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Cancel SPOCKET
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I hereby notify you of my decision to terminate the contract relating to the Spocket service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spocket: Easy Method
What is Spocket
Overview
Spocket is a subscription-based SaaS platform for e-commerce entrepreneurs that helps source and dropship products from worldwide suppliers.
It integrates with storefronts (Shopify and others) and provides supplier discovery, product importing, and order fulfilment tools.
Main uses
Users typically use Spocket to add supplier products to their online store and automate parts of the dropshipping workflow.
Subscriptions control access to Spocket features; supplier orders and product returns are managed separately from the subscription itself.
How to cancel Spocket
Cancel via web dashboard
- Open the Spocket web app and sign in to your account.
- Go to Settings → Membership → Cancel, then enter your account password to confirm cancellation.
- Follow on-screen prompts until you receive a cancellation confirmation.
See Spocket's official cancellation instructions: How to cancel my subscription.
If you installed via app stores
- Uninstalling the Shopify app, App Store app, or Google Play app does NOT cancel your Spocket subscription.
- Cancellation must still be completed via the Spocket web dashboard or by contacting Spocket support.
There is no separate App Store/Google Play cancellation flow; use the web dashboard or support contact for all cancellations.
What happens when you cancel
Access and billing
After you cancel, your access continues until the end of your current paid billing period.
No further subscription charges will be applied after the cancellation takes effect for future periods.
Account data and listings
Your account and product listings typically remain accessible until you manually remove them or delete the account.
Export any important data (orders, supplier info, product lists) before cancellation if you need local copies.
Will I get a refund?
Subscription refunds
- Spocket does not offer partial or prorated refunds for unused time, mid-cycle cancellations, or inactive accounts.
- Monthly plan users must cancel during the initial 7-day free trial to avoid being charged; after the trial ends, refunds are not issued.
- Annual plan payments are processed without a free trial and are strictly non-refundable once processed.
Summary of refund policy references: Postclic summary of Spocket refund policy.
Product order refunds
- Refunds for product orders depend on the supplier's return policy and Spocket's returns flow.
- If a customer receives a damaged or incorrect product, submit a claim with photographic evidence within 15 days for supplier review.
- If approved, the supplier may refund or replace the item per their policy.
For supplier/returns details see Spocket's returns article: Returns, exchanges and refunds.
Spocket plans and pricing
Pricing availability
Spocket lists pricing in USD on its site; no official INR prices for India were found in reviewed sources.
For exact current USD prices, check Spocket's website or your account billing page.
Contact for exact pricing
If you need local currency estimates, convert the USD price using the current exchange rate; contact Spocket support for billing questions.
| Plan | Price | Period |
|---|---|---|
| Spocket plans | Contact for pricing (official prices listed in USD on Spocket site) | monthly / annual |
Your consumer rights in India
Binding platform policies
Under India’s Consumer Protection (E‑Commerce) Rules, 2020, return and refund policies published by platforms are legally binding and must be clear and accessible.
Platforms are expected to honour the policies they publish; consumers can rely on those terms when requesting refunds or returns.
Timelines and grievance redressal
- Refunds are generally expected to be processed within 15 days of receipt of returned product where applicable.
- Grievance redressal mechanisms are required to be provided; escalations should be addressed within specified timeframes (for example, ~30 days under the rules).
- Consumers may escalate unresolved issues using national or state consumer complaint portals and official helplines available in India.
Customer experiences
Positive observations
Some users praise Spocket for a user-friendly interface and access to vetted suppliers promising faster shipping.
These positives are noted in industry summaries and some user reviews.
Negative feedback
- Multiple users report unexpected charges after trial periods and difficulty cancelling when they relied on uninstalling the app.
- Complaints include denial of refunds for unused subscriptions, slow or unhelpful support responses, and instances of being charged after attempting to cancel.
- Community threads include reports of long support delays and some users pursuing chargebacks when they could not resolve billing disputes.
Customer reviews and community feedback examples are visible on public review platforms.
Documentation checklist
Account & billing records
- Account email and username used with Spocket.
- Subscription confirmation emails and billing statements showing charges.
- Screenshot of Settings → Membership → Cancel page (if attempted).
Order and returns evidence
- Order IDs and supplier details for any product-related claims.
- Photographic evidence of damaged or incorrect products (submit within 15 days where required).
- Copies of support tickets, chat transcripts, or cancellation confirmations from Spocket.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume removing the Shopify/App Store/Google Play app cancels the subscription; it does not.
Always cancel via the Spocket web dashboard or get written confirmation from support.
Missing trial deadlines and no evidence
Not cancelling before the 7-day trial ends can result in a charge with no refund eligibility.
Not keeping screenshots or confirmation emails makes disputes harder to resolve with support or consumer forums.
Comparative recap
Quick comparison overview
This table compares key policy points for Spocket against a generic typical dropshipping SaaS approach.
Use it to spot differences in cancellation and refund handling before subscribing.
| Feature | Spocket | Typical dropshipping SaaS | Period |
|---|---|---|---|
| Cancellation method | Web dashboard required; uninstall does not cancel | Varies; some allow in-app cancellation via store platform | monthly / annual |
| Subscription refunds | No prorated or mid-cycle refunds; monthly trial must be cancelled within 7 days | Some competitors offer prorated refunds or flexible refunds | monthly / annual |
| Order refunds | Depends on supplier policy; claims often require photos within 15 days | Supplier-dependent; timelines and evidence requirements vary | monthly / annual |
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation email or on-screen message in Spocket.
- Verify no future charges appear on your card or billing statement after the current period ends.
- Export any account data you need before access ends.
Need more help
If you need official guidance on cancellation steps, see Spocket's help article: How to cancel my subscription.
For returns, exchanges or product refund procedures, see: Returns, exchanges and refunds.
Address
Headquarters
Spocket primary address (listed in multiple public references):
555 Burrard St, Vancouver, British Columbia V7X 1L4, Canada
Contact notes
For billing disputes and formal correspondence, use your Spocket account support channels first, and retain copies of all communications and billing records.
If unresolved in India, you may escalate under relevant consumer protection procedures and portals available in India.