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Cancellation Vidnoz: Easy Method
What is Vidnoz
Quick description
Vidnoz is a cloud-based SaaS platform for creating AI-generated and template-driven videos with customizable avatars, lip-syncing, and editing tools. It aims to simplify video creation for users with varying skill levels.
Main use cases
Typical uses include social media clips, marketing videos, and avatar-based presentations. Vidnoz offers subscriptions and one-time add-on purchases for extra minutes or features.
How to cancel Vidnoz
Cancel a web (direct) subscription
- Sign in to your Vidnoz account on the Vidnoz website.
- Open Account or Payment settings and choose the active subscription.
- Click Cancel subscription or follow the on-screen cancellation flow.
- If you cannot cancel online, email Vidnoz support to request cancellation; state your account details and request.
Cancel via app stores (iOS and Google Play)
- iOS/App Store purchases must be cancelled through your Apple ID subscription settings or Apple’s support channels; Vidnoz cannot cancel App Store subscriptions for you.
- Google Play subscriptions purchased through Google must be cancelled in your Google Play account subscriptions page; Vidnoz’s Terms require third-party store cancellations to be handled by the store.
- Deleting the Vidnoz app or your Vidnoz account will not automatically cancel App Store or Google Play subscriptions - cancel in the store instead.
What happens when you cancel
Access after cancellation
When you cancel a Vidnoz subscription purchased directly on the web, future billing stops but you retain access until the end of the current billing period.
Data and account status
Cancelling a subscription does not necessarily delete your account or uploaded projects. If you want data removed, request account deletion separately and follow Vidnoz’s data deletion process.
Will I get a refund?
General refund policy
Charges for Vidnoz subscriptions are generally non‑refundable and not prorated, except where law requires or Vidnoz makes specific exceptions for extraordinary circumstances.
Common exceptions and special cases
- Annual plans: Vidnoz offers a 7-day full money-back guarantee on one-year subscriptions if requested within that guarantee period.
- Monthly plans: No refunds are offered for one-month subscriptions under standard policy.
- One-time add-ons (time packs): Full refunds for unused minutes may be available if requested within 3 days; partial refunds may be proportional to unused minutes if some minutes were used.
- Statutory rights: Refunds or cancellations required by applicable law (for example consumer protection statutes) will be honoured where applicable.
Vidnoz plans and pricing
Overview of available plans
Below are the recorded in‑app and site pricing items for Vidnoz in India at the time of the data snapshot. Use your platform (web, App Store, Google Play) to confirm current prices before purchase.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Clone Voice Subscription | ₹999 | Monthly | Voice cloning feature |
| Monthly 15 mins Subscription | ₹2,999 | Monthly | 15 minutes video generation |
| Monthly 10 mins Subscription | ₹1,999 | Monthly | 10 minutes video generation |
| Extra 5 mins Purchase | ₹999 | One-time | Additional 5 minutes video |
| Extra 10 mins Purchase | ₹1,999 | One-time | Additional 10 minutes video |
| Extra 15 mins Purchase | ₹2,499 | One-time | Additional 15 minutes video |
| Yearly 10 mins Subscription | ₹11,900 | Yearly | 10 minutes per month over a year |
| Yearly Subscription (unspecified minutes) | ₹29,900 | Yearly | Full annual access (details unspecified) |
Your consumer rights in India
Statutory protections
Under Indian consumer protection law (Consumer Protection Act, 2019), consumers have rights that can include a cooling-off period for certain e-commerce transactions and remedies for unfair trade practices.
How this affects Vidnoz purchases
- Company refund/cancellation policies cannot override statutory consumer rights in India.
- If you believe your rights were violated (for example, non-delivery or misleading claims), you may raise a complaint with consumer protection authorities or seek other remedies under the Act.
Customer experiences
Positive feedback summary
Many users report that short monthly subscriptions were easy to manage and that reminder emails before auto-renewal helped avoid surprises.
Customers commonly praise Vidnoz for attractive avatars, clean UI, solid lip sync, and fun customization options.
Negative feedback summary
Complaints include a shift from credit-based purchases to subscription models, leading to dissatisfaction among infrequent users.
Other recurring issues: concerns about refunds or continued charges after cancellation, reports of confusing pricing, short video duration limits, and occasional reliability or performance problems.
Documentation checklist
Before you request cancellation
- Gather your account email and username used for Vidnoz.
- Locate the purchase receipt or invoice showing the subscription charge.
- Note the purchase source (Vidnoz web, App Store, or Google Play).
When contacting support or store
- Prepare a clear request: state you want to cancel and whether you request a refund (include reasons and dates).
- Attach receipts or screenshots of the subscription and any billing that you dispute.
- For App Store/Google Play issues, be ready to provide transaction IDs from those stores.
Common mistakes
Assuming deleting the app cancels subscription
Many users delete the Vidnoz app but forget to cancel the subscription in the web account or in the App Store/Google Play account.
Always cancel in the billing subsystem where the purchase was made to stop renewals.
Expecting automatic refunds after cancellation
Users often expect prorated refunds after cancelling mid-period; Vidnoz’s standard policy is generally no prorated refunds except for stated exceptions.
Check the annual 7‑day guarantee or time-pack refund windows before assuming you will get money back.
Comparative recap
At-a-glance comparison
| Item | How to cancel | Refund availability | Access after cancel |
|---|---|---|---|
| Direct web purchase | Cancel in Vidnoz account payment settings or email support | Generally non-refundable; 7-day refund for yearly plans; exceptions possible | Access until end of current billing period |
| iOS (App Store) | Cancel via Apple ID subscription settings / Apple support | Refunds handled by Apple according to App Store rules | Apple subscription terms determine access after cancel |
| Google Play | Cancel via Google Play subscriptions page | Refunds handled by Google Play according to store rules | Google Play subscription rules determine access after cancel |
| One-time add-ons (time packs) | Request refund via Vidnoz support within 3 days for unused minutes | Full refund if unused within 3 days; partial proportional refunds possible | One-time purchases are consumed as minutes are used |
After cancelling
Immediate next steps
Confirm cancellation by checking your Vidnoz account status and saved receipts. Keep a screenshot or confirmation email as proof.
Useful links and contacts
- Official Vidnoz website - account management and support portal.
- For App Store or Google Play purchases, manage subscriptions in your Apple ID or Google Play account settings and contact the store for billing disputes.
Address
Company contact address
Wise Reward Limited (listed operator for Vidnoz) - 6500 River Place Blvd, Building 7, Suites 250, Austin, Texas 78730, United States.
Notes on contacting
If you need to escalate unresolved billing or consumer-rights issues in India, retain all documentation and consider contacting local consumer protection authorities under the Consumer Protection Act, 2019.
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Written by Krishna Bose
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Vidnoz subscription purchased directly, sign in to your Vidnoz account, go to Account or Payment settings, select your active subscription, and click Cancel subscription. If you encounter issues, you can also request cancellation via email, ensuring you keep proof of your request.
After canceling your Vidnoz subscription, you will retain access to the service until the end of your current billing period, allowing you to use the features you paid for until that time.
Generally, Vidnoz subscriptions are non-refundable. However, if you cancel an annual plan within 7 days, you may be eligible for a full refund. For one-time add-ons, you can request a full refund for unused minutes within 3 days.
To cancel a Vidnoz subscription purchased through the App Store, you must do so via your Apple ID subscription settings or contact Apple Support. Vidnoz cannot process cancellations for App Store subscriptions on your behalf.
Cancelling your Vidnoz subscription does not delete your account or projects. If you wish to delete your account, you need to request account deletion separately and follow Vidnoz’s data deletion process.