Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Idrive service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel IDrive: Easy Method
What is IDrive
Overview
IDrive is an online backup and cloud storage service that offers file backup, sync, and cloud object storage (IDrive e2).
It provides desktop and mobile apps, paid plans and in‑app purchases, and separate management for standard backups and e2 object storage.
Products covered
The main offerings include IDrive online backup (personal/business) and IDrive e2 S3‑compatible object storage.
Cancellation and data handling differ between the standard backup service and e2 object storage; follow the right steps for the product you use.
How to cancel IDrive
Canceling a standard backup subscription (web)
- Sign in to your account at the IDrive website via a browser.
- Open Account, go to your Profile settings and find billing or subscription options.
- Click "Cancel my Auto‑renewal" to stop future renewals for the backup subscription.
Canceling general service or contacting support
- You can also cancel any time through account settings or by contacting IDrive support if you cannot cancel in the portal.
- When contacting support, provide account email, order number or transaction ID, and a clear cancellation request.
Canceling IDrive e2 (object storage)
- Sign in to the e2 control panel in a browser and open My Account.
- Choose "Cancel my account" - this action immediately removes all buckets, users and stored data.
- Confirm carefully because e2 cancellation is destructive and immediate.
What happens when you cancel
Access and renewal
If you cancel auto‑renewal for a standard backup plan, future renewals stop but you typically retain access until the current paid term ends.
For e2, choosing "Cancel my account" removes access immediately and deletes stored objects.
Data retention and deletion
For standard backup plans IDrive states files will be permanently deleted at the end of the subscription term after cancellation.
For e2 object storage cancellation immediately removes buckets, users and data with no recovery option.
Exceptions and timing
Timing differs by product and by exactly how cancellation was performed (auto‑renewal disabled vs. account cancellation).
Keep records of cancellation confirmation and timestamps to avoid disputes over charges or deletion timing.
Will I get a refund?
Standard refund policies
IDrive’s public policy: paid subscriptions cancelled within 30 days of account confirmation are eligible for a full refund.
If you upgraded from a free trial to paid, there is at least a 15‑day window to cancel with refund eligibility.
Monthly and yearly specifics
- Monthly and yearly subscriptions: refunds are only guaranteed if requested within 15 days of account creation for some plans.
- Yearly plans may receive prorated refunds in exceptional technical cases, per IDrive billing FAQ.
Practical exceptions and disputes
User reports show enforcement can vary; some customers report difficulty obtaining refunds or unexpected charges despite cancelling.
Save receipts and cancellation confirmations, and escalate through support or local consumer protection if needed.
IDrive plans and pricing
Pricing summary
The following prices are drawn from the iOS App Store listing for Nigeria; they appear as in‑app purchase (one‑time) prices.
Conversion to EUR is approximate and shown for reference.
Price table
| Plan | Price (NGN) | Price (EUR approx.) | Period / Type | Features |
|---|---|---|---|---|
| iDrive 100 GB | ₦4,900.00 | €3.27 | In‑App Purchase (one‑time?) | 100 GB mobile backup |
| iDrive 500 GB | ₦14,900.00 | €9.93 | In‑App Purchase (one‑time?) | 500 GB mobile backup |
| iDrive 1 TB | ₦24,900.00 | €16.60 | In‑App Purchase (one‑time?) | 1 TB mobile backup |
| iDrive 2 TB | ₦89,900.00 | €59.93 | In‑App Purchase (one‑time?) | 2 TB mobile backup |
| iDrive 5 TB | ₦99,900.00 | €66.60 | In‑App Purchase (one‑time?) | 5 TB mobile backup |
Your consumer rights in Nigeria
Entitlements under IDrive policies
According to IDrive’s published policies, Nigerian consumers may be eligible for a full refund if cancelling a paid subscription within 30 days of account confirmation.
Trial upgrades have at least a 15‑day cancel/refund window per IDrive’s web FAQ.
Local consumer protection
If you cannot get a refund or face unexpected charges, you may contact Nigerian consumer protection authorities for assistance.
Keep documentation: receipts, screenshots, emails and cancellation timestamps to support any complaint.
Practical enforcement note
Many user reports indicate experiences can conflict with policy (billing disputes, cancellation difficulties, data deletion).
If IDrive support does not resolve the issue, escalate to a local consumer protection body and provide full evidence.
Customer experiences
Positive feedback
Customers praise IDrive for affordable plans and generous storage capacity compared with some competitors.
Some users find the backup and restore functionality reliable when configured correctly.
Negative feedback
- Complaints include slow upload/sync speeds, UI issues and confusing website navigation.
- Recurring problems reported: billing disputes, difficulty cancelling, renewal without reminders, and data deletion complaints.
What to learn from reviews
Reviews suggest saving proof of cancellation and monitoring billing after you cancel to detect unexpected charges early.
Consider contacting support and documenting every interaction if you need refunds or dispute a charge.
Documentation checklist
What to collect before cancelling
- Account email, username and order/transaction ID for the subscription.
- Payment receipts, bank or card statements showing the charge.
- Screenshots of subscription settings, auto‑renewal option, and any cancellation screens.
When you contact support
- Save copies of chat transcripts, emails and support ticket numbers.
- Record date/time of cancellation attempts and any confirmation messages or reference numbers.
Common mistakes
Assuming cancellation is immediate
Many users assume disabling auto‑renewal ends access immediately; for standard backup plans access often continues until the paid term ends.
For e2, cancellation is immediate and irreversible - do not assume retention after cancellation.
Not saving proof
Failing to keep receipts, screenshots or cancellation confirmations makes disputes harder to resolve.
Always capture and store confirmation emails and billing statements after cancelling.
Cancelling the wrong product
Confusion between IDrive backup and IDrive e2 can lead to unexpected data loss if you cancel the wrong service.
Verify whether you are cancelling an in‑app mobile backup purchase, a web subscription, or an e2 account before confirming.
Comparative recap
At a glance
The table below summarizes key cancellation and refund differences between IDrive backup (web) and IDrive e2 object storage.
Use this to choose the correct cancellation path for your service.
Comparison table
| Feature | IDrive (web backup) | IDrive e2 (object storage) |
|---|---|---|
| How to cancel | Sign in on website → Profile/Account → "Cancel my Auto‑renewal" or contact support. | Sign in → My Account → "Cancel my account" in browser control panel. |
| Refund window | Full refund within 30 days (paid); 15 days for some monthly/yearly cases per billing FAQ. | Refunds depend on billing terms; check e2 account billing and support for specifics. |
| Data retention on cancel | Files normally deleted at the end of the subscription term after cancellation. | Cancellation immediately removes all buckets, users and data (no recovery). |
| Risk reported by users | Reports of unexpected charges and cancellation difficulties; save proof. | High risk of immediate data loss if cancelled; confirm backups elsewhere first. |
After cancelling
Immediate next steps
Keep cancellation confirmation emails and check your bank/card statement for pending or renewed charges.
If you see an unexpected charge, contact IDrive support immediately and provide your documentation.
Helpful links and support
- IDrive billing FAQ
- IDrive cloud FAQ (refunds & trials)
- IDrive e2 account management FAQ
- IDrive Terms & Conditions
Address
Company headquarters
IDrive Inc. IDrive Division, 26115 Mureau Road, Suite A, Calabasas, CA 91302.
Contact advice
When escalating a dispute, include the full postal address above in written correspondence or regulatory complaints.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.