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I hereby notify you of my decision to terminate the contract relating to the Turbo Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Turbo Ai: Easy Method
What is Turbo Ai
Overview
Turbo Ai (sometimes listed as TurboLearn in app listings) is a subscription-based AI service focused on productivity and educational tools.
It offers tiered paid plans that grant ongoing access to features such as unlimited usage in certain plans and in-app purchases on mobile stores.
Names and listings
The service appears under names like Turbo Ai and TurboLearn across web and mobile platforms; store listings may show multiple regional price tiers.
If you are unsure which product you subscribed to, check the purchase receipt, app title in the App Store/Google Play, or the account email used on the web portal.
How to cancel Turbo Ai
Cancel on the web
- Sign in to your account on the Turbo Ai/TurboLearn web portal and go to Account Settings → Billing or Subscriptions.
- Choose the active subscription and select Cancel. Access typically continues until the end of the current billing period.
- If you prefer, email support requesting cancellation (example contact listed in public guides). See source below for contact guidance.
Cancel on iOS and Android
- On iOS (App Store): Open the App Store → Tap your Apple ID → Subscriptions → select the TurboLearn/Turbo Ai subscription → Cancel.
- On Android (Google Play): Open Google Play → Menu → Subscriptions → select the subscription → Cancel.
- Developer cannot cancel these store subscriptions for you; refunds for purchases through the stores are handled by Apple or Google.
What happens when you cancel
Access and renewal
When you cancel a paid subscription bought on the web, your access generally continues until the end of the current billing period.
For subscriptions purchased via App Store or Google Play, cancellation prevents future renewals but access typically remains until the paid period ends per store rules.
Account and data
Deleting your account revokes access immediately and may trigger data deletion processes; published guidance indicates data deletion completes within about 30 days.
Before deleting, export any content you need because removal can be irreversible once the deletion cycle completes.
Will I get a refund?
Web purchases (developer refunds)
Web refunds are limited. Public guidance states refunds are typically allowed only for technical issues that prevent use.
Examples include prorated refunds or small-window exceptions (for example: short time windows and credit thresholds such as within 3 days and ≤ 200 credits as a cited example).
Store purchases (Apple / Google)
- Purchases made via the App Store or Google Play must be refunded through Apple or Google’s refund processes.
- Turbo Ai/TurboLearn cannot directly issue refunds for store purchases; the developer may assist only in exceptional cases after store review.
For details and the public summary referenced here, see the source below.
Turbo Ai plans and pricing
Pricing summary
The following are prices shown in the regional store listing and public summaries. Multiple in‑app purchase options appear in the Indian App Store listing.
The developer’s public materials do not clearly explain differences between some listed price tiers; the table below reproduces the prices as listed.
| Plan | Price | Period | Features |
|---|---|---|---|
| Turbolearn Unlimited | ₹1,999 | monthly | Unlimited access (1-month) |
| Turbolearn Unlimited | ₹1,499 | monthly | Unlimited access (1-month) |
| Turbolearn Unlimited | ₹9,900 | annual | Unlimited access (1-year) |
| Turbolearn Unlimited | ₹11,900 | annual | Unlimited access (1-year) |
| Turbolearn Unlimited | ₹6,900 | annual | Unlimited access (1-year) |
| Turbolearn Unlimited | ₹2,999 | annual | Unlimited access (1-year) |
| Turbolearn Unlimited | ₹4,999 | annual | Unlimited access (1-year) |
| Turbolearn Unlimited | ₹1,999 | annual | Unlimited access (1-year) |
Notes on pricing
Multiple prices for the same plan may reflect regional promotions, store price tiers, or listing inconsistencies.
If you need clarification on which specific tier you paid for, check your store receipt or web invoice for the exact billed amount.
Your consumer rights in India
Cooling-off and refunds
Indian consumer protection law provides remedies for unsatisfactory digital goods and may include a cooling-off period in some cases, often interpreted as around 7 days for unsolicited purchases.
Where a service is defective or not as described, you may be entitled to a refund or remedy under Indian consumer law despite more restrictive vendor policies.
Taking action
- If a store denies a valid refund for an in‑app purchase, raise the issue with Apple/Google first, then contact the developer with proof.
- If unresolved, consider filing a complaint with the Consumer Protection Authority in India, providing receipts, correspondence and evidence of the issue.
Customer experiences
Common positive points
There are few publicly verifiable positive reviews surfaced in the referenced summaries; some users appreciate the concept of unlimited access plans.
Regional listings and marketing highlight unlimited-plan simplicity as a selling point for heavier users.
Common negative points
- Users have reported crashes on iOS and loading issues on the web in public discussions.
- There are complaints about unexpected charges after perceived free trials, unclear billing, and difficulty obtaining refunds.
These issues are reflected in user summaries and community conversations cited in public guides.
Documentation checklist
Before you contact support
- Account email used for the subscription and username (if different).
- Order receipt or invoice showing purchase date, amount, and transaction ID.
- Screenshots of subscription status in your account or store purchase screen.
If requesting a refund or dispute
- Clear description of the problem (errors, crashes, inability to use features) with timestamps.
- Communication log with the developer or store support (emails, chat transcripts).
- Store refund request number (Apple/Google) if you already contacted the store.
Common mistakes
Assuming the developer can refund store purchases
A frequent error is contacting the app developer expecting an App Store/Google Play refund. Only Apple/Google can process those refunds directly.
Always file the refund request through the store first and keep the confirmation ID before escalating to the developer or a consumer forum.
Missing receipts or subscription proof
Users sometimes cannot prove the purchase because they deleted store emails or app purchase history; this weakens refund claims.
Always preserve the purchase receipt and a screenshot of the subscription in your store account to support any refund or dispute.
Comparative recap
Summary table
| Platform | How to cancel | Refund handling | Period |
|---|---|---|---|
| Web (direct) | Account settings → Billing/Subscription OR email support | Refunds limited; technical-issue exceptions (developer policy) | monthly / annual |
| iOS (App Store) | App Store → Apple ID → Subscriptions | Refunds via Apple only; developer cannot directly refund | monthly / annual |
| Android (Google Play) | Google Play → Subscriptions | Refunds via Google only; developer cannot directly refund | monthly / annual |
Key takeaways
Cancel in the same place you purchased to stop future billing and preserve evidence for any refund claim.
Store refunds are governed by Apple/Google policies; web refunds follow the developer’s stated rules and may be more restrictive than Indian consumer protections.
After cancelling
Immediate steps
- Verify cancellation by checking subscription status in your account or the App Store/Google Play subscriptions screen.
- Save confirmation emails or screenshots showing the cancelled status and the end-of-access date.
If you need help
For a step-by-step cancellation guide and summary of refund conditions referenced in public summaries, see the cancellation guide reproduced at the public source below.
If you face unresolved refund denials, gather your documentation and consider raising a complaint with Indian consumer authorities.
Public cancellation guide and summary (Postclic)
Address
Developer / Listed address
3 Sutcliffe Avenue, Manchester, United Kingdom, M12 5TN
Use this address for reference in correspondence when the developer’s regional contact information is unclear.
Support tip
When contacting support, include your full billing details and the platform of purchase to speed up resolution.
Keep all communications brief, dated, and attached to your refund or dispute filing for clarity.