Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Picarto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Picarto: Easy Method
What is Picarto
Overview
Picarto is a live-streaming platform focused on artists, illustrators and creative communities.
It offers subscriber features such as emotes, badges and subscriber chat that channels can enable.
Main features
Paid subscriptions unlock channel-specific perks and are processed through Picarto's payment arrangements.
Picarto uses PayPal (3Logic Systems GmbH) for recurring subscriber billing rather than in‑app billing on mobile stores.
How to cancel Picarto
Web - cancel via PayPal
- Log into your PayPal account on the web.
- Go to Settings → Payments → Manage pre‑approved payments.
- Select "3Logic Systems GmbH" from your pre‑approved payments list.
- Click "Cancel Subscription" to stop automatic renewals.
- Keep a screenshot or copy of the cancellation confirmation for your records.
App Store / Google Play and other cases
- Picarto states cancellations must be made via PayPal; App Store and Google Play cancellation is not supported.
- Some users report they could not unsubscribe through the platform and used their bank or PayPal dispute tools as a workaround.
- If you cannot cancel via PayPal, contact your payment provider for next steps and document all attempts.
What happens when you cancel
Access after cancellation
When you cancel, active subscription benefits typically continue until the end of the paid period.
After the period ends, subscriber emotes, badges and subscriber chat access are removed by the channel settings.
Billing and account data
Cancelling stops automatic renewal with PayPal; it does not automatically trigger a refund unless otherwise agreed.
Picarto's publicly available pages do not clearly state data‑retention timelines; keep copies of important account records.
Will I get a refund?
Official policy
No formal refund policy is published on Picarto's cancellation help page; refunds are not specified.
Picarto’s Help Center describes cancellation via PayPal but does not provide a clear, site‑level refunds procedure.
Practical exceptions and steps
- Reported user experiences indicate refunds can be difficult to obtain from Picarto directly.
- If you believe you were charged in error, open a dispute through PayPal or your bank and provide documentation.
- Keep copies of transaction IDs, screenshots and messages when seeking a refund or dispute resolution.
Picarto plans and pricing
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑month | €4.45 | Monthly | Subscriber emotes, badge, subscriber chat as set by channel |
| 3‑months | €13.33 | 3‑Monthly | Same benefits as above over 3‑month duration |
| 6‑months | €26.65 | 6‑Monthly | Same benefits as above over 6‑month duration |
| 12‑months | €53.30 | Yearly | Same benefits as above over 12‑month duration |
Pricing notes
Picarto pricing is set in EUR and is standardized globally; your bank or PayPal converts to NGN at their exchange rate.
Actual NGN charged will vary with exchange rates and any local taxes or fees applied by your payment provider.
Your consumer rights in Nigeria
Relevant law
Nigerian consumers are covered by local consumer protection regimes such as the Federal Competition and Consumer Protection Act.
That law and related regulations may provide remedies for unfair commercial practices and deceptive billing.
Practical options for Nigerian users
- Use PayPal dispute mechanisms for billing problems when PayPal was used for payment.
- Contact your bank or card issuer to request a charge dispute or block recurring payments if cancellation fails.
- Consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance on consumer complaints.
Customer experiences
Negative reports
Community reports describe difficulties cancelling subscriptions and limited visibility around refunds.
Some users reported needing to contact their bank or open disputes to stop charges or reclaim funds.
Absence of Nigeria‑specific positive reviews
No Nigeria‑specific positive reviews were identified in the available data supplied for this guide.
General user feedback focuses on billing process opacity and practical hurdles rather than local service quality.
Documentation checklist
What to gather
- PayPal transaction IDs and dates for the subscription payments.
- Screenshots of subscription status, pre‑approved payments page, and any cancellation confirmations.
- Email address associated with your Picarto account and the channel you subscribed to.
- Bank or card statements showing the recurring charges.
How to format and use documents
- Keep PDFs or clear screenshots with visible dates and transaction IDs.
- When contacting PayPal, your bank, Picarto support or a consumer agency, attach these files to support your claim.
Common mistakes
Mistake: assuming mobile app cancellation works
Users often assume mobile purchases can be cancelled via App Store or Google Play.
Picarto requires cancellation via PayPal, so cancelling in a store app may not stop Picarto billing.
Mistake: not keeping proof of cancellation or charge
Failing to save evidence such as screenshots or transaction IDs makes disputes harder to win.
Always capture the pre‑approved payments screen and any confirmation messages when you cancel.
Comparative recap
Quick comparison table
| Aspect | Picarto (Web/PayPal) | App Store / Google Play | Refunds |
|---|---|---|---|
| Cancellation method | Cancel via PayPal pre‑approved payments | Not supported by Picarto for subscription cancellation | Not specified on Picarto site |
| Ease of cancellation | Straightforward if you have PayPal access | Users report inability to cancel via platform app stores | Often requires PayPal dispute or bank action |
| Recommended action | Cancel in PayPal; keep records | If charged, contact bank/PayPal and provide documentation | Open PayPal dispute or contact your bank for chargeback |
Takeaway
For users in Nigeria the most reliable route to stop Picarto subscriptions is cancellation inside PayPal.
If cancellation fails or you need a refund, escalate via PayPal dispute channels or your bank and keep full documentation.
After cancelling
Useful links
- Picarto Help Center - How to cancel subscriptions
- PayPal - Help & Resolution Center
- Federal Competition and Consumer Protection Commission (FCCPC)
- Reported user account referencing cancellation issues
Next steps after cancellation
Verify the subscription status in PayPal and save confirmation screenshots for at least 6 - 12 months.
If charges continue, open a PayPal dispute and contact your bank to request a stop to recurring payments or a chargeback.
Address
Corporate address
3Logic Systems GmbH
Bürgermeister‑Mahr‑Str. 20, Obertshausen, Hesse 63179, Germany
Contact tips
Picarto support contact details are not Nigeria‑specific; use PayPal and your bank for billing disputes first.
When contacting Picarto or regulators, reference transaction IDs, dates and include your documented evidence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.