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Tsheets

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel TSheets | Postclic
Tsheets
923 S Bridgeway Place, Suite 100, Eagle
Idaho United States
kelsie@tsheets.com
Cancellation of Tsheets contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tsheets service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tsheets
923 S Bridgeway Place, Suite 100, Eagle
Idaho , United States
kelsie@tsheets.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Tsheets. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Tsheets: Easy Method

What is TSheets (QuickBooks Time)

Product overview

TSheets, now known as QuickBooks Time, is a cloud-based time tracking and workforce management tool designed to help businesses track employee hours, manage schedules, and prepare payroll-related reports.

The service includes mobile apps for clocking in/out, scheduling features, and integrations with payroll and accounting systems.

Relevance for India

QuickBooks Time previously served international customers but has limited or discontinued availability in India since early 2023.

Indian businesses should verify current availability before attempting to subscribe or cancel within local channels.

How to cancel TSheets

Cancel via web (direct subscription)

  • Log into QuickBooks Time (formerly TSheets) with the account owner credentials.
  • Go to Profile → Billing and Subscription.
  • Click Cancel and follow the confirmation prompts; you will receive a confirmation email.

Cancel via mobile app stores (iOS / Android)

  • If you purchased through Apple App Store, cancel using your Apple ID Subscriptions settings in iOS; QuickBooks/TSheets cannot cancel App Store subscriptions for you.
  • If you purchased through Google Play, cancel via your Google Play account subscriptions; QuickBooks/TSheets cannot cancel Google Play subscriptions for you.

What happens when you cancel

Access and billing

For monthly subscriptions, cancellation typically prevents renewal but access usually continues until the end of the paid billing period.

For direct web cancellations you should receive an email confirming the cancellation request.

Data and accounts

Before cancelling, export any reports, timesheets, or payroll data you need because access to the account or stored records may be limited after cancellation.

Confirm the account owner or admin settings to ensure you have permission to export data before you cancel.

Will I get a refund?

Refunds for direct purchases

  • Annual subscriptions purchased directly through QuickBooks are eligible for a full refund if requested within 60 days under their satisfaction guarantee.
  • Monthly subscriptions purchased directly are not eligible for pro‑rata refunds; cancellation takes effect at the end of the billing period with no refund.

Refunds for app store purchases and exceptions

  • Purchases made through the Apple App Store (iOS) or Google Play (Android) must be refunded via the respective app stores; QuickBooks cannot process those refunds for you.
  • There is no referenced statutory 14‑day cooling‑off refund in the verified policy; the stated guarantee for annual subs is 60 days.

TSheets plans and pricing

Pricing availability

TSheets / QuickBooks Time pricing in India is not available as the product is no longer offered locally.

If you need current global pricing, contact QuickBooks or view their official site for USD-based plans.

Plan Period Price
QuickBooks Time (TSheets) Contact for pricing Contact for pricing

Your consumer rights in India

Service availability and support

QuickBooks (including TSheets/QuickBooks Time) discontinued availability and local support in India in 2023.

This means local cancellation and refund handling by Intuit may not be available within India.

Practical consumer steps

  • If you bought via Apple or Google, contact those stores for refunds or subscription support in India.
  • Keep transaction records and email confirmations to support any refund or dispute claims with your payment provider.

Customer experiences

Positive feedback

Some users (notably in India on review sites) report reliable, efficient time tracking and a convenient mobile app for clocking in/out.

Reviewers also praise the interface and responsive customer service in some cases.

Negative feedback

Other users report degraded support after corporate changes, login or syncing issues, and occasional bugs.

Some Indian reviewers note complex web integrations and slow support response times.

Documentation checklist

Before you cancel

  • Account owner login details (username/email and password).
  • Billing information and recent invoice or receipt for the subscription.
  • Exported timesheets, reports, and payroll data you need to keep.

After cancellation

  • Save the cancellation confirmation email and any cancellation reference number.
  • Record the last billing date and check your bank or card statements for future charges.

Common mistakes

Assuming app-store subscriptions can be cancelled by QuickBooks

Many users expect QuickBooks to cancel subscriptions bought through Apple or Google. In reality, those must be cancelled via the respective app store accounts.

Always verify the purchase channel before requesting cancellation or refund.

Not exporting data before cancellation

Users sometimes lose access to important timesheets or reports because they did not export data prior to cancelling.

Always back up essential records immediately once you decide to cancel.

Comparative recap

Quick comparison overview

The table below summarizes the main practical differences between direct web subscriptions and app‑store purchases for cancellation and refunds.

Topic Web (Direct) App Store (iOS / Android)
How to cancel Cancel in QuickBooks Time: Profile → Billing and Subscription → Cancel Cancel via Apple ID subscriptions or Google Play subscriptions in your device
Refunds Annual direct subs: full refund within 60 days; monthly: no pro‑rata refund Refunds handled by Apple or Google; contact the app store for requests
Availability in India Service/support discontinued in India in 2023; direct assistance may be limited App store purchases are handled by Apple/Google even if local support is limited

After cancelling

Immediate steps

  • Confirm you have the cancellation confirmation email and save it.
  • Export any remaining data and check access until the end of your billing period.

Follow-up actions

  • Monitor bank or card statements for unexpected charges and contact your payment provider if needed.
  • If purchased via an app store, contact Apple or Google support for refunds or subscription disputes.

Address

Corporate address

QuickBooks / TSheets headquarters address (United States):

923 S Bridgeway Place, Suite 100, Eagle, Idaho 83616, United States

Notes on contacting support

Since local support in India was discontinued in 2023, use your original purchase channel (web, Apple, or Google) and saved invoices to seek help.

Keep all receipts and confirmation emails when you contact your payment provider or app store for any refund or dispute.

FAQ

To cancel your TSheets subscription via the web, log into QuickBooks Time with your account owner credentials, go to Profile → Billing and Subscription, click Cancel, and follow the confirmation prompts. Make sure to keep proof of cancellation.

Yes, if you cancel your annual TSheets subscription within 60 days, you are eligible for a full refund as per their satisfaction guarantee. Ensure you request this refund through the appropriate channels.

After canceling TSheets, you should export any necessary reports, timesheets, or payroll data before cancellation, as access to your account may be limited afterward. Verify your account settings to ensure you have permission to export data.

If you subscribed through the Apple App Store, you need to cancel your subscription using your Apple ID subscriptions settings on your iOS device, as TSheets cannot cancel App Store subscriptions for you. Keep proof of your cancellation.

TSheets has limited or discontinued availability in India since early 2023. If you are in India, verify your subscription status and cancellation options, as local support may be limited. Contact the app store for any refund inquiries.