Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gagaoolala service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Gagaoolala: Easy Method
What is GagaOOLala
Service overview
GagaOOLala is a streaming service focused on LGBT and Boys' Love (BL) titles, offering on-demand video via web and mobile apps.
The service is accessible globally where available and offers subscription plans to unlock VIP content and ad-free viewing.
Focus and availability
GagaOOLala curates niche content not widely available on mainstream platforms, with subtitles for multiple languages when provided.
Availability and pricing can vary by country and platform (web, iOS, Android, in-app purchases).
How to cancel GagaOOLala
Cancel via web (credit card / PayPal)
- Log in on the GagaOOLala website and go to your Member Area (Account page).
- Select "Cancel Subscription" to stop auto-renewal for web purchases.
- For more information see the official FAQ: GagaOOLala FAQ.
Cancel via Google Play (Android) and Apple App Store (iOS)
- Google Play (Android): Open Google Play Store → Menu → Subscriptions → Select GagaOOLala → Tap "Cancel Subscription".
- Apple App Store (iOS): On your device go to Settings → Apple ID → Subscriptions → Select GagaOOLala → Cancel.
- Important: Must cancel at least 72 hours before the next billing date to avoid being charged for the next period.
What happens when you cancel
Access after cancellation
When you cancel, your access to VIP content typically continues until the end of the current paid billing period.
You retain any rights to view content included in that paid period until it expires.
Renewal and account status
Auto-renewal is stopped when cancellation is completed through the correct platform.
Your account and basic profile information usually remain active unless you request account deletion.
Will I get a refund?
Standard refund policy
GagaOOLala states that payments are prepaid and non-refundable for the active subscription period.
No refunds are issued once payment is made for the current subscription period; service continues until the period ends.
Exceptions and next steps
- Occasional exceptions may be handled by customer service (e.g., duplicate charges or billing errors); contact support with evidence.
- Cancelling during a billing cycle does not trigger a refund; you must cancel at least 72 hours before next billing to avoid a new charge.
- If you believe an error occurred, gather documentation and contact GagaOOLala support or your payment provider. More on plans and policy: GagaOOLala Plans.
GagaOOLala plans and pricing
Available plan (example)
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (in-app, Nigeria) | €1.35 - €1.40 | Monthly | Full VIP access via iOS App Store in Nigeria (in-app purchase) |
Pricing notes
The listed in-app monthly price is based on reported local amounts and mid-market exchange estimates.
The actual charge may vary slightly depending on the payment processor and current exchange rates.
Your consumer rights in Nigeria
GagaOOLala policy vs. rights
GagaOOLala's published terms require cancellation before the next billing and state payments are non-refundable for the active period.
There is no reference in their policy to a 14-day automatic refund right for consumers.
Nigeria-specific guidance
Nigerian consumer protection frameworks may offer general e-commerce protections, but digital subscription refunds are typically governed by the service's stated policy.
If you believe local law grants additional rights, consider seeking advice from a consumer protection agency, your bank, or a lawyer for formal dispute options.
Customer experiences
Positive feedback
- Users often praise the niche LGBT/BL library and some instances of helpful customer service.
- Some report quick support responses and access to content not found elsewhere.
Negative feedback
- Complaints include payment/subscription recognition issues where charges occurred but accounts were not upgraded.
- Technical problems reported: app crashes, streaming interruptions, subtitle glitches, forced re-logins, and reports of continued billing after cancelation.
Documentation checklist
What to collect
- Subscription receipt or order confirmation email showing date and amount.
- Screenshots of subscription status, billing entries, and any error messages in the app or store.
- Bank or card statement showing the charge related to GagaOOLala.
Where to use it
- Send documentation to GagaOOLala support when requesting help or a review of charges.
- If needed, provide the same evidence to your payment provider when disputing a charge.
Common mistakes
Timing errors
Many users assume cancelling on or just before the renewal date prevents the charge; GagaOOLala requires cancellation at least 72 hours before the next billing.
Missing that window can result in an additional charged period that is non-refundable under the service policy.
Platform and procedure errors
Another frequent mistake is cancelling on the wrong platform (for example cancelling in the app but the subscription was billed through Google Play or Apple).
Always cancel through the store that processed the payment (web account, Google Play, or Apple App Store) and keep confirmation screenshots.
Comparative recap
Quick comparison
| Method | Where to cancel | Refund | Key action |
|---|---|---|---|
| Web (Credit Card / PayPal) | GagaOOLala Member Area (Account page) | No refund for current period | Log in and select "Cancel Subscription" |
| Google Play (Android) | Google Play Store → Subscriptions → GagaOOLala | No refund for current period | Cancel at least 72 hours before renewal |
| Apple App Store (iOS) | iOS Settings → Apple ID → Subscriptions → GagaOOLala | No refund for current period | Cancel at least 72 hours before renewal |
Key reminders
- Always confirm where the subscription was billed before cancelling.
- Save confirmation screenshots and receipts for any disputes.
After cancelling
Follow-up actions
- Check your account or app subscription page for a cancellation confirmation or status change.
- Monitor your bank or card statement to ensure no further charges occur after the current period ends.
Helpful links
- GagaOOLala FAQ: https://www.gagaoolala.com/en/faq
- GagaOOLala Plans and Pricing: https://www.gagaoolala.com/en/plans
- Information on disputing charges: https://www.joinchargeback.com/merchants/dispute-gagaoolala
Address
Mailing address
For customer service correspondence (no Nigeria-specific office available), use the address on GagaOOLala’s terms of service:
8F, #164, Sec.2, Dunhua S. Rd., Taipei City 106, Taiwan
Customer service note
When writing, include your account email, subscription ID, dates of charges, and copies of receipts or screenshots.
Also consider contacting your payment provider if you cannot resolve a billing error through support.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.