Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Dipsea service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Dipsea: Easy Method
What is Dipsea
Overview
Dipsea is a subscription audio app that provides short, voice‑acted stories focused on intimacy, wellness, and sleep. Content is produced with emphasis on women‑centered and inclusive themes.
How users subscribe
Subscriptions are managed either directly through Dipsea's website/web app or via app stores (Apple App Store for iOS and Google Play for Android).
How to cancel Dipsea
Cancel via Dipsea website or web app
- Go to app.dipseastories.com.
- Open Account → Manage Subscription → Cancel Subscription.
- Access to premium content remains until the end of the paid period.
- Note: deleting the app does not cancel the subscription.
Cancel via Google Play (Android)
- Open the Google Play Store app on your device.
- Tap Profile → Payments & Subscriptions → Subscriptions → Dipsea → Cancel Subscription.
- Google processes cancellations for Play purchases; contact Google for billing or refund issues.
Cancel via Apple App Store (iOS)
- On iOS go to Settings → [Your Name] → Subscriptions → Dipsea → Cancel Subscription.
- Apple handles subscription and refund processes for App Store purchases.
Free trial cancellation
- If you are on a free trial, cancel at least 24 hours before the trial ends to avoid automatic charge.
- Follow the cancel steps for the platform where the trial was activated.
What happens when you cancel
Access after cancellation
When you cancel, you retain access to paid content until the end of the current billing period. There is no immediate loss of access on the active subscription.
Renewal and billing
After cancellation the subscription will not renew at the next billing date. No further subscription charges should occur after the current period ends.
Account and data
Cancelling a subscription does not necessarily delete your account or personal data. Check Dipsea's privacy policy or account settings if you want data removal.
Will I get a refund?
Dipsea website purchase refunds
Refunds are allowed within 30 days for annual subscriptions purchased on Dipsea's website.
Refunds for monthly subscriptions purchased on Dipsea's website are allowed within 14 days.
App store purchase refunds
- Apple App Store purchases: request refunds directly from Apple using their support/refund process.
- Google Play purchases: use Google Play's "Request a refund" or "Report a problem" from your purchase history; decisions may be immediate or take up to four business days.
Exceptions and Dipsea policy
- Dipsea's Payment Terms state fees are generally non‑refundable and there are no prorated refunds for partial use.
- Cancellation alone does not guarantee a refund; regional consumer protection rules may override contract terms in some cases.
Dipsea plans and pricing
Listed plans
| Plan | Price (USD) |
|---|---|
| Monthly | USD 12.99 / month |
| Annual | USD 69.99 / year |
Notes on pricing
These prices are listed in USD. Local pricing, taxes, or currency conversion applied by app stores may alter final charges in Nigeria.
No official Euro prices for Nigeria are available; use the USD figures as a reference and check your store for local rates.
Your consumer rights in Nigeria
General protections
Cancellation at any time is permitted under Dipsea's terms, but this does not automatically entitle you to a refund.
Consumer protections under local law may provide additional rights beyond the app's stated policies.
Relevant Nigerian law and remedies
- The Federal Competition and Consumer Protection Act (FCCPA) protects against unfair contract terms and deceptive practices.
- Clauses that fully exclude refunds may be challengeable if considered unfair or unconscionable under Nigerian law.
Escalation and complaint options
- For App Store or Google Play purchases, pursue refunds via Apple or Google first as they control billing for those transactions.
- If you believe Dipsea breached fair trading standards (e.g., difficulty cancelling or undisclosed charges), you can lodge a complaint with the Council for the Protection of Consumer Rights or relevant Nigerian consumer authorities.
Customer experiences
Positive feedback
- Users praise Dipsea for strong content variety, high production value, immersive storytelling, and inclusive themes.
- Many highlight excellent voice acting and useful sleep and sexual wellness audio tracks.
Negative feedback
- Common complaints include app bugs, playback and navigation issues, and slow performance.
- There are recurring reports of difficulties cancelling subscriptions, charged despite cancellation attempts, delayed or no refunds, and mixed customer support experiences.
Documentation checklist
What to prepare before contacting support
- Account email or username used for the Dipsea account.
- Purchase receipt or transaction ID from Dipsea, Apple, or Google Play.
- Platform used for purchase (Website, Apple App Store, Google Play).
- Screenshots showing subscription status, confirmation of cancellation attempts, and billing dates.
Additional evidence for disputes
- Dates and times of contact attempts with Dipsea or app store support.
- Bank or card statements showing charges (masked numbers are acceptable).
- Any support ticket or email reference numbers from Dipsea, Apple, or Google.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the Dipsea app cancels the subscription. It does not - subscriptions must be cancelled via the website or the app store.
Waiting too long to cancel a free trial
Free trials must be cancelled at least 24 hours before the trial ends to avoid being charged. Waiting until the day of expiry can result in an automatic charge.
Contacting the wrong party for refunds
Requests for refunds for App Store or Google Play purchases must go through Apple or Google, respectively. Contacting Dipsea alone will not resolve store‑handled billing.
Not keeping proof
Failing to keep receipts, screenshots, or timestamps makes it harder to contest unauthorized charges or failed cancellations.
Comparative recap
Quick comparison
| Method | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| Dipsea website / web app | app.dipseastories.com → Account → Manage Subscription → Cancel Subscription | Request via Dipsea Refund System (website purchases); eligibility: 30 days annual / 14 days monthly | Access remains until end of paid period |
| Google Play (Android) | Play Store → Profile → Payments & Subscriptions → Subscriptions → Dipsea → Cancel | Request refund via Google Play "Request a refund" or "Report a problem" | Access remains until end of paid period (per Google Play) |
| Apple App Store (iOS) | Settings → [Your Name] → Subscriptions → Dipsea → Cancel | Request refunds directly from Apple via Apple Support | Access remains until end of paid period (per Apple) |
Takeaway
Cancel on the same platform where you purchased to stop renewals; seek refunds through the platform that processed the payment.
After cancelling
What to monitor
- Check your account subscription status and last billing date to confirm cancellation.
- Monitor your bank or card statement for any unexpected charges after cancellation.
Helpful links
- How do I cancel my subscription? (Dipsea support)
- How do I cancel my free trial? (Dipsea support)
- Does Dipsea offer refunds? (Dipsea support)
- Dipsea Payment Terms
- Google Play refunds & returns
- Request a refund from Apple
Address
Official mailing address
Dipsea's publicly listed postal address (San Francisco):
2021 Fillmore Street PMB 47, San Francisco, CA 94115
Notes about using postal mail
Dipsea does not provide a local Nigerian postal address for cancellation requests. Postal contact may be slow and is not required for standard subscription cancellation via website or app stores.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.