What is ScholarshipOwl
Service overview
ScholarshipOwl is an online service that matches users with scholarships and automates parts of the application process. It offers membership plans that enable automatic scholarship applications and additional premium features.
Who uses it
The platform is used by students and applicants seeking to streamline scholarship searches and applications. There is also a ScholarshipOwl for Business offering with separate terms for enterprise customers.
How to cancel ScholarshipOwl
Cancel on the web (recommended)
- Sign in to your ScholarshipOwl account and open your profile's Membership tab.
- Click the "Cancel" button in the Membership tab to stop future renewals immediately.
- Alternatively, email [email protected] requesting cancellation; state your account email and request.
- Refer to the official cancellation guide: How do I cancel my membership?
Cancel via mobile app / third-party stores
- ScholarshipOwl does not publish specific App Store or Google Play cancellation steps.
- For iOS subscriptions, manage subscriptions in your Apple ID settings (Settings > Your name > Subscriptions).
- For Android/Google Play, cancel from Google Play Store > Payments & subscriptions > Subscriptions.
- If you bought through an app store and need support, include proof of purchase when contacting support.
What happens when you cancel
Access and remaining period
Cancelling stops future billing but does not always remove immediate access. If you cancel during a paid billing period, you typically retain access until that period ends.
Account and data
Your account, profile, and application history generally remain available unless you request deletion. You can contact support to request data removal or account closure.
Will I get a refund?
Trial-period refunds
ScholarshipOwl offers a free 7-day trial. If you cancel before the trial ends, you will not be charged.
Paid membership and refund conditions
- If you purchased a paid membership without a trial, or renewed and did not use your membership in the most recent billing cycle, ScholarshipOwl will refund that money in full.
- No refunds are issued for other scenarios, including partial use during the billing period or requests beyond the most recent cycle.
- ScholarshipOwl for Business payments are non-refundable except possibly for an unused most recent billing cycle; the first fee after a trial is non-refundable for business accounts.
See the refund policy for details: Can I get a refund?
ScholarshipOwl plans and pricing
Available plans
Pricing is listed in USD. Local currency conversion for Nigeria will depend on your payment method and current exchange rates.
Plan table
| Plan | Price | Billing period | Features |
| Monthly | $20.00 | Monthly | Standard access, automatic scholarship applications |
| Quarterly | $45.00 | Every 3 months | Same as Monthly, billed quarterly |
| Half Yearly | $60.00 | Every 6 months | Same as Monthly, billed every six months |
| VIP | $69.00 | Monthly | Includes essay editing, personal account manager, premium mobile app, webinars |
Your consumer rights in Nigeria
General protections
Nigeria has consumer protection principles that can apply to digital services, including rights to clear pre-purchase information and remedies for misleading or unfair practices.
Digital subscription specifics
- Where a service fails to deliver as advertised, consumers may have rights to refunds or redress under Nigerian consumer law.
- App-store purchases may be subject to additional rules from Apple or Google, which can affect refund and cancellation routes.
- Statutory protections can sometimes require pro-rata refunds for unused services; check local law or seek advice if a provider refuses a lawful refund.
Customer experiences
Positive feedback
Many users praise ScholarshipOwl for saving time by streamlining scholarship matches and applications.
Customer service is often described as quick, friendly, and helpful in resolving issues or processing refunds in some cases.
Negative feedback
Criticisms include difficulty finding or executing the cancellation steps, unexpected charges, and unclear pricing disclosure on mobile platforms.
Some users report denied refunds or dissatisfaction with scholarship outcomes, describing the experience as frustrating.
Documentation checklist
What to prepare before contacting support
- Account email and full name as used on ScholarshipOwl.
- Transaction details: date, amount, and payment method (receipt or bank statement will help).
- Screenshots of your Membership page, subscription status, and any billing notices.
- Evidence of non-use if requesting a refund for an unused billing cycle.
- For app-store purchases, include the App Store/Google Play receipt and subscription ID.
How to present your request
- State clearly whether you want cancellation, refund, or account deletion.
- Attach the documentation above and keep communications concise and dated.
Common mistakes
Not canceling through the correct channel
Many users try to cancel inside the mobile app but forget to cancel the subscription through the App Store or Google Play when the purchase was made there.
Always confirm where the payment was billed (ScholarshipOwl direct, Apple, or Google) and follow that provider's cancellation flow.
Missing the trial deadline or renewal timing
Users sometimes assume cancelling will refund the current cycle; ScholarshipOwl's policy generally only refunds under specific unused-cycle conditions.
Cancel before the trial ends to avoid charges and check renewal dates to prevent unexpected billing.
Comparative recap
Quick comparison
| Area | Web (ScholarshipOwl) | iOS / App Store | Android / Google Play |
| How to cancel | Cancel via Membership tab or email [email protected] | Cancel via Apple ID subscriptions (ScholarshipOwl provides no iOS-specific steps) | Cancel via Google Play subscriptions (no documented ScholarshipOwl guidance) |
| Refund policy | 7-day free trial; refunds for unused most recent billing cycle in some cases | Refunds typically managed by Apple if billed through App Store; ScholarshipOwl has limited mobile guidance | Refunds typically managed by Google Play if billed through Google; ScholarshipOwl has limited mobile guidance |
| Support route | [email protected] and Help Center articles | Apple support + ScholarshipOwl support for account questions | Google Play support + ScholarshipOwl support for account questions |
After cancelling
Follow-up actions
- Save confirmation of cancellation (screenshot or email) and any refund acknowledgements.
- Monitor your bank or card statement for refunded amounts or future charges.
Helpful links and contacts
Address
Primary correspondence address
Scholarship Services Inc.
Attn: Electronic Communications
831 N. Tatnall Street, Suite M #224
Wilmington, DE 19801
Notices and legal communications
Use the physical address above for formal notices or electronic communications per ScholarshipOwl's Terms of Use.
For most cancellation or support matters, email [email protected] first for the fastest response.