Cancel REELSHORT online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Reelshort service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Reelshort: Easy Method
What is ReelShort
Service overview
ReelShort is a short-form video and episodic content service operated by Crazy Maple Studio under the ReelShort brand.
The service offers access to episodes, a credits/coins system and VIP/subscription options to unlock content and remove limits.
Where it runs
ReelShort is available as a mobile app on Android and iOS and via web or third-party payment platforms.
Subscriptions may be handled in-app, through app stores (Google Play or Apple App Store), or via PayPal and direct payment channels.
How to cancel ReelShort
Cancel inside the ReelShort app (in‑app subscription)
- Log in to your ReelShort account in the app.
- Open the VIP page or go to Profile → Settings → Subscription Management.
- Select the active subscription and choose Cancel. Cancellation is effective immediately; cancel on or before the day before the next billing date to avoid another charge.
- See the official user agreement at reelshort.com.
Cancel via Google Play or Apple App Store
- Google Play (Android): Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → ReelShort → Cancel Subscription.
- Apple (iPhone/iPad): On device open Settings → Apple ID → Subscriptions → ReelShort → Cancel Subscription. You can also cancel via iTunes on a computer.
- These store cancellations stop future charges but typically do not automatically refund the current paid period; platform policies apply.
Cancel via web, PayPal or bank
- If you subscribed through PayPal, go to your PayPal account > Payments or Subscriptions and cancel the ReelShort agreement.
- If payment used a bank card or direct bank debit, contact your bank or card issuer to block future payments or request a stop-payment; also contact ReelShort support.
- For step-by-step coverage of platform routes see third-party guides such as this guide.
What happens when you cancel
Access after cancelling
Effect of cancellation depends on how you subscribed. In some in‑app cases cancellation is effective immediately and access may end at once.
For App Store and Google Play subscriptions you may retain access until the end of the already‑paid period depending on the store policy.
Renewal and future charges
Cancelling stops future automatic renewals if done correctly on the platform where you subscribed.
Make sure you cancel on or before the day before the next billing date to avoid another charge when using in‑app subscriptions.
Data and account status
Cancelling a paid subscription does not necessarily delete your account or personal data; check ReelShort’s user agreement for retention rules.
If you want account deletion, contact ReelShort support and request removal per their stated procedures.
Will I get a refund?
ReelShort refund policy
ReelShort’s terms state that all payments are final and non‑refundable except where explicitly specified.
The Terms of Use say users are not entitled to refunds upon termination of service; see the user agreement.
Exceptions and platform rules
- Platform stores (Google Play, Apple) have their own refund procedures and may grant refunds under their policies.
- PayPal and card issuers sometimes offer buyer protection or chargeback options if you can show unauthorized or misleading charges.
Practical steps if you believe you deserve a refund
- Collect receipts and screenshots showing charges and cancellation attempts.
- Request a refund via the store (Google/Apple) or PayPal first; if denied, contact your bank/card issuer to dispute the charge.
- Consider filing a consumer complaint if recurring billing or deceptive practices occurred.
ReelShort plans and pricing
Overview of listed plans
The App Store listing shows several subscription price points in Nigerian Naira; the subscription period is not clearly specified in the listing.
Prices below were converted using a mid‑market exchange rate for reference.
Price table
| Plan | Price (NGN) | Approx. Price (EUR) | Period | Features |
|---|---|---|---|---|
| Subscription | ₦7,900 | €4.63 | Varies / not specified | Subscription unlock; weekly or unspecified (App Store unclear) |
| Subscription | ₦9,900 | €5.79 | Varies / not specified | Subscription option |
| Subscription | ₦14,900 | €8.71 | Varies / not specified | Subscription option |
Your consumer rights in Nigeria
Legal overview
ReelShort’s blanket “no refund” terms may conflict with Nigerian consumer protection principles where services are defective or misleading.
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights against unfair practices.
Actions you can take
- Try platform refund routes (Google/Apple/PayPal) first for immediate results.
- Contact your bank or card issuer to dispute unauthorized or incorrect charges (chargeback).
- File a complaint with the FCCPC or seek local consumer advice if you suspect unfair or deceptive conduct.
Practical tips for Nigerian users
- Document all charges, subscription receipts and attempts to cancel or contact support.
- If a vendor’s terms appear to limit statutory consumer rights, keep records to support a complaint to regulators.
Customer experiences
Positive feedback
- Some users praise the video content; example: a Trustpilot review said, "I LOVE LOVE LOVE ReelShort videos!!!" and recommended the app.
- Other reviews highlight enjoyable series and actors, noting fast rewards/payouts in some cases.
Negative feedback
- Many complaints report deceptive billing, opaque pricing and coins/credits that do not meet expectations.
- Users also reported continued charging after cancellation and poor or unavailable customer service.
Summary takeaway
User experiences are mixed: reviewers praise content while multiple reports raise concerns about billing transparency and support.
Documenting your interactions and following platform cancellation steps reduces risk of ongoing charges.
Documentation checklist
Essentials to collect before you cancel
- App store receipts (Google Play or Apple) or PayPal/payment receipts showing the subscription charge.
- Screenshots of subscription pages, subscription management settings, and cancellation confirmations.
- Dates of first charge, renewal dates, and any communication with ReelShort support.
Evidence for disputes
- Bank or card statements highlighting the charge(s) from ReelShort or Crazy Maple Studio.
- Transaction IDs, PayPal subscription IDs or order numbers.
- Copies of the user agreement or screenshots showing pricing/terms if you believe they were unclear or misleading.
Common mistakes
Missing the correct subscription platform
Users often try to cancel inside the app when the subscription was handled by Google Play, Apple or PayPal.
Always confirm whether the charge came from the app store, PayPal or a direct merchant charge before cancelling.
Assuming cancellation equals refund
Cancelling a subscription generally stops future renewals but does not guarantee a refund for the current paid period.
Expect to request refunds separately and follow platform or bank dispute processes if needed.
Failing to keep records
Not saving receipts, screenshots, or communication makes disputes and chargebacks harder to prove.
Keep a dated trail of cancellation attempts and any confirmations you receive.
Comparative recap
Quick method comparison
| Method | How to cancel | Refund likely? | Notes |
|---|---|---|---|
| ReelShort in‑app | Profile → Settings → Subscription Management → Cancel | Unlikely (terms say payments final) | Cancellation effective immediately; cancel before next billing date to avoid renewal. |
| Google Play (Android) | Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Cancel | Possible via Google Play refund policy | Stops future charges; current period refund subject to Play Store rules. |
| Apple App Store (iOS) | Settings → Apple ID → Subscriptions → Cancel (or via iTunes) | Possible via Apple refund policy | Stops renewals; refunds handled by Apple, not the app. |
| PayPal / Web / Bank | PayPal: Subscriptions → Cancel. Bank: contact issuer to stop payments. | Possible via PayPal dispute or bank chargeback | If billed off‑platform, you may need to dispute through payment provider or bank. |
After cancelling
Verify cancellation
- Check your email and the subscription page for a cancellation confirmation or change in status.
- Monitor your bank or card statement for the next billing date to ensure no further charges appear.
Where to get help
- ReelShort user agreement and contact: reelshort.com user agreement.
- General cancel guides: techbloat cancel guide.
- Google Play support: Google Play Help. Apple support: Apple Support. PayPal: PayPal Help.
When to escalate
- If charges continue after confirmed cancellation, contact your bank or card issuer to dispute the charge.
- If you suspect misleading or unfair practices, consider filing a complaint with the FCCPC or seeking consumer advice in Nigeria.
Address
Official correspondence
For formal notices or correspondence to ReelShort/Crazy Maple Studio, use the registered office address below.
Mailing address
ReelShort / Crazy Maple Studio
1277 Borregas Ave, Suite C, Sunnyvale, CA 94089
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FAQ
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