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I hereby notify you of my decision to terminate the contract relating to the Supabase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Supabase: Easy Method
What is Supabase
Overview
Supabase is an open-source backend-as-a-service that provides hosted PostgreSQL, authentication, storage, real-time APIs and developer tooling.
It is designed to help developers build and scale applications quickly without managing infrastructure.
Key use cases
Common uses include building APIs, managing user auth, storing files, and running serverless functions connected to Postgres.
Supabase offers free and paid plans with managed backups, scaling and support options.
How to cancel Supabase
Cancel from the web dashboard
- Sign in to your Supabase account and open your organization.
- Go to the organization’s Billing settings.
- Click “Change subscription plan” and select the Free Plan to cancel paid subscription immediately.
- Expect cancellation to be effective immediately; credits for unused paid time are issued (not refunded to payment method).
App Store / Google Play subscriptions
- Supabase documentation does not list store-specific cancellation steps.
- For in-app subscriptions on Apple or Google Play, manage and cancel through the respective store account (Settings > Subscriptions).
- Supabase likely cannot cancel store-managed subscriptions; use the App Store / Play Store interfaces.
What happens when you cancel
Access and service
When you downgrade to the Free Plan, cancellation is immediate and the paid subscription stops charging for future cycles.
Services tied to the organization continue under the Free Plan limits unless the organization is deleted.
Billing and credits
Unused portion of the paid plan cycle is issued as account credits rather than refunded to the original payment method.
Credits do not expire and can be applied to future invoices per Supabase billing policy.
Will I get a refund?
Official refund policy
Supabase’s stated policy is that they do not provide refunds to the original payment method.
Instead, when you downgrade or cancel, you receive credits for the unused portion of the billing cycle.
Exceptions and practical notes
- Credits can be used on future invoices and do not expire (per Supabase docs).
- If you believe there was over-billing or a deficient service, Supabase’s policy still states no direct refunds.
- Users in some jurisdictions (see India section below) may have additional consumer rights that could affect outcomes in disputes.
Supabase plans and pricing
Official pricing overview
Supabase’s official pricing is primarily published in USD; the Pro tier is listed at approximately $25/month on Supabase’s site.
No official INR-denominated pricing is published by Supabase.
Unofficial user-listed offers
Some user-listed resale offers in INR exist but are not official Supabase rates and may not reflect actual billing or support terms.
Verify any third-party offer carefully before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro (official) | $25 / month (USD) | Monthly | Managed Postgres, auth, storage, higher limits, paid support options |
| Pro (Unofficial user offer) | ₹4,500 (1-year listing) | Annual | 100,000 MAU; 8 GB disk/project; 100 GB file storage; 250 GB egress; daily backups; $10 compute credits; email support (user-listed) |
| Pro (Unofficial user offer) | ₹2,699 (1-year listing) | Annual | Matches Pro tier features (user-listed) |
Your consumer rights in India
Applicable law
Consumers in India are protected by the Consumer Protection Act, 2019 and related rules for deficient services and unfair trade practices.
These laws allow consumers to seek redress for over-charges, inability to cancel, or deficient digital services.
Practical steps if you have a dispute
- First raise a billing/support ticket with Supabase and keep records of correspondence and invoices.
- If unresolved, escalate to the National Consumer Helpline or file a complaint with the District Consumer Disputes Redressal Forum.
- Note: Supabase’s published policy is no refunds to payment method; consumer protection laws may still apply in specific deficiency or unfair practice cases.
Customer experiences
Positive feedback
Some reviewers report quick and helpful support for subscription concerns and praise Supabase’s documentation and active issue triage.
See user reviews for examples of responsive cases and good documentation.
Negative feedback
- Reports of frequent pausing of free-plan projects and pressure to upgrade from free plans.
- Instances of billing disputes, delayed or limited support for non-Enterprise customers, and occasional reliability incidents have been reported.
Community reviews vary; evaluate multiple sources before deciding.
Documentation checklist
What to gather before cancelling
- Account and organization name used in Supabase.
- Invoice IDs and billing statements showing charges you dispute.
- Support ticket numbers and any Supabase responses.
Helpful official pages
Common mistakes
Assuming refunds are automatic
Expecting a refund to the original payment method is a common error; Supabase issues credits for unused time instead.
Always confirm the billing policy before cancelling a paid plan to avoid surprises.
Not checking store subscriptions
For mobile/in-app subscriptions, trying to cancel only in the Supabase dashboard won’t affect Apple or Google Play charges.
Always verify and cancel subscriptions through the respective App Store / Play Store if applicable.
Comparative recap
Summary table
| Feature | Supabase policy | How to act |
|---|---|---|
| Cancel paid plan | Downgrade to Free Plan via dashboard; cancellation immediate | Use Billing → Change subscription plan → Select Free Plan |
| Refunds | No refunds to payment method; unused time issued as credits | Expect credits on account; escalate to consumer forum if unresolved |
| App Store subscriptions | Managed by Apple / Google, not Supabase | Cancel via App Store / Play Store subscriptions settings |
After cancelling
Immediate actions
- Confirm billing status and any credits applied in your Supabase Billing settings.
- Export or back up any project data you need; Free Plan limits may reduce capabilities.
Further help and references
- Manage your subscription (Supabase docs)
- Billing FAQ (Supabase docs)
- For community reports and experiences, see reviews on Trustpilot and community discussions.
Address
Corporate address
Supabase corporate mailing address listed in public filings:
6701 Koll Center Parkway, Suite 250, Pleasanton, CA 94566, USA
Contact notes
For billing or legal matters reference your Supabase account and official support channels in the dashboard.
If you escalate a dispute in India, keep copies of all correspondence and invoices for submissions to consumer authorities.