Cancel Lingokids: Easy Method

What is Lingokids

Service overview

Lingokids is a subscription-based educational app for young children that teaches language, alphabet, counting and other early learning skills through games and activities.

The app is available on iOS (App Store), Android (Google Play) and via a web subscription, and it renews automatically unless cancelled.

Who this guide is for

This guide explains how to cancel Lingokids subscriptions in Nigeria, what to expect after cancellation, refund possibilities, and practical tips for a smooth process.

It covers cancellations through the App Store, Google Play and the Lingokids website, plus local consumer-rights notes for Nigeria.

How to cancel Lingokids

Cancel on App Store (iOS)

• Open iOS Settings on the device.
• Tap your name at the top, then choose "Subscriptions".
• Find "Lingokids" and tap "Cancel Subscription".
• Note: Uninstalling the app does NOT cancel the subscription.

Cancel on Google Play and Web

• Google Play: Cancel directly in Google Play. Follow Google Play cancellation instructions in the Help Center. Uninstalling the app does NOT cancel the subscription.
• Web (Website subscription): Sign in to the Parents Area, go to Profile > Account > Cancel my subscription, then confirm. Uninstalling the app does NOT cancel the subscription.

What happens when you cancel

Access after cancellation

After you cancel, access to Lingokids continues until the end of the current billing cycle.

This applies to App Store, Google Play and web subscriptions unless otherwise stated by the platform.

Renewal and account data

Automatic renewal stops after cancellation, so you will not be charged at the next billing date.

Your account data and progress typically remain in place; if you later resubscribe your progress should be available, but keep a copy of important receipts or account details.

Will I get a refund?

General refund policy

Refunds are granted only in exceptional cases and are evaluated case-by-case at Lingokids’ discretion.

Refund eligibility and time windows depend on the plan and the purchase channel.

Time windows and platform exceptions

• Monthly plans: possible within 7 days of the first payment (case-by-case).
• Three- or six-month plans: possible within 15 days.
• Yearly and lifetime plans: possible within 30 days.
• If you purchased through Apple (App Store), refunds must be requested via Apple; Lingokids cannot issue Apple refunds directly.

Lingokids plans and pricing

Available plans

The table below shows the typical plans and prices listed for Nigeria (converted to EUR for reference).

Prices may vary slightly by platform and currency conversion at purchase time.

Your consumer rights in Nigeria

Right-of-withdrawal (EEA rule not applicable)

The 14-day right of withdrawal that applies in the EEA, UK and Switzerland does NOT apply to Nigeria.

Therefore you cannot rely on the EEA/UK 14-day refund rule while acting as a Nigerian consumer under that specific law.

Local consumer protection

In Nigeria you should rely on general local consumer protection laws and any applicable platform (Apple/Google) policies.

Keep documentation and contact Lingokids support or the platform (Apple/Google) if you need dispute resolution under local rules.

Customer experiences

Positive feedback

• Many parents say Lingokids is fun, safe and engaging for children; parents report improvements in language, alphabet and counting skills.
• Some reviews describe the app as highly engaging and useful for early learning (Trustpilot, Sitejabber positive reviews).

Negative feedback

• Several users report poor customer service - unresponsive support and long waits for replies (Trustpilot and Sitejabber).
• Complaints include perceived high price, technical bugs, limited content for older children and quality issues with animations/voice acting.

Documentation checklist

What to prepare before contacting support

• Proof of purchase: receipt, order ID or bank card statement showing the Lingokids charge.
• Email address used for the Lingokids account and device/platform used (iOS, Android, Web).
• Screenshot of the subscription page or billing confirmation if available.

Additional items for refunds

• If asking for a refund on web or Google Play: include a screenshot of the receipt and order information in the refund form.
• If purchase was via Apple: request the refund via Apple’s report-a-problem process and keep a copy of Apple’s response.

Common mistakes

Uninstalling the app instead of cancelling

Many users assume uninstalling the app stops payments. This is incorrect; uninstalling does NOT cancel subscriptions.

Always cancel from the platform subscription settings (App Store, Google Play) or from the Lingokids Parents Area on the web.

Contacting the wrong support channel

Asking Lingokids to refund App Store purchases will usually fail because Apple handles those refunds.

Similarly, refunds for Google Play purchases may require Google Play support. Use the correct platform process to avoid delays.

Comparative recap

Quick comparison by platform

The table below summarizes cancellation steps, access after cancel and refund routing for each platform.

After cancelling

What to check right away

Keep confirmation that your subscription is cancelled and monitor your bank or card statement for future charges.

Save any reference numbers or emails from Lingokids or the platform for proof of cancellation.

Helpful links and next steps

• Apple: Report a Problem / Request a Refund (use for App Store purchases)
• Google Play Help: Cancel a subscription
• Lingokids Help Center (submit refund requests or support tickets for web/Google Play purchases)

Address

Company headquarters

Monkimun Inc., 2810 N Church St., PMB 42597, Wilmington, DE 19802-4447, USA

Notes about contacting by post

No Nigeria-specific postal address for cancellations was found; use the U.S. headquarters address or the online Help Center for faster processing.