies of receipts and correspondence to support any dispute or consumer complaint.