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I hereby notify you of my decision to terminate the contract relating to the Shemaroo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shemaroo: Easy Method
What is Shemaroo
Overview
Shemaroo is an Indian subscription streaming service offering films, TV shows, devotional content and regional programming under the ShemarooMe brand.
The service provides ad-free viewing, downloads (where allowed), and category-based or all-access plans for different durations.
Content and access
Content is available via the ShemarooMe app (iOS and Android) and on the web through a user account.
Subscriptions and billing may be handled by Apple, Google Play, PayPal or Shemaroo’s web payment system depending on how you subscribed.
How to cancel Shemaroo
Cancel on iOS (App Store)
- Open iPhone Settings → tap your Apple ID → Subscriptions.
- Select “ShemarooMe” and tap Cancel. Billing is handled by Apple; uninstalling the app does not stop charges.
- See a step guide: Cancel Shemaroo (App Store & general).
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions.
- Find “ShemarooMe” and choose Cancel subscription. Uninstalling the app alone will not cancel billing.
- See Android cancellation notes: Cancel Shemaroo (App Store & general).
Cancel on the Web (ShemarooMe account)
- Log into your ShemarooMe account on the website.
- Go to Profile/Account details → View active plans → Unsubscribe → Confirm cancellation and provide a reason if prompted.
- For account FAQ and self‑service options see: ShemarooMe FAQ.
Cancel via PayPal
- If you subscribed using PayPal, log into your PayPal account.
- Go to Settings → Payments → Manage automatic payments → Find ShemarooMe and cancel the automatic payment.
- Also cancel inside ShemarooMe if the option exists to ensure the subscription entry is removed from your Shemaroo account.
What happens when you cancel
Access after cancellation
After cancellation you typically retain access until the end of the current paid billing period.
Access may differ if billed through Apple or Google; those platforms control the subscription status for their charges.
Account data and renewals
Cancellation stops future renewals but does not automatically delete your account or viewing history.
If you resubscribe later, your previous settings and downloads (if retained) may or may not be restored depending on Shemaroo policies.
Will I get a refund?
Subscription refunds (general)
Shemaroo’s published guidance indicates user-initiated subscription cancellations do not usually entitle the user to partial or full refunds.
Third-party billing (Apple/Google/PayPal) is governed by the store or payment provider’s refund rules.
Exceptions and product refunds
- Some app-based product bookings (examples like Tabbarukh, Chaddar in Shemaroo materials) may allow cancellation within 4 hours; non-delivery within 30 days can trigger a full refund (per Shemaroo product terms).
- Product quality complaints should be reported quickly; Shemaroo may investigate and replace or reimburse at its discretion.
For a practical guide to cancellation and refund expectations see: Cancel Shemaroo (help article).
Shemaroo plans and pricing
Available plans
Below are common plans and prices as listed by ShemarooMe and related pages. Prices are shown in Indian rupees.
Confirm current pricing in your account or on the official site before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| 3‑Month Plan | ₹449 | 3 Months | Full access to premium content (ad‑free, downloads allowed) |
| 6‑Month Plan | ₹599 | 6 Months | Full access to premium content (as above) |
| 1‑Year Plan | ₹699 | 1 Year | Full access to premium content (as above) |
| 2‑Year Plan | ₹999 | 2 Years | Full access to premium content (as above) |
| Bhakti 3‑Month Plan | ₹349 | 3 Months | Access to devotional content and live aartis |
| Bhakti 1‑Year Plan | ₹699 | 1 Year | Access to devotional content and live aartis |
| Add‑on (individual category) | ₹49/month or ₹499/year | Monthly / Yearly | Access to an individual category like Bollywood or Punjabi only |
| All‑Access (ShemarooMe App) | ₹99/month or ₹999/year | Monthly / Yearly | Full access to all categories (All‑Access) |
Your consumer rights in India
Legal remedies
Under Indian consumer protection law (Consumer Protection Act, 2019) users have remedies for deficient services, unauthorized charges, or failure to deliver promised digital content.
These remedies include complaint filing and seeking refunds, replacement, or compensation depending on the case facts.
Timeframes and escalation
- Refunds for digital transactions are generally expected to be processed within a few working days after approval - industry guidance often cites 5 - 7 working days.
- If Shemaroo fails to resolve billing or delivery issues, you can escalate via the National Consumer Helpline, the E‑Daakhil portal, or District/State consumer forums.
For further legal context on digital refund delays see: Digital refund rights (legal overview).
Customer experiences
Positive feedback
Some users report prompt and helpful support for login or playback problems, with specific support agents resolving issues effectively.
User praise appears in app review collections and highlights occasions of satisfactory customer service.
Common complaints
- Reports of difficulty unsubscribing and continued charges despite cancellation attempts.
- App performance issues such as poor UI, slow loading, login failures and playback errors.
- Billing and refund problems with users noting unhelpful support in some cases.
See user reviews for examples: ShemarooMe reviews (appstore feedback).
Documentation checklist
What to keep
- Subscription confirmation email, order/receipt screenshots and the date of last charge.
- Payment method used (Apple ID, Google account, PayPal or card) and any billing statements showing the charge.
Evidence for escalation
- Screenshots of the active subscription page, cancellation attempts, and any error messages.
- Chat transcripts, support ticket numbers, and dates/times of communications with Shemaroo support.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app stops billing. It does not; store subscriptions must be cancelled through Apple/Google or PayPal.
Always check the payment provider’s subscription page to confirm cancellation.
Not checking which payment method was used
If you forget whether you used Apple, Google, PayPal or a card on the web, you may cancel the wrong account and still be charged.
Verify the billing statement or order receipt before taking action to ensure you cancel the correct subscription source.
Comparative recap
Quick summary
Below is a short comparison of cancellation routes, refund likelihood, and key notes to help choose the right action for your situation.
Use the method matching how you originally subscribed.
Comparison table
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Apple App Store | Settings → Apple ID → Subscriptions → Select ShemarooMe → Cancel | Low (Apple handles refunds; user-initiated cancellations typically no refund) | Uninstalling app does not cancel billing. See guide: help. |
| Google Play | Google Play Store → Menu → Subscriptions → Select ShemarooMe → Cancel | Low (Google handles refunds; platform policies apply) | Uninstalling app does not stop billing. See guide: help. |
| Web / ShemarooMe account | Log in → Profile/Account → View active plans → Unsubscribe → Confirm | Low (Shemaroo’s policies state cancellations usually do not trigger refunds) | Cancel inside account and confirm you receive cancellation confirmation. See: ShemarooMe FAQ. |
| PayPal | PayPal → Settings → Payments → Manage automatic payments → Cancel ShemarooMe | Low to Moderate (depends on PayPal dispute/refund outcome) | Cancel both on PayPal and inside ShemarooMe to avoid future charges. |
After cancelling
Follow-up actions
- Keep a screenshot or email confirmation of cancellation and check that no further charges appear on your statement after the billing period ends.
- If charged after cancellation, collect documentation and contact Shemaroo support, then escalate to your payment provider if needed.
Useful links
- ShemarooMe FAQ and account help: ShemarooMe FAQ
- Practical cancellation guide: Cancel Shemaroo (guide)
- User reviews and reported issues: ShemarooMe user reviews
- Legal overview on digital refund rights: Digital refund rights (India)
Address
Registered office
Shemaroo House, Plot No. 18, Marol Co‑op. Industrial Estate, Off Andheri Kurla Road, Andheri (East), Mumbai, Maharashtra 400059, India.
Escalation suggestions
If direct support does not resolve billing or refund issues, prepare your documentation and consider filing a complaint via the National Consumer Helpline, E‑Daakhil portal or the District/State Consumer Forum.
Use the documentation checklist above and retain all communication records for escalation.