Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ajcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ajcloud: Easy Method
What is Ajcloud
Overview
Ajcloud is a prepaid cloud service and mobile app that provides remote camera streaming, recording, and cloud storage for surveillance devices.
The service is offered through in‑app subscriptions and is managed primarily via the AJCloud mobile application.
Core functions
Key functions include live video, motion detection, and cloud backup of recordings accessible through the app interface.
Subscription tiers and feature access are controlled in‑app; pricing details are available inside the app's Cloud subscription page.
How to cancel Ajcloud
App (iOS/Android)
- Open the AJCloud app on your iPhone or Android device.
- Go to Cloud → Your plan settings → Cancel.
- If you cancel during a trial, service stops immediately and will not renew.
- If you cancel outside the trial, service remains active until the current expiry date but will not renew afterward.
- After cancellation through the app, no further charges should be applied.
- Cancellation must be performed through the app; follow the in‑app prompts to confirm.
Web / Other channels
There are no explicit instructions published for cancelling via a web portal or for separate App Store/Google Play flows.
If you purchased via an app store, standard store subscription controls (Apple ID or Google Play subscriptions) may apply; however, AJCloud documentation requires cancellation in the app itself.
What happens when you cancel
Billing and renewal
Once you cancel, AJCloud will not renew your subscription at the next billing cycle.
If cancelled during a paid period outside a trial, access typically continues until the paid expiry date.
Access and features
Feature access may end immediately if you cancel during a trial; otherwise most paid features remain until the period ends.
Some core functions (for example, cloud playback) may be restricted once the subscription lapses.
Data retention
Recorded cloud data retention after cancellation is not publicly specified in the available FAQ excerpts.
Keep local copies or screenshots if you need immediate access to recordings before service access ends.
Will I get a refund?
Official refund policy
AJCloud prepaid cloud services do not support refunds after payment; the FAQ states "No refunds."
Once a plan fee is deducted and the service takes effect, that fee is described as non‑refundable.
Possible exceptions and dispute options
- If you believe a charge was incorrect or unauthorised, gather documentation and contact AJCloud support through the app or available contact channels.
- If AJCloud's response is unsatisfactory, you can consider disputing the charge with your payment provider or filing a complaint with consumer authorities (see "Your consumer rights in Nigeria").
Ajcloud plans and pricing
Availability
AJCloud lists subscription tiers in the app, but no public pricing for Nigeria in EUR is available externally for 2024/2025.
Prices must be viewed inside the AJCloud app on the Cloud subscription page.
How to view prices
Open the AJCloud app and navigate to the Cloud subscription area to see current plans, billing cycles, and local prices.
Fees and currencies may vary by country and device platform.
| Plan name | Price (EUR, Nigeria) | Billing cycle | Notes |
|---|---|---|---|
| Subscription tiers | Varies | Varies | Prices are not publicly published; check the AJCloud app for exact rates. |
Your consumer rights in Nigeria
Relevant law
The Federal Competition and Consumer Protection Act 2018 gives consumers rights to clear disclosure of terms, fair treatment, and remedies for unfair practices.
This law applies to digital services offered to Nigerian consumers and covers misleading or unfair commercial conduct.
Practical remedies
- Request a full explanation and documentation from AJCloud if you believe terms were not disclosed.
- Dispute unauthorised or incorrect charges with your payment provider (bank or card issuer).
- File a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) if you feel misled or unfairly treated.
Customer experiences
Positive feedback
- Users report clear picture quality, easy setup, and affordable pricing relative to expectations.
- Some reviewers note reliable camera functions and decent motion detection performance.
Negative feedback
- Complaints include core features such as SD‑card recording and playback being gated behind subscriptions.
- Users report app crashes, intrusive ads, unreliable connectivity, and forced subscription prompts for local playback.
Context for reviews
Reviews are mixed and often focus on the in‑app paywall for formerly local features and app stability issues.
Consider recent reviews and test features during any trial before committing to a paid plan.
Documentation checklist
What to collect
- Payment receipts or bank/card statements showing the charge.
- Screenshots of subscription status in the AJCloud app (Cloud → Your plan settings).
- Dates of trial start, cancellation, and any in‑app confirmation messages.
- Correspondence with AJCloud support (emails, chat logs).
How to submit evidence
- When contacting support, attach screenshots and clearly state the date/time of actions taken within the app.
- If escalating to a bank or regulator, provide the timeline, receipts, and a summary of attempts to resolve with AJCloud.
Common mistakes
Assuming web cancellation works
Some users assume cancelling via a website or the app store will work; AJCloud requires cancellation in the app according to available guidance.
Failing to cancel inside the app can result in continued renewal attempts or confusion when the subscription status differs across platforms.
Expecting automatic refunds
Expecting a refund after a plan fee is deducted is a common mistake; AJCloud's stated policy is that prepaid fees are non‑refundable once service is active.
Always check trial terms and confirm cancellation before a paid period begins to avoid unwanted charges.
Comparative recap
Quick comparison
| Aspect | App (iOS/Android) | Web / Other channels |
|---|---|---|
| Cancellation method | In‑app only: Cloud → Your plan settings → Cancel | No explicit instructions published; not clearly supported |
| Refunds | Officially: No refunds; fees non‑refundable once service takes effect | Policy not explicitly documented for other channels |
| Service effect after cancel | Trial: immediate stop. Paid period: remains until expiry, then no renewal | Unclear due to lack of published guidance |
Notes
Because the app is the primary control point, always confirm your cancellation in the AJCloud app and keep a record of the confirmation.
If you used an app store purchase, also check your Apple or Google subscription settings for additional records.
After cancelling
Next steps
- Confirm cancellation status in the AJCloud app and keep screenshots of any confirmation message.
- Monitor bank or card statements for at least one billing cycle to ensure no further charges appear.
- If charged incorrectly, contact AJCloud support and your payment provider promptly.
Helpful links
- AJCloud FAQ
- AJCloud website (app & support)
- If you need consumer protection help in Nigeria, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC).
Address
Registered address
AJCloud Labs Inc. (directory listing) - 5 BREWSTER STREET, #2039 GLEN COVE, NY 11542.
Directory note
Company incorporation and regional details may vary; a directory entry indicates incorporation in Hong Kong in some public manuals.
For formal contact or legal enquiries, use the address above and any official contact channels listed inside the AJCloud app or website.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.