Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fancentro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fancentro: Easy Method
What is Fancentro
Overview
Fancentro is a subscription-based platform where creators sell private content, subscriptions, and paywalled posts directly to fans.
The service is used worldwide and typically bills in US dollars; creator-set pricing determines subscription and content fees.
How it relates to users in Nigeria
Nigerian users access the same platform and terms as other regions; Fancentro does not publish Nigeria-specific cancellation or refund rules.
Subscriptions, cancellations, and refund rules are governed by Fancentro's Terms of Service unless a local mandatory law overrides them.
How to cancel Fancentro
Cancel on the Fancentro website
- Log in at fancentro.com.
- Go to "My Purchases" or click your profile avatar → Subscriptions.
- Expand the subscription, click the three‑dot menu and choose "Cancel subscription."
- Access continues until the end of the paid period after cancellation.
Cancel via CentroBill (payment processor)
- Visit centrohelp.com and log in to your CentroBill account.
- Open the Subscriptions tab, click the gear icon next to the subscription, then select "Cancel membership."
- Follow on-screen prompts and keep confirmation screenshots or emails for your records.
Other cancellation routes
- Written notice is permitted: you may notify Fancentro electronically or by conventional mail as per the Terms of Service.
- If you use in-app billing (App Store or Google Play), follow those stores' subscription cancellation procedures - Fancentro's Help Center does not list specific app-store steps.
What happens when you cancel
Access after cancellation
When you cancel, you retain access to the subscription content until the end of the already paid billing period.
No immediate loss of access occurs at the moment of cancellation unless otherwise stated by the platform.
Renewal and billing
Automatic renewals stop after the current period ends once cancellation is completed through the correct channel.
If billing continues after cancellation, collect evidence (screenshots, transaction IDs) and contact support or CentroBill.
Account deletion vs subscription cancellation
Deleting your Fancentro account does not automatically cancel active subscriptions.
Cancel subscriptions separately before deleting an account to avoid continued billing.
Will I get a refund?
Standard refund policy
Fancentro's Terms state payments are non-refundable and there are no refunds or credits for partially used subscription periods.
This is the default rule; plan your cancellations accordingly to avoid unexpected charges.
Exceptions and discretionary refunds
- Refunds may be issued at Fancentro's sole discretion in exceptional cases (technical errors, removed content, etc.).
- Refunds are typically credited to account balance or refunded to the original payment method, not handed out in cash.
- Credit card refund requests must be made within 120 days of the transaction; other methods (gift cards, cryptocurrency) within 90 days and only if technically feasible.
Statutory cooling-off in Nigeria
Fancentro does not mention a 14-day cooling-off period or mandatory refund rights specific to Nigeria in its terms.
If you believe local consumer law grants a right to cancel or refund, you may wish to consult local legal advice to confirm applicability.
Fancentro plans and pricing
Pricing overview
Creators set prices, so costs vary by creator and content type.
Pricing typically uses USD; users in Nigeria will be charged according to the creator's set price and their payment processor's conversion rates.
Common price ranges
| Plan / Type | Typical price (USD) | Notes |
|---|---|---|
| Monthly subscription | $0.99 - $99.99+ | Creator-defined; most fall within this range. |
| Pay-per-view / one-off content | $0.99 - $49.99 | Often lower-priced for single posts or videos. |
| Tips / micro-payments | $0.99 - $4.99 | Small, one-time contributions to creators. |
Your consumer rights in Nigeria
General legal context
Nigerian consumer protection laws may provide rights related to digital purchases and unfair contract terms.
However, online platform terms that state "payments are non-refundable" can limit refunds unless local mandatory law overrides that clause.
What to do if you have a dispute
- Collect evidence: receipts, screenshots, transaction IDs, and correspondence.
- Contact Fancentro support and CentroBill first, keeping records of all attempts to resolve the issue.
When to seek local help
If Fancentro refuses a refund you believe is due under Nigerian law, consider local consumer protection authorities or legal advice.
Local regulators or a lawyer can advise whether a clause in Fancentro's terms is enforceable under Nigerian statutes.
Customer experiences
Positive feedback summary
No noteworthy positive reviewer feedback specific to Nigerian users was found in the available sources.
Some global users still value direct creator support and exclusive content when services work as expected.
Negative feedback summary
- Reports of subscriptions continuing to bill after cancellation and cancellation failures.
- Creators and fans report missing content, withheld payouts, and poor or slow customer support.
- Technical problems after updates: lost content, login/verification issues, and account problems.
How to interpret reviews
User reviews highlight risks around platform changes and support responsiveness rather than universal failures.
Document any issues quickly and keep records to make dispute resolution easier.
Documentation checklist
Essential items to collect
- Account email/username associated with the subscription.
- Transaction ID, payment method, date and amount of charge.
- Screenshots of subscription page, cancellation attempts, and billing statements.
Support contact and escalation
- Links to help articles: How to cancel a subscription.
- If CentroBill handled the charge, include CentroBill account details and any CentroBill confirmations.
Common mistakes
Assuming account deletion cancels billing
Many users delete their Fancentro account but forget to cancel subscriptions first.
Deleting the account does not automatically stop recurring payments; cancel subscriptions separately.
Not using the right cancellation channel
Cancelling via the wrong place (e.g., profile but not CentroBill) can leave the payment active.
Use the Fancentro subscription menu or CentroBill subscription controls to ensure cancellation.
Missing documentation when disputing charges
Users sometimes fail to save transaction IDs, emails, or screenshots and then cannot prove billing errors.
Always keep a copy of confirmation screens and billing statements when you cancel or dispute a charge.
Comparative recap
Quick comparison overview
| Method | How to do it | Access after cancel | Refund likelihood |
|---|---|---|---|
| Fancentro website | Profile → Subscriptions → three‑dot menu → Cancel subscription | Access remains until period end | Unlikely; refunds discretionary |
| CentroBill (payment processor) | Log in at centrohelp.com → Subscriptions → gear icon → Cancel membership | Access remains until period end | Unlikely; disputes handled with documentation |
| App Store / Google Play | Cancel via the respective app store subscription settings (not detailed by Fancentro) | Typically access until end of paid period | Depends on store policies; Fancentro terms still apply |
After cancelling
What to check immediately
- Confirm you received an on-screen or email cancellation confirmation and save it.
- Monitor your bank/card statements for any unexpected charges after cancellation.
Useful links and support
- Fancentro Terms: Terms of Service
- How to cancel article: Support: cancel subscription
- CentroBill help (billing management): centrohelp.com
Address
Mailing address for written notices
CentroBill Ltd
253 Main Street; #222, Matawan NJ 07747
How to send written cancellation
You may send a written notice to the mailing address above if you prefer conventional mail.
Include your account details, subscription info, and a clear request to cancel when sending written notices.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.