Cancellation Voot: Easy Method

What is Voot

Overview

Voot was an Indian streaming service offering movies, TV shows, originals and live channels under a subscription model.

It provided ad-free tiers called Voot Select with early access to some Viacom18 content and original series.

Service status

Voot service was discontinued in August 2023 and merged into JioCinema; legacy information below refers to historical subscriptions.

If you hold an old Voot charge or subscription, treat it as a legacy service issue that may require escalation.

How to cancel Voot

Cancel via iOS (App Store)

• Open iOS Settings → tap your name → Subscriptions → Voot → Cancel Subscription.
• Do not rely on uninstalling the app; uninstalling does not cancel App Store subscriptions.

Cancel via Android (Google Play)

• Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Voot → Cancel.
• Billing and refunds for store purchases are handled by Google Play; follow their refund process if needed.

Cancel via Web / Email (Voot direct)

• Email [email protected] with your account email, plan name, transaction details and the subject "Cancel subscription".
• Alternatively, visit your Voot account settings or billing page and cancel there if the option is available.
• When cancelling by email, ask for a confirmation or reference ID to keep for your records.

What happens when you cancel

Access after cancellation

Your access to paid content generally continues until the end of the current billing period.

After the billing period ends, you will lose premium access unless you resubscribe.

Billing and account data

Auto‑renewal is stopped when cancellation completes for the relevant channel (App Store, Google Play, or Voot direct).

Account profile or viewing history may remain with the service per Voot/JioCinema data policies; request deletion via support if needed.

Will I get a refund?

General refund policy

Voot's standard policy: no automatic refunds or pro‑rata refunds for unused subscription time.

Subscription fees are generally non‑refundable unless an exception is made by Voot.

Exceptions and store channels

• Refunds may be granted at Voot's discretion in limited cases, such as false advertising or inability to access promised content.
• For App Store or Google Play purchases, refunds follow Apple or Google policies respectively; contact the store for those requests.
• No statutory 14‑day automatic refund right is specified for these subscriptions; expect refunds to be rare and discretionary.

Voot plans and pricing

Pricing summary

Historic plan prices for Voot Select (India) are listed below for reference; promotional offers may vary.

Verify current offers with the store or provider if you see charges that appear on your statement.

Plan table

Your consumer rights in India

Where to escalate

If you cannot resolve charges or refunds with Voot or stores, you may escalate via your bank (chargebacks) or consumer protection portals in India.

For App Store/Google Play purchases rely primarily on Apple/Google refund channels and their dispute procedures.

Regulatory context

Because Voot merged into JioCinema, historical policies apply to legacy subscriptions and disputes may need additional documentation.

Keep transaction records and correspondence when filing complaints with consumer forums or authorities.

Customer experiences

Positive feedback

• Some users reported receiving goodwill refunds for issues like removed content or misleading listings.
• Independent reviewers occasionally praised the UI and content variety prior to the service merge.

Negative feedback

• Complaints included technical glitches, streaming stability problems, and difficulty reaching customer support.
• Users reported delayed or denied refunds, confusing cancellation processes, and occasional content removal during events.

Documentation checklist

Essential items to include

• Account email and username associated with Voot.
• Plan name, purchase date, and transaction/receipt ID.
• Device type (iOS/Android/Web) and store used for purchase (App Store / Google Play / Voot).
• Clear request wording (e.g., "Cancel subscription") and date/time of request.

Supporting evidence

• Screenshots of subscription in your App Store/Play Store or Voot account page.
• Copies of email correspondence and any confirmation/reference ID received.
• Bank or card statement showing the charge if disputing payment.

Common mistakes

Uninstalling instead of cancelling

Uninstalling the app does not stop App Store or Google Play subscriptions; users must cancel through the store or account settings.

This mistake often leads to unexpected recurring charges after the app is removed.

Contacting the wrong channel

Contacting Voot support for a store‑billed subscription can delay refunds; stores (Apple/Google) control billing for their purchases.

Always check where the charge originated (App Store, Google Play, or direct) before submitting a refund request.

Comparative recap

Channel comparison

Quick comparison of cancellation and refund handling by channel to help choose the right escalation path.

Summary table

After cancelling

What to do next

Save confirmation emails or reference IDs from the cancellation request for future reference.

Check your next card or bank statement to ensure auto‑renewal has stopped.

Helpful links and resources

• Voot cancellation guidance (third‑party summary)
• Cancelmates: Voot Select cancellation steps
• Voot - Wikipedia (service history and merger information)

Address

Corporate address

Viacom18 Media Pvt. Ltd. (owner of Voot historically)

Zion Bizworld, Subhash Road - A, Vile Parle (East), Mumbai 400057, Maharashtra, India

Support contact

For direct cancellation requests by email: [email protected]

When contacting support include the documentation checklist items above to speed resolution.