Cancellation Spocket: Easy Method

What is Spocket

Overview

Spocket is a subscription-based SaaS platform for e-commerce entrepreneurs that helps source and dropship products from worldwide suppliers.

It integrates with storefronts (Shopify and others) and provides supplier discovery, product importing, and order fulfilment tools.

Main uses

Users typically use Spocket to add supplier products to their online store and automate parts of the dropshipping workflow.

Subscriptions control access to Spocket features; supplier orders and product returns are managed separately from the subscription itself.

How to cancel Spocket

Cancel via web dashboard

• Open the Spocket web app and sign in to your account.
• Go to Settings → Membership → Cancel, then enter your account password to confirm cancellation.
• Follow on-screen prompts until you receive a cancellation confirmation.

See Spocket's official cancellation instructions: How to cancel my subscription.

If you installed via app stores

• Uninstalling the Shopify app, App Store app, or Google Play app does NOT cancel your Spocket subscription.
• Cancellation must still be completed via the Spocket web dashboard or by contacting Spocket support.

There is no separate App Store/Google Play cancellation flow; use the web dashboard or support contact for all cancellations.

What happens when you cancel

Access and billing

After you cancel, your access continues until the end of your current paid billing period.

No further subscription charges will be applied after the cancellation takes effect for future periods.

Account data and listings

Your account and product listings typically remain accessible until you manually remove them or delete the account.

Export any important data (orders, supplier info, product lists) before cancellation if you need local copies.

Will I get a refund?

Subscription refunds

• Spocket does not offer partial or prorated refunds for unused time, mid-cycle cancellations, or inactive accounts.
• Monthly plan users must cancel during the initial 7-day free trial to avoid being charged; after the trial ends, refunds are not issued.
• Annual plan payments are processed without a free trial and are strictly non-refundable once processed.

Summary of refund policy references: Postclic summary of Spocket refund policy.

Product order refunds

• Refunds for product orders depend on the supplier's return policy and Spocket's returns flow.
• If a customer receives a damaged or incorrect product, submit a claim with photographic evidence within 15 days for supplier review.
• If approved, the supplier may refund or replace the item per their policy.

For supplier/returns details see Spocket's returns article: Returns, exchanges and refunds.

Spocket plans and pricing

Pricing availability

Spocket lists pricing in USD on its site; no official INR prices for India were found in reviewed sources.

For exact current USD prices, check Spocket's website or your account billing page.

Contact for exact pricing

If you need local currency estimates, convert the USD price using the current exchange rate; contact Spocket support for billing questions.

Your consumer rights in India

Binding platform policies

Under India’s Consumer Protection (E‑Commerce) Rules, 2020, return and refund policies published by platforms are legally binding and must be clear and accessible.

Platforms are expected to honour the policies they publish; consumers can rely on those terms when requesting refunds or returns.

Timelines and grievance redressal

• Refunds are generally expected to be processed within 15 days of receipt of returned product where applicable.
• Grievance redressal mechanisms are required to be provided; escalations should be addressed within specified timeframes (for example, ~30 days under the rules).
• Consumers may escalate unresolved issues using national or state consumer complaint portals and official helplines available in India.

Customer experiences

Positive observations

Some users praise Spocket for a user-friendly interface and access to vetted suppliers promising faster shipping.

These positives are noted in industry summaries and some user reviews.

Negative feedback

• Multiple users report unexpected charges after trial periods and difficulty cancelling when they relied on uninstalling the app.
• Complaints include denial of refunds for unused subscriptions, slow or unhelpful support responses, and instances of being charged after attempting to cancel.
• Community threads include reports of long support delays and some users pursuing chargebacks when they could not resolve billing disputes.

Customer reviews and community feedback examples are visible on public review platforms.

Documentation checklist

Account & billing records

• Account email and username used with Spocket.
• Subscription confirmation emails and billing statements showing charges.
• Screenshot of Settings → Membership → Cancel page (if attempted).

Order and returns evidence

• Order IDs and supplier details for any product-related claims.
• Photographic evidence of damaged or incorrect products (submit within 15 days where required).
• Copies of support tickets, chat transcripts, or cancellation confirmations from Spocket.

Common mistakes

Uninstalling the app instead of cancelling

Many users assume removing the Shopify/App Store/Google Play app cancels the subscription; it does not.

Always cancel via the Spocket web dashboard or get written confirmation from support.

Missing trial deadlines and no evidence

Not cancelling before the 7-day trial ends can result in a charge with no refund eligibility.

Not keeping screenshots or confirmation emails makes disputes harder to resolve with support or consumer forums.

Comparative recap

Quick comparison overview

This table compares key policy points for Spocket against a generic typical dropshipping SaaS approach.

Use it to spot differences in cancellation and refund handling before subscribing.

After cancelling

What to check immediately

• Confirm you received a cancellation confirmation email or on-screen message in Spocket.
• Verify no future charges appear on your card or billing statement after the current period ends.
• Export any account data you need before access ends.

Need more help

If you need official guidance on cancellation steps, see Spocket's help article: How to cancel my subscription.

For returns, exchanges or product refund procedures, see: Returns, exchanges and refunds.

Address

Headquarters

Spocket primary address (listed in multiple public references):

555 Burrard St, Vancouver, British Columbia V7X 1L4, Canada

Contact notes

For billing disputes and formal correspondence, use your Spocket account support channels first, and retain copies of all communications and billing records.

If unresolved in India, you may escalate under relevant consumer protection procedures and portals available in India.