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I hereby notify you of my decision to terminate the contract relating to the Wpml service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wpml: Easy Method
What is WPML
Overview
WPML (WordPress Multilingual Plugin) is a commercial plugin and service that helps you build and manage multilingual WordPress sites.
It handles translations for posts, pages, custom types, menus and offers integrations for themes, plugins and automatic translation credits.
Who uses it
Developers, site owners and agencies use WPML to serve content in multiple languages from a single WordPress installation.
WPML is sold and supported directly from the WPML website rather than through App stores.
How to cancel WPML
Cancel via your WPML account (direct purchase)
- Sign in to your WPML account on the WPML website.
- Go to your subscription or account page and click "Change Renewal" to turn off automatic renewal.
- If you need a refund or cannot find the renewal control, submit a refund request via the WPML Purchase → Refunds page or contact the WPML administrative team through their contact form.
- Reference WPML support threads for guidance if you encounter issues: Cancel subscription thread and Cancellation help thread.
Purchases from stores or resellers
- WPML purchases are typically handled directly on WPML.org; App Store or Google Play cancellations generally do not apply for WPML.
- If you purchased through a third-party reseller, follow the reseller's cancellation/refund process and keep order details handy.
What happens when you cancel
Access and updates
After cancelling auto-renewal your current subscription remains active until the paid period expires.
You will usually retain plugin downloads, updates and support access only for the remainder of the paid period.
Site data and license keys
Cancelling does not delete content on your WordPress site; it only affects licensing, updates and support eligibility after expiry.
License keys may stop working for updates and automatic registration once the subscription period ends.
Will I get a refund?
Refund window and process
WPML offers full refunds up to 30 days from the purchase date when you request via their refunds page.
Refunds are processed immediately by WPML but the time it takes to appear in your bank account depends on your bank.
Exceptions and important notes
- Automatic translation credits are explicitly non-refundable.
- WPML issues refunds in EUR (their billing currency), so currency conversion may slightly change the final refunded amount for INR payers.
- For full details and to submit a request use WPML’s refunds page: WPML Refunds.
WPML plans and pricing
Pricing summary
Official WPML license pricing is listed in USD on WPML.org; INR figures below are approximate conversions (~₹83/USD).
Indian GPL resellers sometimes sell individual add-ons for one-time fees; these are not official WPML licenses.
| Plan | Price (INR, approx) | Period | Features |
|---|---|---|---|
| Official WPML Multilingual Blog | ₹2,400 (approx) | annual | Basic translation of posts, pages, custom post types, menus (1 domain) |
| Official WPML Multilingual CMS | ₹6,600 (approx) | annual | Full features including custom fields, themes/plugins translation (3 domains) |
| Official WPML Multilingual Agency | ₹13,200 (approx) | annual | All features, unlimited domains |
| GPL Add-on: WPML Navigation Add-On | ₹199 | monthly | Breadcrumbs, drop-down menus, sidebar navigation (third-party reseller) |
| GPL Add-on: WPML WooCommerce Multilingual Core | ₹199 | monthly | Multilingual WooCommerce support (third-party reseller) |
| GPLAdda Monthly Membership | ₹999 | monthly | Access to WPML + other plugins with updates (10 downloads/day) (reseller) |
| GPLAdda Yearly Membership | ₹3,999 | annual | Access to WPML + other plugins with updates (10 downloads/day) (reseller) |
Note on official vs reseller pricing
Use the official WPML site for accurate license purchases and renewals to ensure proper support and licensing.
Third-party GPL reseller purchases are not official WPML licenses and may not include support or legitimate updates.
Your consumer rights in India
Refunds and statutory rights
WPML’s published policy offers a 30-day refund window; WPML’s terms do not explicitly reference a separate 14-day Indian statutory cooling-off period.
If you believe Indian consumer law applies, document your purchase and communications when pursuing a claim.
Currency and refund handling
WPML bills in EUR; refunds are issued in EUR and converted by your bank or card issuer back to INR.
Expect minor differences due to exchange rates and bank processing fees or timelines.
Customer experiences
Positive feedback
Some Indian reviewers praise WPML for being powerful, sophisticated and backed by responsive support in many cases.
Example positive reviews are available on Capterra India highlighting ease of use and helpful support: Capterra WPML reviews.
Negative feedback
Trustpilot includes recent critical reviews that describe performance, bugs and slow support in some cases.
These mixed experiences suggest support responsiveness and compatibility can vary by site setup: Trustpilot WPML reviews.
Documentation checklist
What to gather before cancelling
- Order ID, purchase date and transaction receipt.
- The WPML account email and domain(s) associated with the license.
- Any screenshots of billing or unsuccessful renewal attempts.
How to submit your cancellation/refund request
- Turn off auto-renewal in your WPML account (use "Change Renewal").
- Submit refund requests through the WPML refunds page for the 30-day policy: WPML Refunds.
- If needed, reference support forum threads for process tips: forum.
Common mistakes
Cancelling the wrong account
Users sometimes have multiple WPML accounts or different emails; cancelling the wrong account will not stop charges for the active license.
Always confirm the account email and domain before turning off renewal or requesting a refund.
Expecting store-based cancellations
Assuming App Store or Google Play will handle WPML cancellation is a common error because WPML is generally sold and billed directly.
If you used a reseller, follow the reseller’s policy - official WPML refunds are handled through WPML.org.
Comparative recap
Quick comparison
| Aspect | Web (direct from WPML) | App Stores / Google Play |
|---|---|---|
| How to cancel | Turn off "Change Renewal" in account or submit refund via WPML refunds page. | Not applicable - WPML is normally not sold via App Stores. |
| Refund window | Full refunds up to 30 days (subject to exceptions). | If purchased via a store (rare), follow that store’s policy. |
| Auto-translation credits | Non-refundable. | Same - check purchase terms. |
After cancelling
Next steps on your site
Confirm auto-renewal is off and note the subscription expiry date so you can plan updates or migration before support ends.
Keep a local backup of your site and translations in case you lose update access after expiry.
Useful links
- WPML refunds and refund submission: https://wpml.org/purchase/refunds/
- WPML Terms and Conditions: https://wpml.org/home/terms-and-conditions/
- WPML cancellation/forum help: https://wpml.org/forums/topic/need-to-cancel-the-subscription/
Address
Corporate address
OnTheGoSystems Limited (WPML)
22/F 3 Lockhart Road, Wanchai, Hong Kong
Support reminder
For account-specific questions and refund requests, use your WPML account page and the refunds submission process linked above.
Keep receipts and order identifiers ready when contacting WPML support to speed up resolution.