What is Reelz
Overview
Reelz is a subscription-based TV channel and streaming service focused on celebrity and entertainment programming.
It offers documentaries, biographies and current-events entertainment, delivered via the Reelz app and web platform.
Availability
Reelz is offered globally but pricing and billing are in USD for the service known as REELZ+.
In India the service is accessible where the app or web sign-up is available, but local INR pricing is not listed.
How to cancel Reelz
Cancel directly in REELZ+
- Sign in to your REELZ+ account on the app or web.
- Go to My Account → My Plan → Cancel Subscription.
- Follow on-screen prompts; cancellation takes effect at the end of your current billing period.
Cancel via third-party billing
- If you subscribed through a third party (for example Apple App Store or Google Play), you must cancel through that third party's account/subscription interface.
- Open the App Store or Google Play subscriptions page and cancel the Reelz/Reelz+ subscription there.
What happens when you cancel
Access after cancellation
When you cancel a REELZ+ subscription, you retain access to the service until the end of your paid billing period.
Content and features remain available until that date; no immediate termination on cancellation is indicated in the Terms.
Renewals and data
Cancelling stops future automatic renewals but does not retroactively remove charges already processed for the current period.
Account data and viewing history are subject to Reelz's Terms of Use and privacy policy; retention specifics are governed there.
Will I get a refund?
Official refund policy
According to Reelz's Terms of Use, all fees are non-refundable, including when you cancel before the end of a billing period.
There are no refunds for partial usage or unused time once a billing period has begun.
Third-party and platform exceptions
For purchases made via the Apple App Store, Apple handles any refund requests under its own policies; Reelz disclaims other warranty obligations.
If you paid through Google Play or another payment processor, you must request refunds through that processor's support channels.
For the Terms of Use reference: Reelz Terms of Use.
Reelz plans and pricing
Pricing summary
Reelz lists REELZ+ subscription pricing in USD: a monthly plan and an annual plan.
There is no official INR-denominated price listed for India in 2024/2025.
Currency and purchase notes
If you subscribe from India, expect charges in USD and possible currency conversion by your bank or card issuer.
Third-party platforms (App Store, Google Play) may display converted amounts based on their pricing rules.
| Plan | Period | Price (USD) |
| REELZ+ | Monthly | $4.99 |
| REELZ+ | Annual | $49.99 |
Your consumer rights in India
Contractual terms
Reelz's Terms of Use state that fees are non-refundable and cancellation only prevents future renewals while preserving access until period end.
Those contractual terms are the primary governing rules for the service as offered.
Statutory rights and practical steps
Indian consumers retain general consumer-protection rights, but digital-service providers commonly limit refunds in their Terms of Use.
If you believe terms are unfair or a payment was unauthorized, you can contact your payment provider, file a complaint with local consumer authorities, or seek legal advice.
Customer experiences
Positive reports
Some users report satisfactory viewing of specific programs (for example, "On Patrol Live") and regular use of the app for favourite shows.
These positive comments focus on content availability rather than app stability.
Negative reports
User reviews frequently cite app crashes, playback errors and login issues such as login loops or provider authentication failures.
Aggregated ratings on review aggregators show low user satisfaction (around 2/5) and low safety/legitimacy indicators (~20%). See reviews: JustUseApp Reelz reviews.
Documentation checklist
What to have ready
- Account email and password used for REELZ+.
- Subscription confirmation or receipt showing charge date and amount.
- If applicable, App Store or Google Play purchase receipt.
How to use these documents
- Use receipts to verify billing period end dates and to request support if charges continue after cancellation.
- Provide transaction IDs to your payment provider for faster dispute resolution.
Common mistakes
Cancelling the app but not the subscription
Deleting or uninstalling the Reelz app does not cancel a subscription billed through REELZ+ or a third party.
Always cancel from the account subscription page or the third-party subscription manager.
Expecting pro-rata refunds
Many users expect pro-rated refunds after cancelling mid-cycle; Reelz’s Terms state there are no refunds for unused time.
If you need a refund, escalate with the payment processor or platform that handled the original charge.
Comparative recap
How to read this table
The table below compares direct REELZ+ subscriptions with subscriptions billed through third parties like the App Store or Google Play.
Use it to choose the correct cancellation path and refund expectations.
| Feature | REELZ+ (direct) | Third-party (App Store / Google Play) |
| Where to cancel | REELZ+ account settings (My Account → My Plan → Cancel Subscription) | Cancel from the App Store or Google Play subscriptions page |
| Refund policy | No refunds; fees are non-refundable per Terms of Use | Refunds handled by the platform (Apple/Google) under their policies |
| Access after cancelling | Access remains until the end of current billing period | Access generally remains until end of billed period; platform rules may vary |
After cancelling
Verify cancellation
Check for a cancellation confirmation email or message in your account settings after cancelling.
Monitor your bank or card statement to confirm no further renewals are charged after the billing period ends.
Support and next actions
If charges continue or you have technical issues, contact your payment processor or the platform used to subscribe.
For terms details see Reelz Terms of Use and for user reports see JustUseApp Reelz reviews.
Address
Corporate address
Reelz (corporate office of ReelzChannel, LLC):
1776 Montaño Road NW, Los Ranchos De Albuquerque, New Mexico 87107, United States
Contact tips
When contacting support or your payment provider, include your account email, transaction ID and the date of the disputed charge.
Keep copies of all correspondence until the issue is resolved.