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Cancellation Tivimate: Easy Method
What is Tivimate
Overview
Tivimate is an Android IPTV player that lets users watch live TV channels and on-demand content through playlists and EPGs. It focuses on a polished interface, channel management, and advanced playback features.
Core capabilities
The app supports custom playlists, multiple EPG sources, favorites, and multi-device use for a single account. Premium features are available through a paid subscription model.
How to cancel Tivimate
Cancel via Google Play Store (Android)
- Open the Google Play Store app on the Android device used to subscribe.
- Tap your profile icon, then choose "Payments & subscriptions" > "Subscriptions".
- Select "Tivimate" from the list and tap "Cancel subscription", then follow on-screen prompts.
- Keep a screenshot of the cancellation confirmation and the subscription end date for records.
If you subscribed by other means
- If you purchased a lifetime or annual unlock via a website or third-party vendor, check the original receipt for cancellation instructions.
- Contact the seller or payment provider used for the purchase if no direct cancel option appears in Google Play.
What happens when you cancel
Access after cancellation
If you cancel an annual subscription, you will typically retain premium access until the current paid period ends. Access stops after the subscription expiry date.
Renewal and data
Auto-renewal is turned off at cancellation; you will not be charged again unless you resubscribe. App settings, playlists, and local data usually remain on the device but may revert to free-tier limits.
Will I get a refund?
General refund policy
Refunds depend on the platform used to purchase the subscription. Google Play handles most Android purchases and applies its refund rules and time limits.
Exceptions and steps to request
- If you believe a refund is warranted (e.g., accidental purchase), request it through the original purchase platform promptly.
- Keep receipts, order IDs, and screenshots to support your request when contacting the payment provider.
Tivimate plans and pricing
Pricing summary
Below are estimated INR conversions based on the USD prices available at the time of verification. Exact INR prices and taxes are set by the store at purchase.
Notes on pricing
- Prices shown are approximate conversions and may vary with exchange rates and GST/taxes at the time of purchase.
- If you do not see INR pricing in the store, the Play Store will calculate the final amount during checkout.
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Subscription | Approximately ₹983 (based on $11.99) | Annual | Unlocks all premium features; supports up to 5 devices |
| Lifetime Subscription | Approximately ₹2,785 (based on $33.99) | Lifetime, one-time | Unlocks all premium features permanently; supports up to 5 devices |
Your consumer rights in India
Right to fair treatment
Indian consumers are protected from unfair trade practices and have the right to clear information about digital subscriptions and charges. Expect transparent billing and expiry details.
Redress and complaint options
- If a platform or seller does not resolve a payment or refund issue, you may approach the seller, payment provider, or consumer forums available in India.
- Keep purchase records and screenshots to support any complaint or charge dispute.
Customer experiences
Common positive feedback
Many users praise Tivimate for its clean interface, reliable EPG support, and useful features like multiple playlists and favorites. Premium unlocks expand customization options.
Common issues reported
Typical complaints involve billing confusion, difficulty finding the subscription in Google Play (if purchased with a different account), and questions about refund eligibility.
Documentation checklist
Purchase proof
- Google Play order receipt or payment confirmation email.
- Transaction ID and date of purchase.
Technical information
- Device model and Android version used to subscribe.
- Screenshots of subscription status in Google Play and any error messages.
Common mistakes
Using the wrong account
A frequent error is attempting cancellation from a Google account that did not make the purchase. Verify which account shows the subscription under "Payments & subscriptions".
Missing receipts or delayed action
People sometimes delay requesting refunds or fail to save receipts, which can weaken refund requests. Always capture order confirmations immediately after purchase.
Comparative recap
Quick plan comparison
The table below summarizes the main differences to help decide between annual and lifetime options.
Decision factors
Consider frequency of use, long-term value, and whether you prefer a one-time payment or recurring billing when choosing a plan.
| Plan | Price | Period | Best for | Refund policy |
|---|---|---|---|---|
| Annual Subscription | Approximately ₹983 | Annual | Users who prefer lower yearly cost and flexibility | Handled via purchase platform policies |
| Lifetime Subscription | Approximately ₹2,785 | Lifetime, one-time | Users wanting a one-time payment for long-term use | Handled via purchase platform policies; generally final |
After cancelling
What to check immediately
- Confirm cancellation email or screenshot from the store and note the service end date.
- Verify that auto-renewal is disabled in your subscription settings.
Next steps and support
Retain all receipts and screenshots in case you need to dispute charges with your payment provider. If issues persist, contact the platform from which you purchased the subscription.
Address
Company contact address
157 Chippenham Road, Nottingham, NG5 5TB, UK
Notes about contacting
An official Indian postal address for Tivimate is not available. For subscription issues, use the purchase platform's support channels and keep records of all communications.
Verify a sent letter
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Tivimate subscription via Google Play Store, open the app, tap your profile icon, select 'Payments & subscriptions' then 'Subscriptions'. Choose 'Tivimate' and tap 'Cancel subscription', following the on-screen prompts. Keep a screenshot of the confirmation.
If you cancel your Tivimate subscription, you will retain premium access until the end of the current billing period. After that, access will stop, and your account may revert to free-tier limits.
Refund eligibility for your Tivimate subscription depends on the platform you used to purchase it. Google Play handles most refunds according to its policies, so check there for specific details.
If you subscribed to Tivimate through a third-party vendor, refer to your original receipt for cancellation instructions. You may need to contact the seller or payment provider directly for assistance.
Yes, exceptions to the Tivimate refund policy may apply. If you believe a refund is warranted, such as for an accidental purchase, promptly request it through the original purchase platform, keeping all relevant receipts and order IDs.