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I hereby notify you of my decision to terminate the contract relating to the Tickertape service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tickertape: Easy Method
What is Tickertape
Overview
Tickertape is a subscription-based financial analysis platform from Smallcase Technologies that offers stock screening, portfolio analysis, alerts and market data to investors in India.
The service provides both monthly auto-renewing Pro access and one-time multi-month plans with features like custom filters, forecasts, ad-free experience and export tools.
Who uses it
Retail investors and traders use Tickertape for screening stocks, assessing portfolios and generating trade ideas with data-driven filters.
Plans are aimed at users who need advanced screens and periodic access; pricing and terms are available on the official site and help pages.
How to cancel Tickertape
Cancel via website (membership page)
- Sign in to your Tickertape account on the website.
- Go to the membership or subscription page in your account settings.
- Choose the active subscription and select the option to cancel or turn off auto-renewal.
Other cancellation notes
- Monthly subscriptions can be cancelled anytime from the membership page; cancellation turns off auto-renewal but preserves access until the end of the paid period.
- One-time 3, 6, and 12 month plans do not auto-renew and therefore do not require cancellation; they expire at the end of the paid term.
Official help and terms
For step-by-step guidance use Tickertape's cancellation help article.
How do I cancel my Tickertape Pro subscription?
Refer to the official Terms & Conditions for related rules on cancellation and access.
What happens when you cancel
Access after cancellation
When you cancel a monthly auto-renewing subscription, auto-renewal is turned off but you retain Pro access until the end of the paid billing period.
For one-time 3, 6, and 12 month plans, access continues until the plan expires; these plans do not renew automatically.
Billing and renewal
Cancelling prevents future recurring charges for the monthly plan; it does not trigger refunds for the current billing period.
Ensure you cancel via the membership page where the subscription was managed to stop auto-renewal.
Will I get a refund?
Official refund policy
Tickertape's Terms explicitly state there are no refunds for cancellations during an active subscription period.
The Terms say the company "shall not refund any money (in whole or in part) paid towards the subscription plan in case you cancel the subscription during the subscription period."
Exceptions and statutory rights
- Their Terms do not acknowledge a statutory 14-day cooling-off or right of withdrawal for services.
- Under Indian consumer law there may be statutory rights (for example, provisions in Consumer Protection and related e-commerce rules), but Tickertape's Terms explicitly disallow refunds on cancellation.
Tickertape plans and pricing
Official pricing summary
Below are the latest verified Tickertape Pro plan prices and basic features as published in official materials and help pages.
Prices are shown in Indian Rupees (INR) and reflect the official listed rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month (auto-renewed) | ₹249/month | Monthly | Full Pro access for one month, auto-renewed, with 14-day trial |
| 3 Months (one-time payment) | ₹699 | Quarterly (per 3 months) | Full Pro access for 3 months (non-renewing) |
| 6 Months (one-time payment) | ₹1,299 | Semi-Annual (per 6 months) | Full Pro access for 6 months (non-renewing) |
| 12 Months (one-time payment) | ₹2,399 | Annual (per 12 months) | Full Pro access for 12 months (non-renewing) |
Pricing notes
Features across plans include advanced screens, custom filters, forecasts, alerts, portfolio analysis and ad-free experience.
The annual plan offers roughly ~20% per-month savings compared with the monthly rate when averaged over 12 months.
Your consumer rights in India
Statutory rights overview
Under Indian consumer protection frameworks and certain e-commerce rules, consumers can have rights such as a right to grievance redressal and remedies for deficient services.
There are provisions that may allow returns/refunds or dispute escalation depending on the nature of the purchase and local regulations.
How Tickertape's Terms interact with rights
- Tickertape's Terms state no refunds and that benefits continue until expiry; they do not explicitly acknowledge a 14-day cooling-off right in their Terms.
- If you believe your statutory consumer rights apply, you can escalate through consumer grievance channels available under Indian law.
Escalation paths
The company provides a Grievance Officer contact as part of its policies and mentions escalation routes in its terms.
If you need to escalate beyond Tickertape, consider consumer forums or regulatory complaint portals as applicable in India.
Customer experiences
Positive feedback
Users praise the app UI and core functionality, noting useful portfolio analysis and screening features.
Examples include long-term users who find portfolio tools and custom filters valuable.
Common negative reports
- Search function problems reported by some users and occasional unresolved issues after contacting support.
- Subscription cancellation complaints where users reported continued billing after cancelling.
- Broker-linking failures and occasional data discrepancies reported on review sites and forums.
What to take away
Overall reviews are mixed: many users appreciate the screening and analysis capabilities while others report technical or billing issues.
Keep records of communications and receipts if you encounter problems, as these help escalation and dispute resolution.
Documentation checklist
Before contacting support
- Subscription confirmation (order ID or invoice)
- Payment proof (bank/UPI/credit card transaction reference)
- Account email or username associated with Tickertape
When filing a complaint
- Screenshot of active subscription/membership page showing status
- Cancellation confirmation or screenshots of cancellation steps taken
- Correspondence with support (emails, chat transcripts) and dates
Common mistakes
Assuming one-time plans auto-renew
Some users expect 3/6/12 month plans to auto-renew; these are one-time payments and do not renew automatically.
Check plan type before relying on continued access beyond the paid term.
Expecting refunds after cancellation
Users often assume a prorated refund will be issued on cancellation; Tickertape's Terms explicitly disallow refunds during the subscription period.
Confirm refund eligibility before cancelling if you expect a refund.
Cancelling in the wrong place
Cancelling through an app store or payment provider without disabling the subscription in the account membership page can cause confusion.
Always verify cancellation status in your Tickertape membership page and keep screenshots of confirmation.
Comparative recap
Quick comparison
The table below compares the main plan types, renewal behaviour, refund policy and post-cancellation access to help you decide which plan fits your needs.
How to read this table
Use the "Auto-renew" column to identify plans that require cancellation action to stop future charges.
Refer to the "Refunds" column to understand Tickertape's stated refund position.
| Plan | Period | Auto-renew | Refunds | Access after cancel |
|---|---|---|---|---|
| 1 Month | Monthly | Yes (auto-renewed) | No refunds (per Terms) | Access until end of paid month |
| 3 Months | 3 months | No (one-time) | No refunds (per Terms) | Access until plan expiry |
| 6 Months | 6 months | No (one-time) | No refunds (per Terms) | Access until plan expiry |
| 12 Months | 12 months | No (one-time) | No refunds (per Terms) | Access until plan expiry |
After cancelling
Verify your cancellation
After you cancel, check the membership page to confirm auto-renewal is turned off and take a screenshot of the status for your records.
Keep your invoice or payment receipt until the subscription period expires.
Where to get official help
For cancellation steps and account support, use Tickertape's official help article.
How do I cancel my Tickertape Pro subscription?
Review Tickertape's Terms for details on refunds and dispute resolution.
Address
Company address
#51, 3rd Floor, Le Parc Richmonde, Richmond Road, Shanthala Nagar, Richmond Town, Bangalore - 560025, India
Support and grievance
For formal grievance escalation consult Tickertape's Terms & Conditions where grievance officer contact details are provided.
Keep copies of all communications when escalating complaints to ensure faster resolution.