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Trend Micro

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Termination letter drafted by a specialized lawyer
Sender
Trend Micro Cancel Subscription | Postclic
Trend Micro
10th floor, EROS Corporate Tower
110019 Nehru Place India
support@trendmicro.com
Cancellation of Trend Micro contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Trend Micro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Trend Micro
10th floor, EROS Corporate Tower
110019 Nehru Place , India
support@trendmicro.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Trend Micro. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Trend Micro: Easy Method

What is Trend Micro

Overview

Trend Micro is a cybersecurity company that sells consumer and business security software to protect devices from malware, ransomware, phishing and other online threats.

The company offers subscription-based products for PCs, Macs, mobile devices and business endpoints with features such as antivirus, web protection and identity safeguards.

Key functions

Products typically include real-time threat detection, web and email protections, and tools for privacy or identity monitoring depending on the plan.

Subscriptions are managed per device or per user and generally renew automatically unless auto-renewal is turned off by the customer.

How to cancel Trend Micro

Cancel via App Store (iOS / macOS)

  • Open Settings on your Apple device.
  • Tap your Apple ID, then Subscriptions.
  • Select the Trend Micro subscription, choose "Cancel Subscription" and confirm.
  • Turn off auto-renew at least 24 hours before the next billing date to avoid a renewal charge.

Cancel via Google Play (Android)

  • Open the Google Play Store app and tap your profile icon.
  • Go to Payments & subscriptions > Budget & order history (or Subscriptions).
  • Locate the Trend Micro purchase and use the store’s cancellation or "Report a problem" flow to request cancellation/refund.
  • For refunds, use Google Play’s order history refund process - Trend Micro does not directly process in-app store refunds.

Cancel via Trend Micro web account

  • Sign in to your Trend Micro account at the account portal you used to buy the product.
  • Find Manage Subscription next to your product and select Cancel Subscription or Stop Auto Renew.
  • If the cancel/stop button is missing or returns errors, prepare your purchase details and contact support for assistance.

What happens when you cancel

Access and features

Cancelling auto-renew typically stops future billing but does not always immediately remove product access.

You usually retain full product functionality until the end of the already-paid subscription period.

Renewals and billing

If cancellation is processed before the next billing date, auto-renewal should be stopped and you will not be charged again.

Automatic renewal refunds are sometimes allowed within specified windows - see refund section for details and exceptions.

Data and accounts

Your Trend Micro account, settings and logs may remain stored after cancellation unless you request deletion.

If you want personal data removed, contact support and request account/data deletion following their procedures.

Will I get a refund?

Web/online purchases

Online purchases from Trend Micro’s web store are generally eligible for a 30-day money-back guarantee.

  • Submit a refund request through Trend Micro’s refund process (select the Online sales channel).
  • Refunds are typically full, less any applicable shipping where relevant.

In-app store purchases

Purchases made through Apple App Store, Google Play or Microsoft Store must be refunded via those stores.

  • Trend Micro cannot directly process refunds for in-app store purchases; use the store’s "Report a problem" or refund flow.

Business purchases and exceptions

Business products (for example, Worry-Free Business Security) require contacting Trend Micro support and often must be requested within 30 days of purchase.

Refund eligibility may vary for partner/reseller purchases and pre-paid or enterprise agreements; retain invoices and activation codes when requesting refunds.

Trend Micro plans and pricing

Pricing summary

The following annual prices are sourced from the Trend Micro India online store as of early February 2026.

All listed plans are priced per 12 months. Confirm current prices on purchase as promotions and offers may change.

Price table

Plan Price (INR) Period Features
Antivirus+ Security ₹675.00 12 Months Basic protection for PC & Mac: antivirus, malware, ransomware, spyware, parental controls
Internet Security ₹900.00 12 Months Includes Antivirus+ features plus protection for online banking, shopping, social media, gaming notifications
Maximum Security ₹1,386.00 12 Months Comprehensive multi-device protection: includes Antivirus, Internet Security features plus webmail security, AI protection, etc.
ID Protection ₹2,899.00 12 Months Identity theft protection: anti-tracking, social media monitoring, web threat protection, dark web monitoring, password manager
Trend Micro ScamCheck ₹4,279.00 12 Months Anti-scam: detects AI scams, filters spam/scam texts, blocks unsafe websites, filters ads

Your consumer rights in India

Statutory protections

Indian consumer law provides protection against unfair trade practices, defective products and misleading claims.

Consumers may have rights to refunds, replacements or compensation depending on the nature of the issue and timing.

Trend Micro’s stated policies

Trend Micro’s public policies provide a 30-day refund window for online/web purchases and allow refunds for auto-renew charges within certain timeframes.

These company policies are the baseline for refund eligibility; statutory rights under Indian law may offer additional remedies.

Practical tips

  • Keep purchase invoices, activation codes and screenshots of cancellation attempts.
  • If a refund or cancellation is refused, you can escalate through consumer grievance channels or seek legal advice on statutory remedies.

Customer experiences

Summary of reviews

Public review platforms show a mix of experiences with a notable volume of negative feedback regarding cancellations and refunds.

Many reviewers report frustration with renewal charges, account workflows and support responsiveness.

Common complaints

  • Charges after cancellation or recurring renewals despite user attempts to cancel.
  • Difficulty using website cancellation flows: non-working buttons, redirects or error messages.
  • Poor or slow customer support responses according to several user reports.

Where to read customer reports

For aggregated consumer reviews, see Trend Micro’s review pages on public platforms.

Example: Trend Micro reviews (Trustpilot).

Documentation checklist

Essential purchase details

  • Order number or invoice.
  • Full account email used for the purchase.
  • Activation code or license key (if supplied).

Proof of cancellation and charges

  • Screenshot or confirmation of cancellation attempts.
  • Bank or card statement entries showing charge dates and amounts.
  • Any email correspondence with Trend Micro support.

Common mistakes

Timing errors

Waiting until the billing date or within 24 hours of renewal can result in an unintended charge.

Always cancel auto-renew at least 24 hours before the next billing cycle when using App Store or similar platforms.

Wrong account or purchase channel

Cancelling under the wrong email account or failing to identify where the subscription was purchased (app store vs Trend Micro web) prevents a successful cancellation.

Verify the purchase channel before following steps and use the correct store/account to request refunds for in-app purchases.

Relying only on bots

Using chatbots without preserving case numbers or follow-up emails can leave requests unresolved.

Ask for ticket/case IDs and save all communications when engaging support.

Comparative recap

Overview of plans vs use case

The table below compares the main consumer plans, prices and recommended use-cases to help make a quick decision.

Prices are annual rates sourced from Trend Micro India as of early February 2026.

Plan Price (INR) Period Best for
Antivirus+ Security ₹675.00 12 Months Single PC/Mac users needing basic malware protection
Internet Security ₹900.00 12 Months Users who want safer online banking and shopping
Maximum Security ₹1,386.00 12 Months Multi-device households seeking comprehensive protection
ID Protection ₹2,899.00 12 Months Users prioritising identity monitoring and password management
Trend Micro ScamCheck ₹4,279.00 12 Months Users focused on scam/AI scam detection and SMS filtering

After cancelling

Immediate actions

  • Save any cancellation confirmation, ticket number or screenshots.
  • Check your bank or card statement within 7 - 14 days to verify no new charges occur.

If you are still charged

  • Contact Trend Micro support with your documentation and request a charge reversal per their refund policy.
  • If unresolved, consider contacting your bank or card issuer to dispute the charge and provide evidence.

Further reading and reviews

For public user reports and to see other customers’ experiences, consult independent review pages.

Example: Trend Micro reviews (Trustpilot).

Address

Registered office

Trend Micro India Pvt. Ltd., 10th floor, EROS Corporate Tower, Nehru Place, New Delhi 110019, India.

Notes on physical correspondence

No separate cancellation postal address is specified publicly; for formal notices consider including your full purchase details and proof when sending communications.

Retain copies of any posted documents and use tracked delivery if sending physical correspondence.

FAQ

To cancel your Trend Micro subscription via the web account, sign in to your account at the portal used for purchase, find 'Manage Subscription' next to your product, and select 'Cancel Subscription' or 'Stop Auto Renew'. If you encounter issues, contact support for assistance.

To cancel your Trend Micro subscription from the Google Play Store, open the app, tap your profile icon, go to 'Payments & subscriptions', locate your Trend Micro purchase, and follow the cancellation process. Remember, refunds must be requested through Google Play.

Yes, cancelling your Trend Micro subscription typically stops future billing but does not immediately remove access; you will retain full functionality until the end of your already-paid subscription period.

Online purchases from Trend Micro are generally eligible for a 30-day money-back guarantee. To request a refund, submit a request through Trend Micro’s refund process, ensuring you select the Online sales channel.

Yes, to cancel your Trend Micro subscription via the App Store on your iOS device, open 'Settings', tap your Apple ID, select 'Subscriptions', find your Trend Micro subscription, choose 'Cancel Subscription', and confirm. Make sure to cancel at least 24 hours before the next billing date.