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Cancellation Starz: Easy Method
What is Starz
Overview
Starz is a subscription streaming service that offers premium movies and original TV series. In India, Starz-branded content is available via the Lionsgate Play service.
How it appears in India
Lionsgate Play carries Starz content and operates with local pricing and billing options. Subscriptions may be purchased directly or through app stores and third-party distributors.
How to cancel Starz
If you subscribed directly (Starz / Lionsgate Play)
- Sign in to your Starz (Lionsgate Play) account and go to Settings.
- Follow the on‑screen prompts to cancel; cancellation takes effect at the end of your current paid period.
- See the Starz terms for details: Starz terms.
If you subscribed via App Store, Google Play or third party
- App Store (iOS): Settings → your name → Subscriptions → Starz. Deleting the app does not cancel the subscription.
- Google Play: Open Google Play Store → Menu → Subscriptions → Starz → Cancel, then follow prompts to confirm.
- Third‑party distributors (Amazon Prime Channels, Roku, etc.): Cancel through that distributor's account management - not via Starz. For distributor guidance see: How to cancel through a distributor.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of your current paid billing period. You can continue streaming until that date.
Billing and data
Auto‑renewal will stop after cancellation. Account data and viewing history policies are governed by Starz's terms; check your account settings for data options.
Will I get a refund?
Standard policy
Starz generally does not provide credits, refunds, or prorated billing for subscriptions cancelled mid‑period unless required by law.
Exceptions and rights
- Certain jurisdictions (for example EU/UK) may allow a 14‑day cancellation/refund right if no content was streamed; Starz will refund within 14 days in such cases.
- Exceptions (technical issues, accidental auto‑renewals) may be considered case‑by‑case by Starz or the distributor.
- Refer to Starz terms for official policy: Starz terms.
Starz plans and pricing
Available plans in India
Pricing in India is presented here for Lionsgate Play (Starz-branded service). Confirm prices in your app store or account before subscribing.
Current local pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | ₹99.00 | Monthly | Access to Lionsgate Play (Starz content), Hollywood and Indian content, available across Android, iOS, Amazon Firestick, etc. |
| Annual | ₹699.00 | Annual | Same access as monthly plan, billed yearly. |
Your consumer rights in India
Applicable laws
Digital service subscriptions in India are covered by the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020.
What those laws mean for you
- Service providers must publish clear, accessible cancellation and refund policies.
- Complaints about denied legitimate refunds or unfair practices can be taken to consumer grievance mechanisms or forums.
- Statutory processing times for refunds and grievance redressal are typically expected within 7 - 15 days.
Customer experiences
Positive feedback
Some customers report fast, simple cancellations and prompt refunds in individual cases. These experiences highlight that straightforward resolutions are possible.
Negative feedback
- Reports exist of billing continuing after cancellation and delays resolving auto‑renewal issues.
- Some users report poor or slow customer support and difficulty obtaining refunds for unintended charges.
Documentation checklist
Before you contact support
- Subscription confirmation (email or receipt)
- Account email or username used to subscribe
- Payment method details and date(s) charged
If asking for a refund
- Screenshot or copy of billing statements showing the charge
- Record of cancellation confirmation (if available)
- Notes or transcripts of any previous support interactions
Common mistakes
Deleting the app without cancelling
Many users delete the app thinking that removes the subscription. App deletion does not cancel an active subscription; you must cancel through the billing platform.
Contacting the wrong provider
If you subscribed via Google Play, Apple, Amazon or another distributor, contacting Starz directly will not stop future charges. Cancel in the platform where you originally subscribed.
Comparative recap
Quick comparison
| Feature | Direct Starz / Lionsgate Play | App Store (iOS) | Google Play | Third‑party distributors |
|---|---|---|---|---|
| How to cancel | Account Settings on Starz / Lionsgate Play | iOS Settings → Subscriptions | Google Play → Subscriptions | Cancel in distributor's account (Amazon Channels, Roku, etc.) |
| Refund policy | No refunds generally; exceptions by law | Subject to Apple's refund policies | Subject to Google Play refund policies | Subject to the distributor's refund rules |
| Access after cancel | Access until end of paid period | Access until end of paid period | Access until end of paid period | Depends on distributor's policy |
| Ease of resolving billing issues | Varies; official support via Starz | Resolve via Apple support | Resolve via Google support | Resolve via distributor support |
After cancelling
Confirm cancellation
Save any confirmation emails or screenshots that show cancellation. Check your next billing statement to ensure charges stop.
Where to get more help
- Starz terms and billing policy: Starz legal & billing
- How to cancel via distributors: Distributor cancellation guidance
- Information on Indian consumer rights for digital services: Consumer rights in India
Address
Corporate address
Starz Entertainment, LLC - 1647 Stewart Street, Santa Monica, California 90404, United States.
Contact options
Use your account's support channel for billing and account enquiries. For distributor issues, contact the platform where you subscribed (Apple, Google, Amazon, Roku, etc.).
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Written by Krishna Bose
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.