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Cancel VOOT
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Voot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Voot: Easy Method
What is Voot
Overview
Voot is an Indian streaming service that offered TV shows, movies and originals, primarily serving the Indian market and Colors TV/Viacom18 content.
The service has been merged into other Viacom18 offerings in recent years, but subscription records and cancellation routes remain relevant for users who subscribed earlier.
Availability
Voot’s primary billing and catalogue are INR‑based and aimed at India; direct availability in Singapore is limited or discontinued.
Some users access Voot via third‑party methods (VPNs or region redirects), but those arrangements do not change the official cancellation rules set by the purchase channel.
How to cancel Voot
If subscribed via App Store (iOS)
- Open the iPhone/iPad Settings app and tap your name at the top.
- Tap Subscriptions, find Voot or Voot Select, then tap Cancel Subscription.
- Apple manages future renewals and any refund requests after cancellation.
If subscribed via Google Play (Android)
- Open the Google Play Store and tap your profile icon or Menu.
- Go to Payments & subscriptions → Subscriptions, select Voot, then tap Cancel subscription.
- Google Play handles future billing and refund procedures for Play purchases.
If subscribed via Web (direct on voot.com)
- Log in to your Voot account and go to Account or Subscription settings to cancel if the option is available.
- If you cannot cancel online, email support@voot.com with your account email and transaction details to request cancellation.
- Keep copies of any confirmation messages or transaction IDs you receive after requesting cancellation.
Note on uninstalling the app
Uninstalling the Voot app does not cancel your paid subscription; the billing remains active until you cancel through the purchase platform or support.
Always confirm cancellation in your App Store, Google Play account, or with Voot support to stop future charges.
What happens when you cancel
Access after cancellation
After you cancel, you normally retain access to Voot until the end of the current billing period.
Auto‑renewal is stopped and you will not be charged again once the current paid period ends.
Auto-renewal and billing
Renewal control depends on the purchase channel: Apple and Google control renewals for their purchases; web purchases are managed by Voot.
Confirm the effective cancellation date in the confirmation screen or email you receive from the platform or Voot support.
Account data
Your Voot account profile, viewing history and preferences may remain on file after subscription cancellation unless you explicitly request deletion.
If you want full data removal, contact support and ask for account deletion; retain confirmation of any deletion request.
Will I get a refund?
General policy
Voot generally does not provide pro‑rata refunds for unused portions of a subscription; refunds are discretionary and handled case‑by‑case.
Refund eligibility and timing depend heavily on how the subscription was purchased (App Store, Google Play, or directly on the web).
By purchase channel
- Apple App Store: Request refunds through Apple’s refund process; Apple controls refund decisions and processing.
- Google Play: Request refunds via Google Play’s refund system; Google controls those decisions and timing.
- Web purchases: Voot’s web refund policy varies and is discretionary; outcomes may differ by region and timing.
Exceptions and timing
No explicit 14‑day statutory cooling‑off refund is publicly stated for Singapore in Voot’s available material.
If you require a refund, gather receipts and contact the platform or Voot support promptly to improve chances of a favourable outcome.
Voot plans and pricing
Plans
The table below lists the plans and the pricing information available from verified sources, with SGD approximations where noted.
Prices are converted from INR-based plans and reflect the data available in the verified dataset.
| Plan | Price | Period | Features |
|---|---|---|---|
| Voot Basic (Free, ad‑supported) | S$0.00 | Free | Ad‑supported access to select content |
| Voot Select Monthly (INR 99/month) | ≈ S$1.40/month | Monthly | Full Voot Select access (assuming via VPN & INR payment) |
| Voot Select Yearly - Standard (INR 999/year) | ≈ S$14.17/year | Annual | Full Voot Select access |
| Voot Select Yearly - Intro Offer (INR 499/year) | ≈ S$7.07/year | Annual | Full Voot Select access at promotional rate |
Notes on pricing
Voot content is no longer directly available in Singapore; listed prices are INR‑based conversions and may not reflect locally‑billed offerings.
If you accessed Voot via VPN or foreign billing, exchange rates and platform fees can change the final SGD amount charged to your card.
Your consumer rights in Singapore
Statutory rights overview
Singapore consumer protection laws (for example, the Consumer Protection (Fair Trading) Act) set general standards for fair trading and misleading practices.
However, application of local statutory rights to a foreign‑focused service depends on where the contract was made and the seller’s stated terms.
How these rights apply to Voot
There is no explicit public statement from Voot confirming Singapore‑specific refund or cooling‑off rights for web purchases.
Because Voot’s services and billing are primarily INR/India‑oriented, it is unclear whether Singapore consumer protections automatically apply to individual subscriptions.
Practical steps
- If you believe local consumer law applies, consider documenting your case and contacting the vendor first, then seek advice from Singapore consumer authorities if needed.
- Keep receipts and correspondence as evidence if you plan to escalate a dispute under local consumer protection frameworks.
Customer experiences
Positive feedback
Users commonly praise Voot’s content library and streaming quality for shows available in their region.
Some reports highlight responsive customer service and clear communication in support interactions.
Common complaints
Negative feedback includes streaming stability issues and regional content restrictions that limit access outside India.
Users also report delays in refund processing and perceptions that subscription prices can be high compared with alternatives.
Balanced takeaway
- Expect good variety of content if you can legally access Voot’s catalogue.
- Be prepared for platform‑dependent cancellation and refund handling, and for possible delays if a refund is granted.
Documentation checklist
Required information
- Account email or username used for the Voot subscription.
- Transaction or receipt ID showing the subscription purchase date and amount.
- Purchase platform (Apple App Store, Google Play, or Voot web).
Optional supporting files
- Screenshots of account subscription pages showing active subscription.
- Payment card or bank statement excerpt (mask sensitive digits) showing the charge.
- Court or consumer authority reference numbers, if you have already filed a dispute.
Common mistakes
Uninstalling the app without cancelling
Many users assume deleting the Voot app stops billing; it does not. Charges continue until you cancel through the purchase platform or support.
Always confirm cancellation in the subscription manager for your App Store, Google Play account, or via Voot support.
Cancelling the wrong account or platform
Example: cancelling an Apple subscription when you actually subscribed via the Voot website will not stop web billing.
Verify the transaction source (receipt email or bank entry) before taking cancellation steps to avoid this error.
Comparative recap
Summary table
| Purchase channel | How to cancel | Refund responsibility |
|---|---|---|
| Apple App Store (iOS) | Cancel via iPhone Settings → Subscriptions → Voot | Apple handles refunds and renewal stops |
| Google Play (Android) | Cancel via Google Play Store → Payments & subscriptions → Subscriptions → Voot | Google handles refunds and renewal stops |
| Web (direct on voot.com) | Cancel in Voot account settings or email support@voot.com with details | Voot decides web refunds; outcome is discretionary |
Quick takeaways
Cancel in the same channel you used to subscribe to stop renewals reliably.
Platform owners (Apple/Google) control refunds for their purchases; web refunds are at Voot’s discretion.
After cancelling
Next steps
Confirm you receive an on‑screen or email confirmation of cancellation and note the final access date.
Retain receipts and correspondence in case you need to request a refund or challenge further charges.
Helpful links
For a step‑by‑step external guide on cancelling Voot, see this resource:
Another reference with cancellation details is available here:
Postclic (Canada) - Cancel Voot
Address
Corporate address
VIACOM 18 Media Pvt. Ltd., Sion Bizworld, Subhash Road‑A, Vile Parle (East), Mumbai - 400057, Maharashtra, India.
Use this address for formal written correspondence related to subscriptions or disputes where an Indian corporate contact is required.
Notes
Voot’s regional presence for Singapore is limited; handling of cancellations and refunds is usually routed through the platform used to purchase the subscription or through Viacom18 corporate channels.
When contacting support, include the documentation checklist items above to speed resolution.