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I hereby notify you of my decision to terminate the contract relating to the Spyhunter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spyhunter: Easy Method
What is SpyHunter
Overview
SpyHunter (by EnigmaSoft) is subscription-based anti-malware and spyware removal software that scans for threats and offers remediation tools.
It delivers updates and real-time protection as part of its paid subscriptions and provides trial versions for evaluation.
Key features
Typical features include malware scanning, removal tools, and ongoing signature updates for active subscribers.
Licensing and billing are handled via EnigmaSoft (web) or through store platforms (Apple/Google) depending on how you purchased.
How to cancel SpyHunter
Web / EnigmaSoft account (recommended)
- Log into your EnigmaSoft account on the official support/cancellation page: Cancel SpyHunter subscription.
- Open "Order/Licenses" and click the cancellation button next to the order you wish to stop.
- If you need assistance, contact support via the address shown in your account or open a HelpDesk ticket; the support email used by EnigmaSoft is support@enigmasoftware.com.
- Cancel anytime; paid subscriptions remain active until the paid period expires unless you request an immediate termination when eligible.
App Store (iOS)
- SpyHunter provides no separate iOS cancellation instructions; cancel via Apple subscription settings on your iPhone/iPad or via your Apple ID subscriptions.
- Open Settings → [your name] → Subscriptions, find SpyHunter (if listed) and choose Cancel Subscription through Apple.
Google Play (Android)
- SpyHunter does not provide a bespoke Android cancellation flow; cancel via Google Play subscription management.
- Open Play Store → Profile → Payments & subscriptions → Subscriptions, find SpyHunter and cancel from there.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription purchased via EnigmaSoft on the web, the subscription usually remains active until the paid term expires.
If you cancel a free trial (web), the trial may end immediately; confirm the exact effect when cancelling in your account.
Renewal and data
Automatic renewal stops after cancellation so you will not be billed for the next period once cancellation is processed.
Your account data and license records are typically retained for support and verification; request deletion via support if needed.
Will I get a refund?
Web / third-party purchases (EnigmaSoft EULA)
- EnigmaSoft’s EULA provides a 30-day "change-of-mind" refund right: you may request a refund within 30 days of purchase.
- If a refund is issued for a web purchase, access usually ends immediately; no partial-period credits are provided after 30 days.
- Price-increase notifications give you a 14-day cancellation window after notification and refunds relating to a new purchase can be requested within 30 days.
- Reference: SpyHunter EULA (refund and cancellation terms).
App Store and Google Play refunds
- SpyHunter does not publish separate App Store or Google Play refund procedures; refunds for purchases made through those stores are handled under Apple’s and Google’s refund policies.
- To request refunds for store purchases, use Apple or Google Play support and their subscription/refund flows.
SpyHunter plans and pricing
Pricing table
| Plan | Price | (period) | Features |
|---|---|---|---|
| Monthly (user-reported) | ₹99/month | monthly | Reported as basic monthly plan; details unspecified |
| Annual (user-reported) | ₹6,800/year | annual | User-reported annual plan; official INR pricing not published |
| Discounted one-time (user-reported) | ₹390 (one-time) | One-time | Popup/limited-time discounted price reported by some users |
| Standard (third-party listing) | ₹2,879.28/month | monthly | Third-party listing; plan details unclear |
Pricing notes
These prices are based on user reports and third-party listings and are not official EnigmaSoft INR prices.
EnigmaSoft/SpyHunter does not publish a definitive India-specific pricing page; check your purchase confirmation for exact billing amounts.
Your consumer rights in India
Statutory cancellation rights
Under SpyHunter’s EULA you have a 30-day change-of-mind refund right for eligible purchases; this aligns with the product’s stated policy.
Refer to the official EULA for the exact wording: SpyHunter EULA.
Local protections
Indian consumer protection laws (for example, the Consumer Protection Act, 2019) cannot be overridden by a vendor’s terms, so statutory rights may provide additional remedies.
If you believe your statutory rights are breached, you may seek redress through local consumer forums or legal advice in India.
Customer experiences
Positive feedback
Some users report responsive support, quick replies, and successful malware removal when working with EnigmaSoft support staff.
Trustpilot contains examples of users praising support and effective remediation: EnigmaSoft Trustpilot.
Negative feedback
Many reviews note difficulties cancelling subscriptions or trials, missing cancellation buttons, or needing to involve banks/PayPal to stop billing.
Other complaints include unexpected billing, forced payment info for trials, or dissatisfaction with scan results; review experiences carefully before purchasing.
Documentation checklist
What to gather before requesting cancellation or refund
- Order number or license key from your EnigmaSoft account or purchase email.
- Proof of purchase: receipt, invoice, or transaction record showing date and amount.
- Account email address used to purchase or register the product.
- Screenshots of billing, subscription pages, or messages showing charges or automatic renewals.
Why each item matters
- Order numbers and license keys let support locate and verify the subscription quickly.
- Proof of purchase establishes the 30-day refund period and provides evidence for disputes.
- Transaction records help banks or payment providers trace and reverse unwanted charges if needed.
Common mistakes
Missing the cancellation location
Many users assume uninstalling the software cancels billing. Uninstalling does not stop subscription renewals.
Always cancel subscriptions through your EnigmaSoft account or the store (Apple/Google) used to purchase.
Waiting beyond the refund window
Waiting longer than 30 days to request a refund often removes your eligibility for a refund under EnigmaSoft’s stated policy.
If you receive a price-increase notice, act within the stated 14-day cancellation window if you do not accept new pricing.
Comparative recap
Summary table
| Feature | Web / EnigmaSoft | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Log into your EnigmaSoft account → Order/Licenses → Cancel; support via HelpDesk or support@enigmasoftware.com. (Cancel page) | Cancel via Apple ID Subscriptions in iOS Settings; SpyHunter provides no separate iOS cancel flow. | Cancel via Google Play Subscriptions in the Play Store; SpyHunter provides no separate Android cancel flow. |
| Refund window | 30 days (change-of-mind) per EULA; price-increase rules also apply. (EULA) | Refunds handled by Apple per Apple policy; contact Apple support for requests. | Refunds handled by Google per Google Play policy; contact Google Play support for requests. |
| Access after refund | Access normally ends immediately if refund is granted. | Subject to Apple’s refund handling; Apple may cancel or reinstate access as per its policy. | Subject to Google’s refund handling; Google may cancel or reinstate access as per its policy. |
| Support contact | EnigmaSoft HelpDesk / support@enigmasoftware.com; see cancel page for steps. (Cancel page) | Use Apple Support via your device or apple.com. | Use Google Play Help via your device or play.google.com. |
Key takeaway
If you purchased via the EnigmaSoft website, use your account cancellation flow and the 30-day EULA refund right when applicable.
If you purchased via Apple or Google Play, follow the platform’s subscription management and refund procedures.
After cancelling
Immediate next steps
- Keep copies of confirmation emails, cancellation screenshots, and any HelpDesk correspondence.
- Monitor your bank/credit card or PayPal statements for any unexpected charges for at least one billing cycle.
- If needed, contact your card issuer or payment provider to block future charges from the merchant.
Helpful links
- EnigmaSoft cancellation instructions: Cancel SpyHunter subscription.
- SpyHunter EULA (refund/cancellation terms): SpyHunter EULA.
- Customer reviews and experiences: EnigmaSoft on Trustpilot.
Address
Company address
EnigmaSoft Limited, 1 Castle Street, 3rd Floor, Dublin 2 D02XD82, Ireland.
Support contact
For account or billing support, use the HelpDesk in your EnigmaSoft account or contact support@enigmasoftware.com for assistance.