Serviciul de anulare #1 în Romania
Stimate Domnule sau Doamnă,
Prin prezenta vă notific decizia mea de a rezilia contractul referitor la serviciul Completesave.
Această notificare constituie o intenție fermă, clară și neechivocă de a anula contractul, cu efect la prima dată posibilă sau în conformitate cu perioada contractuală aplicabilă.
Vă rugăm să luați toate măsurile necesare pentru:
– încetarea oricărei facturări începând cu data efectivă a anulării;
– confirmarea în scris a procesării corecte a acestei solicitări;
– și, dacă este cazul, trimiterea extrasului final sau a confirmării soldului.
Această anulare vă este adresată prin e-mail certificat. Trimiterea, marcarea temporală și integritatea conținutului sunt stabilite, făcând din acesta un document probatoriu care îndeplinește cerințele de probă electronică. Prin urmare, aveți toate elementele necesare pentru a trece la procesarea regulată a acestei anulări, în conformitate cu principiile aplicabile privind notificarea scrisă și libertatea contractuală.
În conformitate cu regulile de protecție a datelor cu caracter personal, solicit de asemenea:
– ștergerea tuturor datelor mele care nu sunt necesare pentru obligațiile dvs. legale sau contabile;
– închiderea oricărui cont personal asociat;
– și confirmarea ștergerii efective a datelor conform drepturilor de confidențialitate aplicabile.
Păstrez o copie completă a acestei notificări, precum și dovada expedierii.
Cancel Completesave: Easy Method
What is Completesave
Service overview
Completesave (also styled Complete Savings or CompleteSave) is a subscription-based savings and rewards service marketed online. It is presented as a service that provides savings tools, offers or cashback for subscribers.
Where it operates
Completesave appears online at completesavings.com and has a separate UK landing site at completesave.co.uk. Availability and exact service terms are not clearly detailed for every country.
How to cancel Completesave
Cancel online via the website
- Go to completesavings.com and log in to your account.
- Navigate to My Account → Profile, then scroll to Subscription.
- Select "Unsubscribe" and follow the prompts to confirm cancellation.
- After finishing the web flow, look for a confirmation page; it may include a refund option.
Cancel by email or other contact methods
- Send an email to customerservice@completesavings.com with your name, address, email, phone number and the last 4 digits of your payment card.
- Request cancellation and ask for written confirmation of the cancellation and any refund decision.
- For UK-specific contact you can use the completesave.co.uk channels: virtual assistant "Cleo", online account login, phone 0800 389 6960 (Mon - Fri 8am - 8pm, Sat 9am - 4pm), or the site contact form.
What happens when you cancel
Access and renewal
Cancellation should stop future recurring charges from the subscription if processed successfully. Access to any subscriber benefits typically ends according to the provider’s terms.
Data and account changes
Your account and personal data may remain on their systems according to their privacy policy and terms. Request confirmation in writing when you cancel if you need data removal or retention details.
Will I get a refund?
Official refund policy
Refunds are only clearly provided via the cancellation confirmation page when you cancel through the web flow. That confirmation page may show a refund option.
Exceptions and practical experience
- If you do not use the web cancellation flow, refunds appear discretionary and are not guaranteed.
- There is no public statement of a statutory 14-day cooling-off or automatic refund right on their help pages or terms.
- Some users report receiving a full refund or partial cashback after disputes, but this is not consistently documented.
Completesave plans and pricing
Known pricing information
No official, country-specific pricing for Completesave in Nigeria was found in public sources for 2024/2025.
Pricing summary
| Plan name | Price | Notes |
|---|---|---|
| Completesave subscription | Varies | No confirmed official pricing found for Nigeria; reports of unauthorized charges exist but are unverified. |
Your consumer rights in Nigeria
General protections
Nigerian consumer protection law requires businesses to be transparent and not engage in unfair or deceptive practices. The Federal Competition and Consumer Protection Commission (FCCPC) enforces these rules.
Practical points for subscription services
- You are entitled to clear pre-contract information about recurring charges and how to cancel.
- If you believe charges were unauthorised or unclear, you can complain to your card issuer and to the FCCPC.
Customer experiences
Positive reports
Some customers have reported success in obtaining refunds or cashback after raising disputes or threatening formal action.
Negative reports
Many complaints on public review sites describe unexpected recurring charges, difficulty finding the cancellation path, and lack of transparency during checkout.
There are specific reports of hidden opt-ins at checkout and users being signed up without clear consent.
Documentation checklist
What to gather before cancelling
- Account email and username used to register.
- Billing address and phone number on the account.
- Last 4 digits of the payment card used for the subscription.
- Screenshots of the subscription page, billing statements showing charges, and any confirmation messages.
What to include in email or written requests
- Your full name, address, email and phone number.
- Clear instruction: request to cancel subscription and request confirmation of cancellation.
- Request for refund decision and any required next steps for disputes.
Common mistakes
Relying on unclear checkout cues
Users sometimes click through checkout without noticing pre-checked boxes or opt-ins that sign them up for subscriptions. Check every checkout page carefully.
Failing to keep records
Not saving confirmation messages, receipts or screenshots makes disputes harder to resolve. Always capture evidence of the offer and any billing notices.
Comparative recap
Cancellation methods compared
| Method | Ease | Refund likelihood | Notes |
|---|---|---|---|
| Web (completesavings.com) | Relatively easy if you can log in and follow the flow | Possible - confirmation page may offer refund | Recommended primary route; keep the confirmation page as proof |
| Email (customerservice@completesavings.com) | Moderate - depends on response times | Discretionary - refunds not guaranteed | Include full identifying and payment details; request written confirmation |
| Phone / Chat / UK website (completesave.co.uk) | Variable - phone hours apply; chat may be 24/7 | Discretionary - may assist with cancellation | UK phone: 0800 389 6960 (Mon - Fri 8am - 8pm, Sat 9am - 4pm); chat "Cleo" available on site |
After cancelling
What to expect next
Wait for written confirmation of cancellation by email or a confirmation screen. Keep that confirmation for your records and future disputes.
Further steps if problems continue
- Contact your bank or card issuer to dispute unauthorised or recurring charges.
- File a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria if transparency or refunds are refused.
- Consider small claims or consumer redress options if necessary; collect all evidence first.
Address
Postal contact
Complete Savings, PO Box 5305, Lancing, BN11 9WD
Online contacts
- Website (general): completesavings.com
- Email for cancellations: customerservice@completesavings.com
- UK site and support: completesave.co.uk (phone 0800 389 6960)
- Nigerian consumer authority: Federal Competition and Consumer Protection Commission (FCCPC)
Servicii similare de anulare
FAQ
Avertisment important privind limitările serviciului
În interesul transparenței și prevenirii, este esențial să reamintim limitările inerente oricărui serviciu de trimitere dematerializată, chiar și marcat temporal, urmărit și certificat. Garanțiile se referă la trimitere și dovada tehnică, dar niciodată la comportamentul, diligența sau deciziile destinatarului.
Vă rugăm să rețineți, Postclic nu poate:
- garanta că destinatarul primește, deschide sau ia cunoștință de e-mailul dvs.
- garanta că destinatarul procesează, acceptă sau execută solicitarea dvs.
- garanta acuratețea sau completitudinea conținutului scris de utilizator.
- garanta validitatea unei adrese incorecte sau învechite.
- împiedica destinatarul să conteste scopul juridic al corespondenței.