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Completesave

Cancel COMPLETESAVE

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Nigeria

Cancellation service #1 in Nigeria

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Completesave Cancel | Postclic
Completesave
Complete Savings, PO Box 5305
BN11 9WD Lancing United Kingdom
support@completesave.com
Cancellation of Completesave contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Completesave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Completesave
Complete Savings, PO Box 5305
BN11 9WD Lancing , United Kingdom
support@completesave.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Completesave: Easy Method

What is Completesave

Service overview

Completesave (also styled Complete Savings or CompleteSave) is a subscription-based savings and rewards service marketed online. It is presented as a service that provides savings tools, offers or cashback for subscribers.

Where it operates

Completesave appears online at completesavings.com and has a separate UK landing site at completesave.co.uk. Availability and exact service terms are not clearly detailed for every country.

How to cancel Completesave

Cancel online via the website

  • Go to completesavings.com and log in to your account.
  • Navigate to My Account → Profile, then scroll to Subscription.
  • Select "Unsubscribe" and follow the prompts to confirm cancellation.
  • After finishing the web flow, look for a confirmation page; it may include a refund option.

Cancel by email or other contact methods

  • Send an email to customerservice@completesavings.com with your name, address, email, phone number and the last 4 digits of your payment card.
  • Request cancellation and ask for written confirmation of the cancellation and any refund decision.
  • For UK-specific contact you can use the completesave.co.uk channels: virtual assistant "Cleo", online account login, phone 0800 389 6960 (Mon - Fri 8am - 8pm, Sat 9am - 4pm), or the site contact form.

What happens when you cancel

Access and renewal

Cancellation should stop future recurring charges from the subscription if processed successfully. Access to any subscriber benefits typically ends according to the provider’s terms.

Data and account changes

Your account and personal data may remain on their systems according to their privacy policy and terms. Request confirmation in writing when you cancel if you need data removal or retention details.

Will I get a refund?

Official refund policy

Refunds are only clearly provided via the cancellation confirmation page when you cancel through the web flow. That confirmation page may show a refund option.

Exceptions and practical experience

  • If you do not use the web cancellation flow, refunds appear discretionary and are not guaranteed.
  • There is no public statement of a statutory 14-day cooling-off or automatic refund right on their help pages or terms.
  • Some users report receiving a full refund or partial cashback after disputes, but this is not consistently documented.

Completesave plans and pricing

Known pricing information

No official, country-specific pricing for Completesave in Nigeria was found in public sources for 2024/2025.

Pricing summary

Plan name Price Notes
Completesave subscription Varies No confirmed official pricing found for Nigeria; reports of unauthorized charges exist but are unverified.

Your consumer rights in Nigeria

General protections

Nigerian consumer protection law requires businesses to be transparent and not engage in unfair or deceptive practices. The Federal Competition and Consumer Protection Commission (FCCPC) enforces these rules.

Practical points for subscription services

  • You are entitled to clear pre-contract information about recurring charges and how to cancel.
  • If you believe charges were unauthorised or unclear, you can complain to your card issuer and to the FCCPC.

Customer experiences

Positive reports

Some customers have reported success in obtaining refunds or cashback after raising disputes or threatening formal action.

Negative reports

Many complaints on public review sites describe unexpected recurring charges, difficulty finding the cancellation path, and lack of transparency during checkout.

There are specific reports of hidden opt-ins at checkout and users being signed up without clear consent.

Documentation checklist

What to gather before cancelling

  • Account email and username used to register.
  • Billing address and phone number on the account.
  • Last 4 digits of the payment card used for the subscription.
  • Screenshots of the subscription page, billing statements showing charges, and any confirmation messages.

What to include in email or written requests

  • Your full name, address, email and phone number.
  • Clear instruction: request to cancel subscription and request confirmation of cancellation.
  • Request for refund decision and any required next steps for disputes.

Common mistakes

Relying on unclear checkout cues

Users sometimes click through checkout without noticing pre-checked boxes or opt-ins that sign them up for subscriptions. Check every checkout page carefully.

Failing to keep records

Not saving confirmation messages, receipts or screenshots makes disputes harder to resolve. Always capture evidence of the offer and any billing notices.

Comparative recap

Cancellation methods compared

Method Ease Refund likelihood Notes
Web (completesavings.com) Relatively easy if you can log in and follow the flow Possible - confirmation page may offer refund Recommended primary route; keep the confirmation page as proof
Email (customerservice@completesavings.com) Moderate - depends on response times Discretionary - refunds not guaranteed Include full identifying and payment details; request written confirmation
Phone / Chat / UK website (completesave.co.uk) Variable - phone hours apply; chat may be 24/7 Discretionary - may assist with cancellation UK phone: 0800 389 6960 (Mon - Fri 8am - 8pm, Sat 9am - 4pm); chat "Cleo" available on site

After cancelling

What to expect next

Wait for written confirmation of cancellation by email or a confirmation screen. Keep that confirmation for your records and future disputes.

Further steps if problems continue

  • Contact your bank or card issuer to dispute unauthorised or recurring charges.
  • File a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria if transparency or refunds are refused.
  • Consider small claims or consumer redress options if necessary; collect all evidence first.

Address

Postal contact

Complete Savings, PO Box 5305, Lancing, BN11 9WD

Online contacts

FAQ

To cancel your Completesave subscription online, log in to your account at completesavings.com, navigate to My Account → Profile, scroll to Subscription, select 'Unsubscribe', and follow the prompts. Remember to keep a copy of the confirmation page as proof.

Refunds are not guaranteed but may be available if you cancel through the web flow, where a confirmation page may offer a refund option. If you cancel via email, refunds are discretionary.

When canceling by email, send your name, address, email, phone number, and the last 4 digits of your payment card to customerservice@completesavings.com. Request written confirmation of your cancellation.

Your account and personal data may remain on Completesave's systems according to their privacy policy. It's advisable to request confirmation in writing regarding data retention or removal when you cancel.

If you notice unauthorized charges, you should contact your card issuer to dispute the charges and consider filing a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) for further assistance.