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I hereby notify you of my decision to terminate the contract relating to the Smartsolve service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smartsolve: Easy Method
What is Smartsolve
Overview
Smartsolve is a SaaS platform that aims to streamline problem-solving by combining data analysis, collaboration tools and project-management features.
The service offers subscription access to app features and is distributed through web, Apple App Store and Google Play Store channels.
How it is delivered
Subscriptions typically start access immediately after purchase and auto-renew unless cancelled through the channel used to buy the subscription.
Different purchasing channels (App Store, Google Play, web) require cancellations through their respective account systems or the Smartsolve website.
How to cancel Smartsolve
Via iOS (App Store)
- Open the App Store on your iPhone or iPad and tap your profile photo.
- Choose Subscriptions, select Smartsolve Ai and tap Cancel Subscription.
- Important: cancel through Apple; cancelling inside the app will not stop App Store billing.
Via Android (Google Play)
- Open Google Play Store, tap Menu, then Payments & subscriptions > Subscriptions.
- Select Smartsolve Ai and tap Cancel Subscription to stop future charges.
- Important: cancellation must be processed via Google Play if you subscribed there.
Via Web / Direct purchase
- Log in to your Smartsolve account on the website or app.
- Go to Subscription or Billing settings and choose Cancel or End Membership.
- Save or screenshot any written confirmation you receive after cancelling.
If digital methods fail
- Submit a written cancellation (email if supported, or registered mail) to the company address with proof of sending.
- If you must use postal cancellation, keep tracking and delivery receipts as proof.
What happens when you cancel
Access after cancellation
After you cancel, access usually continues until the end of the current paid billing period.
Canceling stops auto‑renewal but does not typically immediately remove previously paid access.
Renewal and billing
Auto-renewal is stopped at cancellation; you will not be billed for future billing cycles after cancellation takes effect.
If you subscribed via Apple or Google, billing is controlled by those platforms and cancellation there stops future platform charges.
Data and account retention
Smartsolve may retain account data according to its terms; if you need data removed, request account deletion through support.
Keep copies of important files before cancelling if you rely on cloud-stored project data.
Will I get a refund?
General refund policy
There is no clear published consumer-friendly refund policy and direct refunds from Smartsolve are rarely granted.
Expect that refunds are not guaranteed and are handled case-by-case according to the provider's terms.
Platform purchases (Apple / Google)
- If you purchased via the App Store, request a refund through Apple's Report a Problem system.
- If you purchased via Google Play, request a refund via Google Play Help and Google’s refund process.
Exceptions and timing
- Prorated refunds may be possible in limited cases (downgrade, unused service, trial cancellation, service interruption) after review.
- Where refunds are granted, processing time is typically around 5 - 10 business days.
Smartsolve plans and pricing
Available plans (India, App Store prices)
The following prices were listed in the Apple App Store India in early 2026 and reflect common subscription tiers.
Price tiers may represent promotional or multiple offer variations.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Weekly Subscription | ₹699 | Weekly | Access to app features for one week |
| Weekly Subscription (higher tier) | ₹999 | Weekly | Possibly a different tier or auto-renew package |
| Monthly Subscription - lower tier | ₹1,299 | Monthly | Access to app features for one month |
| Monthly Subscription - higher tier | ₹1,499 | Monthly | Possibly a different tier or auto-renew package |
| 6 Months Subscription | ₹5,900 | 6 Months | Extended access at discounted rate |
Notes on pricing
The duplicated price tiers likely reflect multiple subscription offer variations (promotional vs standard).
No annual plan was listed at the time; features are inferred generically from the App Store listing.
Your consumer rights in India
Right to cancel and refunds
When subscription access begins immediately, a cooling-off or free-look period may not apply and refunds may be restricted.
If the company terminates the service, pro-rata refunds for the unexpired period are commonly expected under typical terms.
Platform consumer protections
- Purchases via App Store or Google Play allow you to request refunds through those platforms' support channels.
- Apple and Google have their own review and refund processes that can be used if the provider does not assist.
Escalation and dispute options
- If digital cancellation/refund attempts fail, you may dispute charges with your card issuer or payment provider.
- You can also consider filing a complaint with Indian consumer protection agencies if remedies via the provider or platform are unavailable.
Customer experiences
Positive feedback
Some users praise Smartsolve for accuracy and utility, especially for educational problem-solving and productivity use cases.
Certain review aggregators have noted the service as "Known. Vetted. Low Risk." in some assessments, indicating moderate trust from some evaluators.
Negative feedback
Multiple user reports allege misleading marketing, difficulties cancelling subscriptions and unresponsive support in various cases.
These complaints suggest you should keep careful records of purchases, cancellations and communication with support.
Documentation checklist
Essential documents to collect
- Subscription receipt or transaction ID (from App Store/Google Play or payment confirmation).
- Account email address and username used for the Smartsolve account.
- Screenshots of purchase confirmation, subscription status and cancellation attempts.
Proof of communication and delivery
- Saved copies of any support emails or chat transcripts with Smartsolve.
- If sending registered mail, keep tracking number and delivery confirmation as proof.
Common mistakes
Canceling in the wrong place
Example: attempting to cancel inside the app after subscribing through Apple or Google does not stop platform billing.
Always cancel in the platform (App Store / Google Play) used to make the purchase if that was the payment channel.
Not saving confirmation
Example: failing to keep cancellation confirmation or screenshots can make disputes harder with your bank or platforms.
Always save written confirmation or take dated screenshots showing subscription status has been cancelled.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation paths, ease and refund likelihood to help choose the correct route quickly.
| Method | Ease of cancellation | Refund likelihood | Key action |
|---|---|---|---|
| iOS (App Store) | High (via Apple account) | Refund via Apple only (platform handles requests) | Cancel in App Store & use Apple's Report a Problem for refunds |
| Android (Google Play) | High (via Play Store account) | Refund via Google Play Help (platform decision) | Cancel in Google Play & request refund from Google if needed |
| Web / Direct purchase | Medium (via account settings) | Refunds rare; prorated refunds possible by request | Cancel in Subscription/Billing and save confirmation |
| Written / Registered mail | Low (manual, slower) | Low to medium (depends on company response) | Send registered mail with proof and retain delivery receipt |
How to choose
Use the same channel you used to subscribe for fastest results (App Store, Google Play or the provider's website).
If you need a refund, contact the platform where you purchased first; escalate to provider support with documentation if required.
After cancelling
Next steps
- Keep screenshots of cancellation confirmation and monitor your bank or platform for further charges.
- If billed after cancellation, gather evidence and contact the platform (Apple/Google) or your card issuer to dispute the charge.
Helpful links
Address
Registered Indian address (listed)
B - 107 / 108 Sneha Lokhandwala Complex, Andheri West, Mumbai, Maharashtra 400053, India.
Note: public company records have previously indicated this office and status may vary; confirm current contact details before sending registered mail.
Alternative address used in correspondence
Some cancellation guides reference an international address for written notices: Kalkofnsvegur 2, 101 Reykjavik, Iceland.
If you send registered mail, include proof of posting and delivery and retain copies for dispute purposes.