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Cancellation Reelz: Easy Method
What is Reelz
Overview
Reelz is a subscription streaming service and television network offering entertainment-focused programming, including celebrity news, true crime, and behind-the-scenes features.
Service access is managed via the Reelz subscription platform and through third-party app stores and device channels where Reelz+ is offered.
Content and availability
Reelz+ provides live and on-demand access to REELZ programming for subscribers worldwide, subject to regional availability and platform support.
Subscriptions may be billed in USD with local currency conversions applied by payment processors for subscribers in Singapore.
How to cancel Reelz
Cancel on the web (direct subscription)
- Sign in to your Reelz account on the Reelz subscription site.
- Go to Account → My Account → My Plan → Cancel Subscription.
- Confirmation will show that cancellation takes effect at the end of your current paid period.
Cancel via devices and app stores
- Google Play (Android): Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → find Reelz+ → Cancel subscription.
- Roku: Sign in to my.roku.com → My Subscriptions → select Reelz+ → Manage subscription → Turn off auto-renew.
- Amazon Fire TV / Amazon account: Go to Amazon.com → Accounts & Lists → Your Memberships & Subscriptions → under Active subscriptions select Reelz+ → App Subscription Settings → Actions → Turn off auto-renew.
- If you subscribed through another third-party (Apple App Store, carrier billing, etc.), follow that platform’s cancellation process instead of the Reelz website.
What happens when you cancel
Access and billing
Cancellation stops future renewals; your subscription remains active until the end of the current paid billing period.
No additional charges occur after the end of the paid period once cancellation is processed.
Account and data
Your account and any associated profile data typically remain unless you delete the account through Reelz support or account settings.
Saved preferences or viewing history may still be retained by Reelz according to their Terms of Use.
Will I get a refund?
Reelz refund policy
Under the Reelz Terms of Use, subscription fees for Reelz+ are non‑refundable; cancelling stops future billing but does not trigger a prorated refund.
Reelz disclaims refunds unless applicable law requires otherwise; this is the default policy stated in their Terms of Use.
Exceptions and third-party billing
If you purchased via an app store (Apple, Google, etc.), refunds must be requested through that platform following its refund procedures.
Platform rules differ; contact the store where you were billed for guidance or to request a refund.
How to view / cancel in-app subscriptions
Reelz plans and pricing
Current plans
Prices shown are converted estimates for Singapore (USD base pricing converted at ~1 USD = 1.35 SGD).
GST or local taxes may apply depending on payment method and billing location.
| Plan | Price | Period | Features |
|---|---|---|---|
| Reelz+ Monthly | S$6.75 | Monthly | Access to all REELZ programming live and on-demand via Reelz+ |
| Reelz+ Annual | S$67.50 | Annual | 12 months for the price of 10 (savings), access to all programming live and on-demand |
Your consumer rights in Singapore
Contract terms vs local law
Reelz’s Terms of Use explicitly disallow refunds as a general rule and state cancellation only stops future billing.
If Singapore consumer protection or other applicable law provides a statutory right to a refund or cooling-off period, local law may override the contract terms.
In-app purchases and platform rules
When billed through Apple, Google or other platforms, those platforms control refunds and dispute handling - seek refunds via the store used for billing.
For procedural guidance on in-app subscription cancellations, see the platform help resources linked earlier.
Customer experiences
Positive feedback
Some users praise Reelz content and the ability to watch popular programs on connected TVs.
Positive comments include appreciation for shows like On Patrol Live and generally positive viewing experiences for certain users.
Negative feedback
Other users report technical problems such as frequent app crashes, playback errors, audio issues, and difficulty loading content.
These technical issues can lead users to cancel or seek support from device/app platform providers.
Documentation checklist
What to prepare before contacting support
- Account email or username associated with your Reelz subscription.
- Proof of payment or billing receipts (app store receipt or card statement).
- Subscription confirmation or welcome email showing plan and start date.
Helpful evidence for disputes
- Screenshots of subscription status, billing entries, or error messages.
- Device and app version where the problem occurred.
- Dates and times of attempted playback or cancellation actions.
Common mistakes
Canceling in the wrong place
Users often try to cancel on the Reelz website even though they were billed through an app store; this does not stop the store from renewing the subscription.
Always check the original billing source (Apple, Google, Roku, Amazon) before cancelling.
Assuming a refund will be issued
Many expect a prorated refund after cancelling mid-period; Reelz’s Terms of Use state fees are non‑refundable unless local law requires otherwise.
Request refunds directly from the billing platform when applicable, and keep receipts and evidence ready.
Comparative recap
Quick comparison
| What | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| Direct Reelz web subscription | Account → My Plan → Cancel Subscription | Non-refundable per Terms of Use | Access until end of current paid period |
| Google Play / Android | Google Play → Subscriptions → Cancel | Request via Google Play policies | Access until end of billing period |
| Roku | my.roku.com → My Subscriptions → Turn off auto-renew | Billing handled by Roku; refunds via Roku if eligible | Access until end of paid period |
| Amazon / Fire TV | Amazon → Your Memberships & Subscriptions → Turn off auto-renew | Refunds handled by Amazon platform | Access until end of paid period |
After cancelling
Next steps
Keep confirmation of cancellation and monitor your payment method to ensure no further renewals occur after the billing period ends.
If you experience unexpected charges after cancellation, contact the billing platform or your payment provider promptly.
Helpful links and support
Review the official terms for refund and cancellation details: Reelz Terms of Use.
For guidance on managing or cancelling in-app subscriptions, see: In-app subscription help.
For user-reported issues and feedback trends, see customer reviews: Reelz user reviews.
Address
Corporate address
ReelzChannel, LLC
1776 Montaño Road NW, Village of Los Ranchos, NM 87107, United States
Contact details
General enquiries: [email protected]
Phone (US support): (877) 733-5988
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Reelz subscription on the web, sign in to your account, go to Account → My Account → My Plan → Cancel Subscription. Ensure to keep proof of cancellation, as you can also send a written request via registered mail.
After canceling your Reelz subscription, you will retain access until the end of your current paid billing period. Remember to check your account for confirmation of cancellation.
No, under Reelz's Terms of Use, subscription fees are non-refundable. Cancelling stops future billing but does not trigger a prorated refund. For further details, refer to your contract.
Yes, if you subscribed via Google Play, you can cancel by opening the Google Play Store, going to Profile → Payments & Subscriptions → Subscriptions, finding Reelz+, and selecting Cancel. Keep a record of your cancellation request.
If you subscribed through a third-party service, such as Roku or Amazon, you must follow their cancellation process. Check your subscription details on their platform and consider sending a written cancellation request via registered mail.