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Cancel Shemaroo: Easy Method
What is Shemaroo
Overview
Shemaroo is a digital entertainment service offering movies, TV shows, live TV and related streaming content under the ShemarooMe brand.
Where it is used
The service is available via mobile apps (iOS and Android), a web experience and through payments handled by third parties such as Apple, Google Play and PayPal.
How to cancel Shemaroo
Cancel on iOS (App Store)
- Go to Settings → Apple ID profile → Subscriptions.
- Select "ShemarooMe: OTT, Shows, LiveTv".
- Tap "Cancel Subscription" and confirm.
Cancel on Android (Google Play)
- Open Play Store → Menu → Subscriptions.
- Select "ShemarooMe: OTT, Shows, LiveTv".
- Tap "Cancel Subscription".
Cancel via Web or PayPal
- Via PayPal: Log into your PayPal account → Settings → Payments → Manage Automatic Payments.
- Find "ShemarooMe: OTT, Shows, LiveTv" or "Shemaroo Entertainment Ltd." and cancel the automatic payment.
- Or log into the ShemarooMe website → Profile/Account → Billings or Subscriptions → Cancel.
Cancel within the ShemarooMe app
- Open the ShemarooMe app and go to the "Modify plan" or subscription section.
- Follow the app prompts to cancel.
- Note: Uninstalling the app without cancelling may not stop charges - cancel first, then uninstall if desired.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid content until the end of the current billing period.
Access ends when the active subscription period expires; you will not be billed again after cancellation takes effect.
Renewal and billing
Auto-renewal stops for the subscription you cancelled, provided the cancellation is processed correctly by the store or Shemaroo.
If cancellation is not completed through the payment provider (Apple/Google/PayPal), charges may continue.
Account and data
Your account, viewing history and settings usually remain unless you explicitly request account deletion from Shemaroo.
Check the ShemarooMe account settings or contact support if you want account removal or data deletion.
Will I get a refund?
Official refund policy
Shemaroo's stated policy is that cancellation does not entitle users to any refund - no partial or full refunds are available.
That policy applies to standard subscription cancellations initiated by the user.
Exceptions and billing errors
- If an unauthorized or duplicate charge appears, you should report it to the payment provider (Apple, Google, PayPal or your bank) and to Shemaroo support.
- Statutory consumer rights (see below) can affect refund entitlements in certain cases where services are misrepresented or not delivered as promised.
Shemaroo plans and pricing
Available plans
No reliable New Zealand-specific plan or NZD pricing was found in the available data.
Listings found in storefronts commonly show prices in USD even when accessed from New Zealand.
Pricing summary
| Plan | Price (NZD) | Notes |
|---|---|---|
| ShemarooMe subscription | Varies | No consistent NZD pricing available; storefronts show USD prices |
Your consumer rights in New Zealand
Key laws
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act, among other laws.
These laws require services to be provided with reasonable care and to be as described.
How this affects refunds and cancellations
- A "no refunds" clause may not override statutory rights where the service is faulty, misleading or not provided with due care.
- If Shemaroo fails to provide the service as promised or misleads consumers, you may have grounds to seek remedies despite the stated refund policy.
Customer experiences
Positive feedback
Some users praise the content selection, TV casting support and occasional helpful customer support interactions.
Individual support agents have been commended for resolving issues such as login problems.
Negative feedback
Common complaints include playback failures, app bugs, confusing cancellation flows and unexpected or unknown charges.
Several users report difficulty cancelling via web or app and occasional continued billing after cancelling.
Documentation checklist
What to gather before cancelling
- Subscription receipt or proof of payment (email or app store receipt).
- Account email/username used with ShemarooMe.
- Payment method details (Apple ID, Google account, PayPal email, card used).
What to keep after cancelling
- Screenshots of subscription status and cancellation confirmation.
- Transaction IDs and dates for any disputed charges.
- Correspondence with Shemaroo or app-store support for escalation.
Common mistakes
Uninstalling instead of cancelling
Many users assume deleting the app cancels the subscription. That rarely stops billing.
Always cancel via the store subscription settings or the ShemarooMe account before uninstalling.
Not checking the payment provider
If you subscribed through Apple, Google or PayPal, cancellation must usually be done through that provider.
Failing to cancel at the correct provider can lead to continued auto-renewals and unexpected charges.
Not saving confirmation
Users who do not save cancellation confirmations find it harder to dispute later charges.
Always keep receipts, screenshots and any cancellation messages for 90 days or more.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Settings → Apple ID → Subscriptions → Select "ShemarooMe" → Cancel | No refunds stated; contact Apple for billing disputes | Cancellations are handled by Apple; keep Apple receipt |
| Google Play (Android) | Play Store → Menu → Subscriptions → Select "ShemarooMe" → Cancel | No refunds stated; contact Google for billing disputes | Use Google Play purchase history for proof |
| Web / PayPal | PayPal Settings → Payments → Manage Automatic Payments → Cancel; or ShemarooMe account → Subscriptions → Cancel | No refunds stated; report unauthorized charges to PayPal or your bank | Cancel both PayPal automatic payment and Shemaroo subscription if applicable |
| ShemarooMe app | App → Modify plan → Cancel | No refunds stated; app notes uninstall alone won’t stop billing | Follow in-app flow and save confirmation |
After cancelling
What you should do next
- Save any cancellation confirmation or screenshot showing subscription end date.
- Monitor your payment method for unexpected charges for at least one billing cycle.
Where to get help
- Visit the ShemarooMe support pages: ShemarooMe.
- If you used PayPal, manage payments at PayPal.
- For App Store or Google Play billing issues, contact Apple or Google support through their official sites.
- If you believe your consumer rights under New Zealand law were breached, consider contacting the Commerce Commission or Citizens Advice Bureau for guidance.
Address
New Zealand presence
No dedicated Shemaroo postal address in New Zealand was found in the available information.
Cancellations are expected to be handled digitally through app stores, PayPal or the ShemarooMe website.
International corporate addresses
Shemaroo maintains offices outside New Zealand, including India and the USA (e.g., Mumbai, Gurugram and New Jersey).
For formal correspondence or escalation you may need to use the contact details listed on the Shemaroo corporate or support pages.
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Written by Hunter Thompson
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.