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Windscribe

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Windscribe Subscription | Postclic
Windscribe
9251 Yonge St #8901
Richmond Hill Canada
support@windscribe.com
Cancellation of Windscribe contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Windscribe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Windscribe
9251 Yonge St #8901
Richmond Hill , Canada
support@windscribe.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Windscribe. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Windscribe: Easy Method

What is Windscribe

Overview

Windscribe is a subscription-based VPN service that provides encrypted internet access, privacy tools, and server locations worldwide to help bypass geo-restrictions.

The service offers apps for desktop and mobile, paid plans with unlimited data, and add-ons such as static IPs. Windscribe describes a strict no-identifying-logs policy.

How it is delivered

Windscribe subscriptions can be purchased through the Windscribe website, Apple App Store, or Google Play Store, depending on your device and region.

Billing and cancellations vary by purchase channel; Windscribe’s dashboard can cancel web purchases but not purchases made through app stores.

How to cancel Windscribe

Cancel a web (Windscribe.com) subscription

Cancel App Store or Google Play subscriptions

  • App Store subscriptions must be cancelled via Apple’s subscription management (Windscribe cannot cancel App Store subscriptions for you).
  • Google Play subscriptions must be cancelled via the Google Play Store Subscriptions settings; the Windscribe dashboard cannot cancel Google Play subscriptions.
  • Guides that describe these constraints: Cancel via App Store / Play Store (postclic).

Cancel Static IP add-ons

  • Static IP add-ons cannot be cancelled from the dashboard.
  • You must contact support via the Garry chatbot (Windscribe support) to cancel a static IP add-on.
  • Reference on add-on cancellation steps is available in community guides: Static IP cancellation note (postclic).

What happens when you cancel

Access and service after cancellation

Cancelling stops auto‑renewal. You typically retain access to paid features until the current paid period ends.

Dashboard status may update immediately but sometimes lags; billing can continue until the provider processes the cancellation.

Data and account status

Windscribe retains account records as required for service and support, while stating a no‑identifying‑logs policy for user activity on its servers.

Canceling a subscription does not necessarily delete your account; remove account data via Windscribe account settings if desired.

Will I get a refund?

Windscribe refund policy (web purchases)

  • Refund requests must be made within 7 days of the initial subscription start date and usage must be under 10 GB.
  • Only the first payment (initial purchase) is eligible for this refund window; renewals are excluded.
  • Windscribe requires troubleshooting via the Garry chatbot or a support ticket before proceeding with refunds.
  • Official policy: Windscribe refund policy.

App Store and Google Play refunds

  • App Store purchases: Apple handles refunds - request refunds via Apple’s "Report a Problem" flow; Windscribe cannot process App Store refunds directly.
  • Google Play: Some sources note Play Store refunds may be available within ~48 hours via Google Play’s process; Windscribe’s own policy is separate.
  • References for store‑level refunds: App/Play refund notes (vpnforwhat).

Timing and exceptions

Approved refunds are processed and can take up to 30 days to appear, per Windscribe terms.

Public reports show occasional disputes or escalations that influenced outcomes, but those are case‑by‑case and not a guaranteed route.

See Windscribe Terms: Windscribe Terms.

Windscribe plans and pricing

Current in‑app pricing (India - App Store examples)

Plan Price (INR) Period Features
Pro Monthly (via App Store India) ₹749 Monthly Unlimited data, full access to all server locations
Pro Yearly (via App Store India) ₹4,099 Annual Unlimited data, full server access
Yearly Pro (variant) ₹2,699 Annual Unlimited data, full server access
Yearly Pro (variant) ₹2,999 Annual Unlimited data, full server access
Yearly Pro (variant) ₹3,099 Annual Unlimited data, full server access
Yearly Pro (variant) ₹3,499 Annual Unlimited data, full server access
Monthly Subscription (lower tier) ₹369 Monthly Likely lighter or partial access (designation unclear)
Monthly Subscription (lower tier) ₹399 Monthly Likely lighter or partial access (designation unclear)

Notes on pricing

These INR prices are exact values listed in the Apple App Store for India and may reflect in‑app variants or limited offers.

Website (windscribe.com) pricing commonly lists USD amounts; for precise web checkout pricing, verify at Windscribe directly.

Your consumer rights in India

Local legal context

As of mid‑2022, Indian law requires VPN providers operating physical servers in India to retain certain logs and store user data locally where applicable.

This requirement affects providers with physical infrastructure inside India; enforcement and legal interpretations can change over time.

Windscribe’s stance

Windscribe states it keeps no identifying logs and emphasizes privacy protections even for India servers.

Windscribe notes it will operate under its policy until forced to comply by local providers or law; see Windscribe’s India server notes: Windscribe - India VPN servers.

Customer experiences

Positive feedback

Many users praise Windscribe for speed, affordability, straightforward setup, and helpful Garry chatbot support based on public reviews.

See sample reviews and ratings: Trustpilot - Windscribe and Tom's Guide review.

Negative feedback (India‑focused)

Several users on community forums report instability or slow performance on Indian servers (Mumbai, Chennai, Pune) at various times.

There are also reports of unexpected auto‑renewal charges and delays in cancellation reflecting in billing; see community threads: Reddit example.

Documentation checklist

Essentials to collect before contacting support

  • Account email or username used to subscribe.
  • Order ID, receipt, or transaction reference (from email or purchase history).
  • Purchase date and payment method (App Store, Google Play, PayPal, card).

Refund‑specific evidence

  • Usage evidence (keep usage under 10 GB if requesting a 7‑day refund).
  • Screenshots of billing or subscription status and any error messages.
  • Chat transcripts with Garry or support ticket IDs showing troubleshooting steps.

Common mistakes

Assuming Windscribe can cancel App Store or Play subscriptions

Many users try cancelling via Windscribe dashboard when their purchase was through Apple or Google.

App Store and Google Play subscriptions must be cancelled in those stores; Windscribe cannot do it for you.

Missing the refund window or required troubleshooting

Users often expect refunds after renewals or past 7 days; Windscribe’s policy limits refunds to the first payment within 7 days and under 10 GB usage.

Windscribe also requires that you attempt troubleshooting through support before a refund is issued.

Comparative recap

Quick comparison table

Action How to cancel Who processes refund Notes
Web subscription Account → Billing → Cancel Subscription (Windscribe dashboard) Windscribe (subject to 7‑day / <10 GB rule) Must confirm password; troubleshooting required before refund. Details
App Store (Apple) Cancel via Apple subscription settings Apple (refunds via Apple processes) Windscribe cannot cancel or refund App Store purchases. More
Google Play Cancel via Google Play Store → Subscriptions Google Play (may offer short window refunds) Windscribe dashboard cannot cancel Play Store subscriptions. Play may allow refunds within ~48 hours. More
Static IP add‑on Contact Garry chatbot / Windscribe support Windscribe support team Cannot cancel from dashboard; contact support directly. More

After cancelling

Immediate steps

Keep confirmation of cancellation and any ticket IDs or chat transcripts until billing and access are verified.

Monitor your payment method for any unexpected charges over the following billing cycle.

Helpful links and support

Address

Corporate address

Windscribe’s known corporate address: 9251 Yonge St #8901, Richmond Hill, ON L4C 9T3, Canada.

This is a public contact address and does not affect how in‑app subscriptions are managed in India.

Support channels

Primary support is via Windscribe’s website (chatbot "Garry") and support ticket system for account and billing issues.

For store purchases, contact Apple or Google Play support directly for cancellations or refunds handled by those stores.

FAQ

To cancel your Windscribe web subscription, log into your account, go to Billing, click 'Cancel Subscription', and confirm with your password and a reason for cancellation. You can also send a written cancellation request via email or registered mail.

If you purchased Windscribe through the App Store, you must cancel it via Apple's subscription management settings. Windscribe cannot process App Store cancellations directly, so consider sending a written request for confirmation.

After canceling your Windscribe subscription, you will retain access to paid features until the end of your current billing period. If you wish to ensure your cancellation is processed, consider sending a written confirmation.

Windscribe offers a refund within 7 days of the initial subscription start date, provided usage is under 10 GB. To request a refund, you may need to contact support via email or registered mail.

To cancel a static IP add-on, you must contact Windscribe support directly via the Garry chatbot or submit a written request. This cannot be done through the dashboard.