Cancellation Rocket Lawyer: Easy Method

What is Rocket Lawyer

Overview

Rocket Lawyer is a subscription-based legal service that helps users create documents, access legal templates, and consult legal professionals online.

Services offered

Services include document creation, document downloads, and paid legal consultations such as "Consult a Legal Pro".

How to cancel Rocket Lawyer

Cancel via web account (recommended for web subscriptions)

• Sign in to your Rocket Lawyer account and go to Account or Membership settings.
• Choose Cancel or Downgrade; follow on-screen prompts to confirm cancellation.
• If you prefer, contact Rocket Lawyer support by phone or email via the account help options to request cancellation.

Cancel via mobile platforms (Apple / Google)

• If you subscribed through the Apple App Store, cancel through your Apple ID subscription settings; Rocket Lawyer cannot cancel App Store subscriptions for you.
• If you subscribed through Google Play, cancel via Google Play subscription settings; Rocket Lawyer cannot stop renewals started via Google Play.
• Platform rules apply - cancellations made with Rocket Lawyer support will not stop renewals on those app platforms.

What happens when you cancel

Access after cancellation

For web subscriptions, cancellation stops future charges but you generally retain access until the end of the current billing period.

For mobile-platform subscriptions, cancellation via the app store stops future renewals but your access period is governed by the platform's billing cycle.

Data and account retention

Your account and documents typically remain available unless you delete them; Rocket Lawyer's terms govern data retention and access after cancellation.

Keep copies of any downloaded documents before you cancel if you want local copies for long-term use.

Will I get a refund?

14-day statutory period (web)

• Rocket Lawyer offers a 14-calendar-day statutory period for cancellation and refund for web-based monthly or annual memberships and trial offers.
• If you cancel within this 14-day window you may request a refund, though fees may be deducted for days of service used after the trial or since the paid plan started.

Exceptions and outside the 14-day period

• No refund is paid if documents were downloaded or legal services were used during the 14-day period.
• Outside the 14 days, refunds are generally not available except for billing errors or service delivery problems reported promptly (typically within 30 days) and granted at Rocket Lawyer’s discretion.

Rocket Lawyer plans and pricing

Pricing availability

Rocket Lawyer does not publish India-specific INR pricing in official materials located for this guide.

If you need exact pricing for your region or currency, contact Rocket Lawyer support from your account or check the subscription flow.

Contact for pricing

Your consumer rights in India

Cooling-off / distance selling

• Indian consumers typically have a cooling-off period under distance selling rules, often 7 to 14 days for online services.
• These rules allow cancellation and refunds unless the digital service has been fully delivered with consumer consent.

How this relates to Rocket Lawyer

• Rocket Lawyer’s 14-day statutory refund provision broadly aligns with common distance-selling cooling-off periods in India.
• Actual applicability depends on whether the service qualifies as a "consumer contract" under Indian law and any specific terms Rocket Lawyer applies to Indian users.

Customer experiences

Positive feedback

Users frequently praise Rocket Lawyer for an easy-to-use interface, helpful document templates, and generally responsive customer service.

Many customers note the speed and simplicity of creating common legal documents such as wills, contracts, and deeds.

Negative feedback

Common complaints include confusion about free-trial conversion to paid plans and unclear wording in the trial flow.

Users also report billing issues, difficulty cancelling mobile subscriptions, and perceived lack of clear cancellation confirmations or prorated refunds.

Documentation checklist

Essential items to collect

• Account email and user ID used for the Rocket Lawyer subscription.
• Subscription receipts or bank/card statements showing charges and renewal dates.
• Screenshots of membership settings, cancellation screens, and any confirmation messages.

Service-specific evidence

• Copies of any downloaded documents during the trial or paid period (downloads may affect refund eligibility).
• Appointment details and cancellation timestamps for "Consult a Legal Pro" bookings if disputing use deductions.

Common mistakes

Relying on support to cancel app-store subscriptions

Many users assume contacting Rocket Lawyer support will stop Apple or Google Play renewals. This is incorrect; you must cancel via the platform's subscription settings.

Example: A user emailed support but continued to be charged because the App Store subscription remained active.

Missing the 14-day window or using services during the window

Requesting a refund after the 14-day statutory period typically fails unless there is a billing error or prompt report of a service issue.

Example: Downloading documents during the trial can void refund eligibility even if you cancel within 14 days.

Comparative recap

Quick comparison

How to use this table

Use the table to pick the correct cancellation path depending on how you subscribed.

If in doubt, gather documentation and contact support promptly from your Rocket Lawyer account.

After cancelling

Next steps

• Save copies of any documents you need locally before access ends.
• Keep screenshots or emails confirming cancellation for disputes or refund requests.

Helpful links and where to read more

• Rocket Lawyer terms (general): https://www.rocketlawyer.com/gb/en/terms
• Consult a Legal Pro terms: https://www.rocketlawyer.com/consult-a-legal-pro-terms
• Third-party cancellation guide (reference): https://www.postclic.com/en-ng/letters/software-saas/cancel-rocket-lawyer/

Address

Principal office

Rocket Lawyer (principal address): 101 2nd St, 4th FL Suite 400, San Francisco, CA 94105-1611, United States.

Contact reminders

Use account help pages or the terms pages above to find region-specific contact methods and the correct support channel for cancellation or refund requests.