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Uscreen

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Termination letter drafted by a specialized lawyer
Sender
Uscreen Cancel Subscription | Postclic
Uscreen
12358 Parklawn Dr, Suite 317, North Bethesda
Maryland United States
support@uscreen.tv
Cancellation of Uscreen contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Uscreen service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Uscreen
12358 Parklawn Dr, Suite 317, North Bethesda
Maryland , United States
support@uscreen.tv
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Uscreen. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Uscreen: Easy Method

What is Uscreen

Overview

Uscreen is a SaaS video monetization platform that helps creators build subscription-based streaming services, host video content, and manage customers.

It combines video hosting, storefronts, analytics, and distribution (including apps) into a single platform for creators and publishers.

Core features

Key capabilities include video hosting, subscription & one-time sales, analytics, and app distribution to device stores.

Support and onboarding vary by plan, with higher-tier plans receiving dedicated customer success assistance.

How to cancel Uscreen

Web - Growth Plan (self-serve)

  • Sign in to your Uscreen account on the web.
  • Go to Billing → Manage Plan → Cancel Subscription.
  • Account remains active until the end of the billing period; follow on-screen prompts to confirm cancellation.

Web - Plus / App Essentials (managed plans)

  • Plus and App Essentials subscribers must contact their Customer Success Manager to cancel.
  • If you do not have a named manager, contact Uscreen support (e.g., success@uscreen.tv) for next steps.
  • Cancellation for these plans is handled manually by the Uscreen team.

In-app subscriptions (Apple, Google, Amazon, Roku)

  • In-app purchases must be cancelled directly through the relevant app store (Apple App Store, Google Play, Amazon, Roku).
  • These subscriptions cannot be cancelled from the Uscreen web dashboard.

What happens when you cancel

Access and billing

Your account remains active until the end of the current billing period after cancellation.

Auto-renewal stops for the next term if cancellation is processed in time; follow plan-specific rules to avoid unwanted charges.

Data retention and reinstatement

Uscreen retains data for a limited period after cancellation (typically 60 days) so you can reinstate the account without data loss.

If you do not reinstate within the retention window, Uscreen will permanently delete the account and data unless otherwise permitted.

Will I get a refund?

Publisher fees and billing

Publisher plan fees (web plans) are explicitly non-refundable; there are no credits or refunds for unused time after cancellation.

Upgrades taken during or after a free trial are treated as binding purchases and are not eligible for refunds.

Customer refunds and in-app purchases

  • Uscreen can issue refunds for Stripe/PayPal transactions via its admin interface (typically full refunds; partial refunds depend on the payment processor).
  • In-app purchase refunds must be requested through the relevant app store; Uscreen does not process those refunds directly.
  • Refund timing is controlled by the payment provider and can take roughly 10 - 30 days; Uscreen cannot guarantee exact timing.

For more on refunds and the refund workflow, see the official refund guide: Uscreen - Refund Process.

Uscreen plans and pricing

Pricing availability

No definitive INR pricing for Uscreen in India is published in the official sources for 2024/2025.

Publicly available Uscreen prices are shown in USD; in-app store pricing may vary by region.

How to get exact INR prices

  • Check the Uscreen app listing in the Indian App Store / Google Play for regional pricing.
  • Contact Uscreen sales or your Customer Success Manager for an official INR quote.
Plan Price Notes
Growth Contact for pricing Self-serve cancellation via Billing → Manage Plan
Plus / App Essentials Contact for pricing Managed plans - contact Customer Success to cancel
In-app purchases Contact for pricing Regional pricing via app stores (Apple, Google, Amazon, Roku)

Your consumer rights in India

Legal context

Uscreen’s published terms state that publisher fees are non-refundable and do not include an explicit 14-day right of refund.

Indian consumer protection law (for example, provisions like Section 2(1)(c) of the Consumer Protection Act) can cover defective or deficient services, which may provide remedies in some cases.

Practical steps for India-based customers

  • If you purchased via an app store, review the store’s refund policy and request refunds there when applicable.
  • Document defects or service failures and contact Uscreen support and your payment provider promptly if seeking a remedy.

Customer experiences

Positive feedback

Many reviewers praise Uscreen for ease of use, intuitive interface, solid analytics, and supportive customer service.

Aggregated ratings on platforms like Trustpilot and Capterra are generally high, reflecting strong satisfaction for many creators.

See user reviews: Trustpilot - Uscreen and Capterra - Uscreen.

Common complaints

Some users report the platform is relatively expensive for smaller creators and request deeper customization of the player, checkout, and analytics.

Integration limitations (for example, reliance on Stripe for payments and Zapier restrictions), occasional bugs, or slower customer support are mentioned in negative reviews.

Documentation checklist

What to prepare before cancelling

  • Account email and admin login credentials.
  • Billing invoices and proof of payment for the current billing cycle.
  • Export copies of videos, subscriber lists, analytics exports, and site backups.

What to keep after cancelling

  • Confirmation of cancellation and any support ticket IDs.
  • Records showing the account’s data retention window (typically 60 days) and a copy of Uscreen terms for reference.

Common mistakes

Cancelling in the wrong place

A common error is attempting to cancel an in-app subscription from the Uscreen dashboard; in-app purchases must be cancelled through the app store.

Double-check whether your subscription is billed by Uscreen or an app store before cancelling.

Assuming refunds will be automatic

Many users assume cancelling mid-period entitles them to a pro-rated refund; Uscreen’s terms make publisher fees non-refundable.

If you need a refund for a customer transaction, confirm the payment method and whether Uscreen or the app store handles it before opening a dispute.

Comparative recap

How Uscreen compares on key points

The table below highlights how Uscreen handles cancellation, refunds, pricing transparency, and app-store purchases versus a typical alternative platform.

Quick takeaways

Uscreen focuses on an all-in-one solution with managed support on higher tiers but maintains strict non-refundable publisher fee terms.

App-store purchases follow the stores’ policies, and regional pricing may need direct confirmation.

Feature Uscreen Typical alternative
Cancellation (web Growth) Self-serve via Billing → Manage Plan Varies; some require support requests
Cancellation (managed plans) Requires Customer Success contact Often managed via account manager
Refunds Publisher fees non-refundable; refunds via admin for Stripe/PayPal only Some platforms offer pro-rata refunds or credits
In-app purchases Handled via app stores (Apple/Google/etc.) Same - app stores control refunds
Pricing visibility Public prices in USD; no official INR list Some competitors publish regional pricing

After cancelling

Useful links

Next steps after cancellation

Export any needed data before the retention window ends and keep your cancellation confirmation for records.

If you change your mind, contact your Customer Success Manager or support to request account reinstatement within the retention period (typically 60 days).

Address

Headquarters

Uscreen (corporate address): 12358 Parklawn Dr, Suite 317, North Bethesda, Maryland 20852, United States.

Mailing details

For billing or legal notices, use the headquarters address above and refer to your agreement or the publisher terms for any specific service address requirements.

FAQ

To cancel your Uscreen Growth Plan subscription, sign in to your account, navigate to Billing → Manage Plan, and select Cancel Subscription. Make sure to follow the on-screen prompts to confirm the cancellation.

If you have a Plus or App Essentials plan, you need to contact your Customer Success Manager to initiate the cancellation. If you do not have a named manager, reach out to Uscreen support at success@uscreen.tv for assistance.

After you cancel your Uscreen subscription, your account remains active until the end of the current billing period. Auto-renewal will stop, so ensure you cancel in time to avoid unwanted charges.

Uscreen does not provide refunds for publisher plan fees after cancellation, as they are non-refundable. However, if you made payments via Stripe or PayPal, you may request a refund through Uscreen's admin interface.

Uscreen retains your data for approximately 60 days after cancellation, allowing you to reinstate your account without data loss. If you do not reinstate within this period, your account and data will be permanently deleted.