Cancel Completesave: Easy Method

What is Completesave

Service overview

Completesave (also styled Complete Savings or CompleteSave) is a subscription-based savings and rewards service marketed online. It is presented as a service that provides savings tools, offers or cashback for subscribers.

Where it operates

Completesave appears online at completesavings.com and has a separate UK landing site at completesave.co.uk. Availability and exact service terms are not clearly detailed for every country.

How to cancel Completesave

Cancel online via the website

• Go to completesavings.com and log in to your account.
• Navigate to My Account → Profile, then scroll to Subscription.
• Select "Unsubscribe" and follow the prompts to confirm cancellation.
• After finishing the web flow, look for a confirmation page; it may include a refund option.

Cancel by email or other contact methods

• Send an email to [email protected] with your name, address, email, phone number and the last 4 digits of your payment card.
• Request cancellation and ask for written confirmation of the cancellation and any refund decision.
• For UK-specific contact you can use the completesave.co.uk channels: virtual assistant "Cleo", online account login, phone 0800 389 6960 (Mon - Fri 8am - 8pm, Sat 9am - 4pm), or the site contact form.

What happens when you cancel

Access and renewal

Cancellation should stop future recurring charges from the subscription if processed successfully. Access to any subscriber benefits typically ends according to the provider’s terms.

Data and account changes

Your account and personal data may remain on their systems according to their privacy policy and terms. Request confirmation in writing when you cancel if you need data removal or retention details.

Will I get a refund?

Official refund policy

Refunds are only clearly provided via the cancellation confirmation page when you cancel through the web flow. That confirmation page may show a refund option.

Exceptions and practical experience

• If you do not use the web cancellation flow, refunds appear discretionary and are not guaranteed.
• There is no public statement of a statutory 14-day cooling-off or automatic refund right on their help pages or terms.
• Some users report receiving a full refund or partial cashback after disputes, but this is not consistently documented.

Completesave plans and pricing

Known pricing information

No official, country-specific pricing for Completesave in Nigeria was found in public sources for 2024/2025.

Pricing summary

Your consumer rights in Nigeria

General protections

Nigerian consumer protection law requires businesses to be transparent and not engage in unfair or deceptive practices. The Federal Competition and Consumer Protection Commission (FCCPC) enforces these rules.

Practical points for subscription services

• You are entitled to clear pre-contract information about recurring charges and how to cancel.
• If you believe charges were unauthorised or unclear, you can complain to your card issuer and to the FCCPC.

Customer experiences

Positive reports

Some customers have reported success in obtaining refunds or cashback after raising disputes or threatening formal action.

Negative reports

Many complaints on public review sites describe unexpected recurring charges, difficulty finding the cancellation path, and lack of transparency during checkout.

There are specific reports of hidden opt-ins at checkout and users being signed up without clear consent.

Documentation checklist

What to gather before cancelling

• Account email and username used to register.
• Billing address and phone number on the account.
• Last 4 digits of the payment card used for the subscription.
• Screenshots of the subscription page, billing statements showing charges, and any confirmation messages.

What to include in email or written requests

• Your full name, address, email and phone number.
• Clear instruction: request to cancel subscription and request confirmation of cancellation.
• Request for refund decision and any required next steps for disputes.

Common mistakes

Relying on unclear checkout cues

Users sometimes click through checkout without noticing pre-checked boxes or opt-ins that sign them up for subscriptions. Check every checkout page carefully.

Failing to keep records

Not saving confirmation messages, receipts or screenshots makes disputes harder to resolve. Always capture evidence of the offer and any billing notices.

Comparative recap

Cancellation methods compared

After cancelling

What to expect next

Wait for written confirmation of cancellation by email or a confirmation screen. Keep that confirmation for your records and future disputes.

Further steps if problems continue

• Contact your bank or card issuer to dispute unauthorised or recurring charges.
• File a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria if transparency or refunds are refused.
• Consider small claims or consumer redress options if necessary; collect all evidence first.

Address

Postal contact

Complete Savings, PO Box 5305, Lancing, BN11 9WD

Online contacts

• Website (general): completesavings.com
• Email for cancellations: [email protected]
• UK site and support: completesave.co.uk (phone 0800 389 6960)
• Nigerian consumer authority: Federal Competition and Consumer Protection Commission (FCCPC)