Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Transkriptor, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month without commitment
Send an e-Postclic to Transkriptor
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in India
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at ₹92.44 for 48 hours
then no commitment, ₹5,032.79 per month
to keep966649193710
Cancellation Transkriptor: Easy Method
What is Transkriptor
Product summary
Transkriptor is a subscription-based SaaS tool that converts audio and video files into text using automated speech recognition and AI-assisted features.
Users upload files, receive transcriptions in minutes, and can choose paid plans for higher monthly minutes and advanced features.
Primary use cases
Typical uses include interview transcription, meeting notes, captions, and language support across multiple languages.
Plans are sold as recurring subscriptions with monthly or annual billing options listed on the official site.
How to cancel Transkriptor
Cancel via Transkriptor website (direct subscription)
- Sign in to your Transkriptor account on the official site.
- Go to Settings → Billing.
- Choose Change Plan and select “Free - 90 Minutes” to stop automatic renewals; paid features remain until the current billing period ends.
- For pricing and plan details see the official pricing page: Transkriptor pricing.
Cancel via mobile stores (iOS / Android)
- iOS (App Store): Cancel through Apple’s subscription settings in your Apple ID; Apple handles cancellations and refunds for App Store purchases.
- Android (Google Play): Cancel via Google Play → Subscriptions; Google handles refunds for Play purchases according to its policies.
- For additional guidance on store-based cancellations and refund handling, see this summary: Cancellation & refunds overview.
What happens when you cancel
Access and feature availability
If you switch to the Free plan, paid features remain available until the end of the current billing period.
Your storage and uploaded files typically remain accessible according to Transkriptor’s account/data retention rules.
Billing and automatic renewal
Cancelling prevents future automatic renewals; it does not usually pro‑rate or extend the current paid period unless stated otherwise.
For in‑app purchases via Apple or Google, the store’s subscription system governs renewal and cancellation timing.
Will I get a refund?
Cooling-off and general refund rules
A 14-day cooling-off right applies when the service has not commenced - users may cancel within 14 days of order placement without stating a reason.
If the service has already started, refunds are limited and may be partial depending on work performed or costs incurred.
When Transkriptor cancels or refunds
- If Transkriptor cancels an order before work starts, a full refund is issued.
- If work has begun, refunds may be proportional to the part of the service not provided.
- Reimbursements are stated to be processed within 7 working days after a cancellation email where a refund applies.
- For purchases made through Apple or Google, refund requests are handled under Apple/Google policies rather than Transkriptor’s direct refund process; see the cancellation guide: Refund guidance.
Transkriptor plans and pricing
Overview
Below are the in-app purchase prices listed for Transkriptor in the India App Store listings and public pricing entries collected from verified sources.
Some entries may appear duplicated or similar; table retains all listed variants for completeness.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| 300 Minutes (Monthly) | ₹1,199 | Monthly | 300 minutes of transcription per month |
| 300 Minutes (Yearly) | ₹6,900 | Annual | 300 minutes per month equivalent billed annually |
| 2400 Mins (Monthly) | ₹1,999 | Monthly | 2400 minutes of transcription per month |
| 2400 Minutes (Monthly) (lower price entry) | ₹999 | Monthly | 2400 minutes of transcription per month - duplicate/alternative listing |
| 2400 Mins/Month (Yearly) | ₹5,900 | Annual | 2400 minutes per month equivalent billed annually |
| 2400 Mins/Month (Annually) (duplicate) | ₹11,900 | Annual | 2400 minutes per month billed annually (duplicate entry) |
| 2400 Minutes/Month (Yearly) (higher cost) | ₹19,900 | Annual | 2400 minutes per month billed yearly at higher cost (duplicate) |
| 3000 Minutes (Monthly) | ₹2,249 | Monthly | 3000 minutes of transcription per month |
Your consumer rights in India
Cooling-off and refunds under Indian rules
Indian consumers have rights for digital services, including refund and grievance remedies under the Consumer Protection Act, 2019 for faulty or misrepresented digital products.
A 14-day cooling-off where the service has not begun is commonly accepted; check the provider’s stated policies for specifics.
Jurisdiction and enforcement
Transkriptor’s terms reference foreign jurisdictions; however, Indian consumers may still file complaints with local consumer forums if issues are unresolved.
If a store purchase was made through Apple or Google, the respective store dispute/refund processes and policies will usually apply.
Customer experiences
Positive feedback summary
Many users praise fast, accurate transcriptions, multi-language support, and an intuitive interface according to review sites.
Positive summaries and ratings are visible on public review platforms for reference.
Negative feedback summary
- Some reviewers report difficulties cancelling, unclear automatic renewal notices, and delays in refunds.
- There are mixed reports on transcription accuracy and occasional dissatisfaction with support responsiveness.
See public reviews for broader sample sizes: Trustpilot and Capterra.
Documentation checklist
What to gather before you cancel
- Account email and username used to subscribe.
- Order or invoice number (if available).
- Payment method details and billing period start/end dates.
Proofs to save for refunds or disputes
- Screenshots of subscription page, billing history, or plan change confirmation.
- Copies of support emails or cancellation confirmations.
- Transaction receipts from Apple/Google if purchased via mobile stores.
Common mistakes
Failing to cancel in the right place
Many users try cancelling on the website when the subscription was purchased through Apple or Google; store purchases must be cancelled via the respective store.
Example: An iPhone App Store subscription will continue billing unless cancelled through the Apple ID subscription settings.
Assuming immediate refunds
Users sometimes expect instant refunds after cancelling; refunds depend on whether service started and on the provider/store policies.
Example: If transcription work has begun, you may only be eligible for a partial refund, not a full refund.
Comparative recap
Quick comparison headings
Table below compares the most relevant cancellation/refund aspects for quick reference.
| Feature | Transkriptor | Notes / What to expect |
|---|---|---|
| How to cancel | Website: Settings → Billing → Change Plan; App Store/Play: cancel in store | Web cancellations stop auto-renewal but keep access until period end; store purchases use store systems |
| Refund window | 14‑day cooling-off when service not started; otherwise partial refunds may apply | Refunds processed within ~7 working days when applicable according to provider statements |
| Support and disputes | Support available but some users report delays | Escalate to local consumer forum in India if unresolved |
| Pricing clarity | Multiple plan listings; some duplicates visible | Check official pricing page for the plan you purchased: pricing |
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation email or on-screen confirmation.
- Keep screenshots of the confirmation and any billing history for future reference.
Helpful links and further reading
- Official pricing and plan page: Transkriptor pricing
- Cancellation and refund guidance summary: Cancellation & refunds overview
- Public reviews for user experiences: Trustpilot · Capterra
Address
Registered / contact address
6, rue d’Armaillé, 75017 Paris, France
This address is associated with Transkriptor’s Paris presence as published in public listings.
Jurisdiction note
Transkriptor’s terms may reference foreign jurisdictions; Indian consumers retain rights under local consumer protection laws and can pursue local remedies if necessary.
If you need formal dispute resolution, save all correspondence and transaction records before filing a complaint with local consumer authorities.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Transkriptor subscription via the website, sign in to your account, go to Settings → Billing, and select Change Plan to switch to the 'Free - 90 Minutes' plan, stopping automatic renewals while retaining paid features until the current billing period ends.
You may receive a refund if you cancel within the 14-day cooling-off period before the service has started. If the service has begun, refunds may be partial, depending on the work completed.
If you purchased your Transkriptor subscription through the App Store, cancel it via your Apple ID subscription settings. For Google Play, go to Subscriptions in the Google Play Store to cancel. Always keep proof of your cancellation.
After canceling your Transkriptor subscription, you will retain access to your paid features until the end of the current billing period, and your uploaded files will typically remain accessible according to Transkriptor’s data retention policies.
Transkriptor has a 14-day cooling-off period for refunds if the service hasn't started. If the service has begun, refunds may be proportional to the service not provided, and requests are processed within approximately 7 working days.