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Cancellation service #1 in Nigeria
Passionflix is a subscription streaming service focused on romance films and original series based on romance novels.
It offers on-demand video via web browsers, mobile apps, and streaming devices with monthly auto-renewing subscriptions.
Users can subscribe directly on the Passionflix website or through third-party stores (Apple App Store, Google Play, Amazon, Roku).
Billing and cancellation processes vary depending on where the subscription was purchased.
After cancelling, you typically retain access to Passionflix content until the end of your current paid billing period.
Access does not usually end immediately unless specified by the provider or third-party store.
Subscriptions auto-renew every 30 days unless cancelled. For website purchases, cancel at least 2 days before the next billing date.
Turning off auto-renewal via the purchase channel prevents future charges but does not always generate a refund for the remaining period.
The Passionflix Terms of Service state that they do not offer refunds for subscriptions, except at Passionflix's sole discretion.
Official terms: Passionflix Terms of Service.
Passionflix pricing depends on purchase channel and billing currency.
Exact plan prices are not provided here; consult Passionflix or the app store you used to subscribe.
| Plan | Price | Billing period | Notes |
|---|---|---|---|
| Website subscription | Varies | Monthly (auto-renews) | Billed in USD on the Passionflix site |
| iOS (Apple App Store) | Varies | Monthly (auto-renews) | Billed via Apple in local currency (Naira for Nigeria purchases) |
| Android (Google Play) | Varies | Monthly (auto-renews) | Billed via Google Play in local currency |
| Amazon Fire TV / Roku | Varies | Monthly (auto-renews) | Managed through device platform subscriptions |
Nigeria's Federal Competition and Consumer Protection Act 2018 provides rights to fair treatment and clear terms for consumers.
The law supports transparency and remedies where services are defective or misleading.
Some users report canceling free trials early or finding original productions uneven in quality.
Online discussions include complaints that certain titles are "hit or miss" and not always worth the subscription.
Other users appreciate niche romance content and adaptations of popular romance novels not widely available elsewhere.
Experience often depends on individual taste in romance films and series.
Many users try to cancel on the Passionflix website when they actually subscribed through Apple, Google, Amazon, or Roku.
If you subscribed via a third-party store, cancellation must be done through that store to stop billing.
Another common error is cancelling after the automatic renewal date; this results in another charge for the next period.
For web purchases, cancel at least 2 days before the next billing date; for app stores, cancel before the next billing date shown in the store.
The table below summarizes how to cancel by channel and the typical refund outcome.
| Purchase channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Website (Passionflix) | You → My Plan → Cancel Offer (web browser) | Unlikely (no refunds per Terms) | Cancel ≥2 days before billing to avoid next charge; billed in USD |
| Google Play (Android) | Google Play → Subscriptions → Passionflix → Cancel | Unlikely (subject to store/provider rules) | Billed by Google Play in local currency |
| Apple (iOS) | Settings → Apple ID → Subscriptions → Passionflix → Cancel | Unlikely (subject to Apple/App Store rules) | Billed by Apple in local currency |
| Amazon Fire TV | Manage subscriptions at amazon.com/appstoresubscriptions → turn off auto-renew | Unlikely (subject to Amazon rules) | Managed and billed via Amazon |
| Roku | Sign into Roku account → Subscriptions → turn off auto-renew for Passionflix | Unlikely (subject to Roku rules) | Managed and billed via Roku |
The Passionflix Terms of Service list a U.S. address for written notices and legal correspondence.
Passionflix, Inc., 405 Carlton Rd., Palmetto, GA 30268, Attn: Legal.
No Nigeria-specific postal address for cancellation was found; use the address above for written notices per the Terms of Service.
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Written by Kemi Yakubu
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.