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Cancellation service #1 in India
Vidangel is a streaming service that lets users apply filters to remove objectionable content from licensed movies and shows.
It operates by subscription and is available on multiple platforms including web, mobile app stores, and streaming devices.
Subscribers choose filtering preferences and stream filtered content through supported devices and apps.
Billing can be handled directly by VidAngel or through third-party platforms such as Apple, Google Play, or Roku.
If you cancel a web (direct) subscription, access continues until the end of the current billing cycle.
Third‑party cancellations follow the platform’s rules; typically access remains until the paid period ends but check the platform confirmation.
Cancellation stops future renewals; you will not be billed after the current paid period ends (subject to the platform’s processing).
Account settings and viewing history typically remain unless you delete your account; contact support if you need deletion.
New subscribers who bought directly on the web are eligible for a 30‑day money‑back guarantee.
To request a refund, contact VidAngel Support within 30 days: Refund Policy (VidAngel Help).
VidAngel’s 30‑day guarantee does not apply to subscriptions billed through Apple, Google Play, or Roku.
For those subscriptions you must request refunds directly from the platform that charged you (App Store, Google Play, or Roku billing support).
Note: VidAngel does not offer a free trial; only the web 30‑day guarantee applies: Free trial FAQ (VidAngel Help).
VidAngel lists USD prices; India users will be charged via currency conversion by their payment method or app store.
Prices below reflect VidAngel’s publicly stated US billing options.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (direct via VidAngel.com) | US$9.99 (~₹ | monthly | Unlimited filters & access to licensed content |
| Monthly (via Apple/Google/Roku) | US$11.99 (~₹ | monthly | Same features, includes platform fee |
| Annual (direct via VidAngel.com) | US$99.99 (~₹ | annual | Annual billing with 2 months free equivalent |
Under the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020, consumers must be given clear, accessible cancellation and refund policies.
Making cancellation harder than signup may be treated as unfair or deceptive practice under Indian law.
Industry scrutiny over difficult cancellations is reported: Click‑to‑cancel legal risk (Broadcast & Cable Sat).
Some users report difficulty cancelling when subscriptions are managed by third‑party platforms, causing confusion about where to cancel.
Technical complaints include app instability, playback issues, and inconsistent device support across casting and browsing.
Many users value the content‑filtering functionality when it works reliably on supported devices.
However, platform differences and bugs (for example, reported iOS filter adjustment issues) affect overall satisfaction.
A frequent mistake is attempting to cancel on VidAngel.com when the subscription is billed by Apple, Google Play, or Roku.
If the account indicates third‑party billing, cancellation must be done on that platform to stop renewals.
Assuming the 30‑day web guarantee applies to App Store/Google Play/Roku purchases is another common error.
Always check whether your purchase was made directly on Vidangel.com or through a third party before requesting refunds.
| Billing source | How to cancel | Refund eligible? | Access after cancel |
|---|---|---|---|
| Direct (VidAngel.com) | Account > Cancel Subscription on Vidangel.com | Yes - 30‑day money‑back guarantee for new web subscribers | Access until end of current billing cycle |
| Apple App Store | Cancel via iPhone Settings > Subscriptions | No - request refund from Apple | Typically until end of Apple billing period |
| Google Play | Cancel via Google Play Store > Subscriptions | No - request refund from Google Play | Typically until end of Google Play billing period |
| Roku | Manage subscription on Roku device or Roku.com | No - request refund from Roku | Typically until end of Roku billing period |
VidAngel Entertainment, Inc.
230 N 1200 E, Suite 204, Lehi, Utah 84043, United States
Start with the VidAngel Help Center articles linked above for cancellation and refund steps.
If needed, collect documentation and escalate through consumer grievance channels in India as described earlier.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Aanya Joshi
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.