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Speakx

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Termination letter drafted by a specialized lawyer
Sender
Speakx
Plot No 823P, Sector‑47
122018 Gurgaon India
contact@ivypods.com
Cancellation of Speakx contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Speakx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Speakx
Plot No 823P, Sector‑47
122018 Gurgaon , India
contact@ivypods.com
REF/2025GRHS4

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Cancellation Speakx: Easy Method

What is Speakx

Overview

Speakx is a subscription-based app that uses AI to help users improve English speaking, pronunciation, and confidence through daily practice and feedback.

The service offers guided lessons, real-time pronunciation analysis, and gamified drills aimed at regular practice and measurable progress.

Who uses it

Typical users include learners wanting conversational fluency, professionals improving presentation skills, and students preparing for exams or interviews.

Speakx supports bilingual guidance (including Hindi) and is available on iOS, Android, and the web.

How to cancel Speakx

App Store (iOS) cancellation

  • Open Settings on your iPhone or iPad.
  • Tap your Apple ID at the top, then Subscriptions.
  • Select Speak or SpeakX from the list.
  • Tap Cancel Subscription and confirm. You retain access until the end of the billing period.

Google Play (Android) and Web cancellation

  • Google Play: Open Google Play Store → Tap your profile icon → Payments & Subscriptions → Subscriptions → Select Speak/SpeakX → Tap Cancel Subscription. Access continues until the period ends.
  • Web (Speak website / Paddle): In the Speak app go to Profile → Settings → Manage Membership → Cancel Membership → Confirm. Subscription stays active until the end of the billing period.

What happens when you cancel

Access and renewal

Cancellation stops auto-renewal but does not immediately end your active subscription period.

You keep full access to Speakx features until the current billing period expires.

Data and account

  • Your account and progress data remain available unless you request deletion.
  • Cancellation does not automatically delete your personal data; contact support if you need account removal.

Will I get a refund?

General refund policy

SpeakX follows a strict no-refund policy: amounts paid (trial, monthly, quarterly, yearly, or one-time) are generally non-refundable.

Cancellation does not trigger a refund; it only prevents future billing.

Platform exceptions and processes

  • Google Play and web (Paddle) purchases: limited refund windows may apply - refunds are available within 7 days of purchase in applicable cases.
  • App Store purchases: Apple handles refunds. Speakx cannot process App Store refunds; request a refund via Apple Support.
  • Paddle (web) process: request within 7 days via Paddle's purchase lookup and "Get help" → "Refund and cancel". After 7 days, contact support at contact@ivypods.com for assistance.

Speakx plans and pricing

Available plan

Public pricing shows a standard monthly plan. Prices vary slightly between sources; verify in-app or on purchase screen for exact amount.

No annual plans are listed in the verified data.

Pricing table

Plan Price 期間 Features
Standard Monthly ₹299 - ₹300 月額 AI speaking practice, pronunciation feedback, daily lessons, gamified learning, Hindi support

Your consumer rights in India

Cooling-off and digital services

There is no automatic statutory 14-day cooling-off right for subscription-based digital services where access is provided immediately and the provider enforces a no-refund policy.

Cancellation generally stops future billing but does not automatically entitle you to a refund under Speakx's stated policy.

Platform-level protections

  • Google Play: platform refund rules may apply (limited refund window noted - typically within 7 days for many purchases).
  • App Store: refunds handled by Apple under its own policy; contact Apple for App Store purchases.
  • Paddle (web): Paddle’s refund process may allow refunds within 7 days - otherwise contact Speakx support.

Customer experiences

Positive feedback

  • Users report improvements in English speaking and pronunciation with user-friendly daily practice.
  • Many reviewers praise the AI feedback, gamified lessons, and motivational structure.

Negative feedback

  • Common complaints include unexpected auto-renewal charges and difficulty obtaining refunds.
  • Some aggregated reviews note dissatisfaction with billing, value for money, or support responsiveness in sampled analyses.

Documentation checklist

What to gather before contacting support

  • Order receipt or proof of purchase (email or platform purchase history).
  • Account email used for Speakx and the platform used to subscribe (App Store, Google Play, or Web).
  • Purchase date and subscription plan details (monthly/annual).

How to present your case

  • Include screenshots of receipts or subscription screens showing the charge.
  • Note any prior communication with support and include message timestamps where relevant.

Common mistakes

Billing misunderstandings

Expecting immediate refunds after cancelling is a frequent mistake; cancellation stops auto-renewal but does not usually refund past charges.

Also check which platform processed the payment - refund routes differ between App Store, Google Play, and the web.

Support and timing errors

Waiting beyond the platform refund window (commonly 7 days for Google Play/Paddle) can remove eligibility for a refund in many cases.

Not keeping receipts or purchase confirmations makes disputes harder to resolve - save these immediately after purchase.

Comparative recap

Quick comparison

The table below summarizes cancellation steps, refund likelihood, and period handling by platform to help you decide next steps.

How to use this table

Identify the platform you used to pay, then follow the listed cancellation method and refund notes for that platform.

Platform Cancellation method Refund possibility 期間
App Store (iOS) Settings → Apple ID → Subscriptions → Select Speak/SpeakX → Cancel Handled by Apple - request via Apple Support; Speakx cannot process 月額
Google Play (Android) Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Select Speak → Cancel Limited refund window (typically within 7 days); after 30 days refunds may not be possible 月額
Web (Speak/Paddle) Speak app: Profile → Settings → Manage Membership → Cancel Membership Paddle refunds via Paddle lookup within 7 days; after 7 days contact support at contact@ivypods.com 月額

After cancelling

What to expect

Your subscription remains active until the end of the paid period. You will not be charged again after cancellation takes effect.

No automatic refunds are issued upon cancellation under Speakx’s stated policy.

How to get help

  • For App Store purchases, use Apple Support for refund requests and billing questions.
  • For Google Play purchases, use Google Play’s Help & Refund process within applicable windows.
  • For web (Paddle) purchases or other support, contact contact@ivypods.com with your purchase details and receipts.

Address

Registered office

Plot No 823P, Sector‑47, Gurgaon, Haryana 122018, India

Support mailing

For billing or refund enquiries (web/Paddle) email: contact@ivypods.com

FAQ

To cancel your Speakx subscription on the App Store, open Settings on your iPhone or iPad, tap your Apple ID at the top, select Subscriptions, choose Speak or SpeakX, and tap Cancel Subscription. Remember to keep proof of your cancellation.

Speakx follows a strict no-refund policy, meaning that cancellation does not trigger a refund, and amounts paid are generally non-refundable. If you need further assistance, consider contacting support via the details on your bill.

To cancel your Speakx subscription on Google Play, open the Google Play Store, tap your profile icon, go to Payments & Subscriptions, select Speak/SpeakX, and tap Cancel Subscription. Ensure you keep proof of your cancellation.

When you cancel your Speakx subscription, your account and progress data remain available unless you specifically request deletion. If you need to delete your account, contact support using the details provided in your account settings.

Refunds may be available for purchases made through Google Play and the web (Paddle) within a limited window of 7 days. For App Store purchases, refunds are handled by Apple, so you must request them through Apple Support.