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Skillshare

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Nigeria

Cancellation service #1 in Nigeria

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Subscription on Skillshare | Postclic
Skillshare
215 Park Avenue South, 11th Floor
10003 New York United States
help@skillshare.com
Cancellation of Skillshare contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Skillshare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Skillshare
215 Park Avenue South, 11th Floor
10003 New York , United States
help@skillshare.com
REF/2025GRHS4

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Cancel Skillshare: Easy Method

What is Skillshare

Overview

Skillshare is an online learning platform focused on creative and practical skills like design, illustration, photography, and business. It offers on-demand video classes and community features for learners and creators.

How people use it

Users join via a free trial or paid subscription to access premium classes, offline viewing, and transcripts. Teachers publish classes and earn revenue through Skillshare's creator programs and royalties.

How to cancel Skillshare

If you subscribed through the App Store (iOS)

  • Open the App Store on your iPhone or iPad, tap your profile, then Subscriptions.
  • Find Skillshare and tap Cancel Subscription. Skillshare cannot cancel App Store subscriptions for you.
  • For refunds on App Store charges, request a refund through Apple's process; Skillshare cannot process in-app store refunds. Skillshare refund policy

If you subscribed through Google Play (Android)

  • Open the Google Play Store, tap your profile, then Payments & subscriptions → Subscriptions.
  • Select Skillshare and tap Cancel subscription. Skillshare cannot cancel Google Play subscriptions for you.
  • For refunds on Google Play charges, use Google's refund system; Skillshare cannot process those refunds. Skillshare refund policy

If you subscribed via the Skillshare website (web)

  • Sign in at Skillshare.com and go to Account → Membership & Payments.
  • Click "Cancel membership" to stop future billings; you will keep access through the paid period. How to cancel (Skillshare)
  • If you used PayPal or credit card on the web, manage or cancel from the account settings as above.

What happens when you cancel

Access after cancellation

When you cancel a paid Skillshare membership, future billing stops immediately. You retain access to premium content for the remainder of your current paid period.

Account and data

Your account and learning history remain associated with your profile unless you delete the account separately. Cancelling does not necessarily remove your personal data; review Skillshare's privacy settings for deletion steps.

Will I get a refund?

General refund policy

Skillshare's standard policy does not refund renewal charges. Refunds are limited and follow specific windows and conditions described by Skillshare.

Common exceptions and windows

  • Free trial charge: If you signed up with a 7‑day free trial, you may request a refund if you contact Skillshare within 48 hours of the membership charge. Refund policies
  • Longer trials: Memberships that begin after 14‑day (or longer) trial periods are not eligible for refunds under Skillshare’s stated rules.
  • SEPA payments: For SEPA direct debit, you may request a refund within up to 8 weeks of the initial payment, subject to conditions.
  • App store purchases: Refunds for App Store or Google Play purchases must be handled through those stores; Skillshare cannot process in-app store refunds.

Skillshare plans and pricing

Available plans

Plan Price Period Features
Monthly Premium Membership €3.22 Monthly Unlimited access to premium classes, including offline viewing, transcripts, etc.
Annual Premium Membership €21.06 Annual Same as monthly plan, billed yearly.

Pricing notes

Prices above are listed from the Apple App Store in Nigeria (latest listing as of late 2024) and shown in euros per the verified data.

Your consumer rights in Nigeria

Cooling-off and refunds

Nigerian consumer protection law does not provide an automatic 14‑day cooling‑off right like some EU/UK rules. Skillshare is not legally required in Nigeria to extend such a period unless it chooses to do so.

What this means for Skillshare users in Nigeria

  • Refunds in Nigeria follow Skillshare's published windows (for example, 48 hours for a 7‑day trial charge) rather than a statutory 14‑day right.
  • If you purchased via App Store or Google Play, you must use Apple or Google's refund systems; Skillshare cannot directly refund those purchases.

Customer experiences

Positive feedback

Many users praise Skillshare for its straightforward course layout, affordable access, and practical creative classes taught by professionals.

Reviewers often note that classes are easy to follow and the community support is helpful for motivation and feedback. Trustpilot examples

Negative feedback

Common complaints include unexpected charges after free trials or renewals and limited refund flexibility, which can feel like 'subscription traps' to some users.

Some teachers report inconsistent pay and occasional account issues; others say the number of courses makes discovery difficult. Sitejabber examples

Documentation checklist

What to collect before contacting support

  • Your Skillshare account email and username.
  • Payment proof: bank statement, PayPal receipt, or App Store/Google Play order receipt showing charge date and amount.
  • Subscription source: note whether you subscribed via App Store, Google Play, or Skillshare web.
  • Date and time of the charge and any relevant trial start/end dates.

Optional but helpful items

  • Screenshots of billing entries, cancellation attempts, or error messages.
  • Any previous support ticket numbers or email correspondence with Skillshare.

Common mistakes

Canceling in the wrong place

Many users who subscribed on iOS or Android try to cancel from Skillshare's website; this does not stop App Store or Google Play renewals.

Always check the original subscription source and cancel there to stop future charges.

Missing refund windows

Assuming you can get a refund after the trial charge window (48 hours for a 7‑day trial) is a frequent error.

Also, users often expect refunds for automatic renewals even when Skillshare's policy excludes renewal refunds - confirm timelines before contacting support.

Comparative recap

Quick comparison

Subscription method Where to cancel Refund eligibility Access after cancel
App Store (iOS) Apple App Store subscriptions (iPhone/iPad) Request via Apple; Skillshare cannot refund App Store charges Access usually remains until the end of the paid period
Google Play (Android) Google Play subscriptions Request via Google; Skillshare cannot refund Google Play charges Access usually remains until the end of the paid period
Web (Credit card / PayPal) Skillshare account → Membership & Payments → Cancel membership Refunds limited; 48‑hour window after a 7‑day trial charge; no refunds for renewals Access remains through current paid period after cancellation

Takeaway

Where you subscribed determines cancellation and refund routes. Check Skillshare's help pages and the app store policies for the fastest resolution.

After cancelling

Immediate next steps

  • Save receipts and take screenshots of your cancellation confirmation for records.
  • Verify your next billing date to ensure charges stop; check bank or app store receipts after cancellation.

Helpful links and contacts

Address

Mailing address

Skillshare, Inc.

Attn: Platform Operations Department

Legal correspondence

215 Park Avenue South, 11th Floor

New York, NY 10003

Similar cancellation services

FAQ

To cancel your Skillshare subscription via the website, sign in at Skillshare.com, go to Account → Membership & Payments, and click 'Cancel membership'. Keep proof of your cancellation.

Skillshare's policy states that refunds are limited. If you cancel within 48 hours of a 7-day free trial charge, you may request a refund. Use registered mail or email to keep proof.

If you subscribed through the App Store, you must cancel via the App Store by tapping your profile, then Subscriptions, and selecting Skillshare. Skillshare cannot process refunds for App Store charges, so check your contract for details.

After canceling your Skillshare subscription, you will retain access to premium content for the remainder of your current paid period. Ensure you keep proof of your cancellation.

Skillshare's general refund policy does not allow refunds for renewals, but you can request a refund within 48 hours of the initial charge if you signed up for a free trial. Always check your contract for specific conditions.