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I hereby notify you of my decision to terminate the contract relating to the Signnow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation SignNow: Easy Method
What is SignNow
Product overview
SignNow is a cloud-based electronic signature service that lets individuals and businesses prepare, send, and manage signed documents online.
The service is used to speed up approvals, contracts, and form signing without paper copies.
Primary uses
Typical uses include contract signing, client onboarding, and internal approvals across teams and clients.
SignNow integrates with document workflows to reduce manual steps and improve traceability.
How to cancel SignNow
Cancel on the SignNow website (direct / web)
- Log in to your SignNow account.
- Open the Admin Console or Subscription section.
- Select "Cancel your subscription".
- Access remains until the end of the current billing period after cancellation.
Cancel via mobile stores (iOS and Android)
- iOS (App Store): Open App Store → tap your profile → Subscriptions → locate SignNow → Cancel Subscription.
- Android (Google Play): Open Play Store → tap profile → Payments & Subscriptions → Subscriptions → locate SignNow → Cancel Subscription.
What happens when you cancel
Access and renewal
If you cancel a direct web subscription, your account typically remains active until the end of the current billing period.
For store subscriptions (Apple/Google), cancellation prevents auto-renewal but access usually continues until the paid period ends.
Data and documents
Your signed documents and uploaded files normally remain in your SignNow account after cancellation.
Consider exporting important documents before changing account status or deleting the account entirely.
Will I get a refund?
Refunds for direct (web) purchases
Direct SignNow purchases may be eligible for a refund if requested within 30 days of the first payment.
Refunds are not provided when there has been significant usage or if the transaction is older than 30 days.
Refunds for App Store and Google Play purchases
SignNow cannot issue refunds for purchases made through Apple App Store or Google Play.
You must request refunds through Apple or Google’s refund systems for store-based purchases.
SignNow plans and pricing
Overview of available plans
The following in-app prices are taken from the Apple App Store (India) listing and may not map exactly to web plans.
If you need web pricing, contact SignNow sales or check your account billing page.
| Plan | Price | Period | Features |
|---|---|---|---|
| SignNow Business Monthly | ₹1,999 | Monthly | Business plan via in-app purchase |
| SignNow Business Annual | ₹9,900 | Annual | Business plan annual via in-app purchase |
| SignNow Premium | ₹1,549 | Monthly / Unspecified | Premium features via in-app purchase |
| SignNow | ₹299 | Monthly / Unspecified | Basic features via in-app purchase |
| SignNow Business (alternate) | ₹699 | Monthly / Unspecified | Business via in-app purchase (alternate) |
Your consumer rights in India
Legal framework
Under the Consumer Protection Act, 2019 and E-Commerce Rules, 2020, providers must publish clear cancellation and refund policies.
Policies should be accessible and applied fairly to consumers in India.
Enforcement and remedies
If refunds are unreasonably denied or delayed, consumers can seek redress through consumer forums and authorities in India.
Keep receipts, communication records, and transaction IDs when pursuing a dispute.
Customer experiences
Positive feedback
Many users report the free trial works as expected and find the app easy to use and good value.
Reviews from business directories note user-friendly flows and strong security features for document signing.
Negative feedback
Some users report confusing billing, unexpected over-usage charges for invites, and difficulty getting refunds for App Store purchases.
Other comments mention UI confusion, limited editing for image files (JPEGs), and occasional support delays.
Documentation checklist
Required account details
- Account email address used for the SignNow account.
- Subscription ID or plan name (if shown in your account).
- Order/transaction number and purchase date.
Supporting evidence
- Payment receipts or credit card statements showing the charge.
- Screenshots of subscription screen, billing page, or error messages.
- Any correspondence with SignNow or app store support about the issue.
Common mistakes
Canceling in the wrong place
Users often cancel inside the app but forget the subscription is billed through Apple or Google, so cancellation must be done in the store account.
Check where the original purchase was made before starting cancellation.
Expecting direct refunds for store purchases
Many expect SignNow to refund App Store or Google Play charges. Those refunds must be requested through Apple or Google.
Contacting SignNow support for store refunds will usually result in a referral to the store’s refund process.
Comparative recap
Quick comparison
The table below summarizes how cancellation and refunds differ by platform and who handles refunds.
Use it to choose the correct cancellation path for your purchase.
| Platform | How to cancel | Refund responsibility | Access after cancel |
|---|---|---|---|
| Web (direct via SignNow website) | Admin Console → Subscription → Cancel your subscription | SignNow (eligible within 30 days for first payment; conditions apply) | Access remains until end of current billing period |
| App Store (iOS) | App Store → Profile → Subscriptions → Cancel | Apple handles refund requests (SignNow cannot issue) | Access usually continues until period ends |
| Google Play (Android) | Play Store → Profile → Payments & Subscriptions → Subscriptions → Cancel | Google Play handles refund requests (SignNow cannot issue) | Access usually continues until period ends |
After cancelling
Next steps to secure documents
- Export or download any signed documents you need to keep before losing access.
- Confirm cancellation by checking the subscription status in your account or store subscription list.
Contact and escalation
If you need a refund for a web purchase, request it from SignNow within the stated 30-day window and provide supporting documents.
For store purchases, submit refund requests to Apple or Google and keep all correspondence if escalation is required.
Address
SignNow headquarters
17 Station Street, Ste. 303, Brookline, MA 02445, USA
Notes about contact
This guide does not include direct support links. For account-specific help, sign in to your SignNow account and use the support options shown there.
Keep records of all communications and transaction details when requesting cancellations or refunds.