Cancel SiriusXM: Easy Method

What is SiriusXM

Overview

SiriusXM is a commercial audio subscription service that offers live radio, music channels, talk, sports, and on-demand content delivered by app, web and compatible devices.

It is primarily a U.S.-based service and billing and account controls are managed through SiriusXM and app store platforms depending on how you subscribed.

Main characteristics

SiriusXM subscriptions are typically recurring and auto-renew unless cancelled through the originating purchase channel.

Account management can be done online, by phone, or through third-party platforms (Apple, Google, Roku) when purchased through those stores.

How to cancel SiriusXM

If you purchased directly from SiriusXM

• Sign in to the SiriusXM Online Account Center and follow the account cancellation steps.
• Or use SiriusXM chat on their site to request cancellation, or call SiriusXM at 866-635-8641 to cancel by phone.
• Note: Cancellation takes effect at the end of your current billing cycle; uninstalling the app does not cancel your subscription.

If you purchased via a third party (App Store, Google Play, Roku)

• iOS App Store: Cancel through Apple Subscriptions in your device Settings; cancel more than 24 hours before renewal to avoid auto-renew.
• Android / Google Play: Cancel via Google Play Subscriptions in the Play Store; cancel more than 24 hours before renewal; uninstalling the app does not cancel the subscription.
• Roku: Cancel at my.roku.com under Subscriptions; you cannot cancel a Roku-billed subscription from the SiriusXM app.

What happens when you cancel

Access and service end

Cancelling a SiriusXM audio subscription stops future renewals but typically leaves your access active until the end of the current billing period.

Access does not usually end immediately upon cancellation unless otherwise specified in your account confirmation.

Account data and billing

Your account information and history generally remain on file after cancellation for record-keeping and possible reactivation.

Be sure to save confirmation emails and billing statements in case you need proof of cancellation later.

Will I get a refund?

General refund policy

As of March 15, 2024, SiriusXM states that audio subscriptions are non‑refundable; cancellations stop future renewals but refunds are not generally provided.

The SiriusXM Customer Agreement reiterates that audio subscriptions are non‑refundable after the billing period.

Exceptions and grace periods

• Monthly audio plans: prorated refunds are available only if cancelled within 7 days of the initial purchase (not for routine renewals).
• Non-monthly plans (quarterly, annual): prorated refunds available if cancelled within 30 days of initial purchase or each renewal.
• Hardware or accessory purchases (radios, accessories) may be returned for refund or exchange within 30 days per SiriusXM return policy.

SiriusXM plans and pricing

Pricing overview

SiriusXM publishes pricing in U.S. dollars for U.S. regions; there are no verified Nigeria- or Euro-denominated public prices available.

If you are billed through Apple, Google or Roku, the store may show the price in the currency used by that store.

Current plan table

Your consumer rights in Nigeria

Applicable law

Nigerian consumer protections, such as the Federal Competition and Consumer Protection Act (FCCPA), require fair and transparent practices from businesses selling to Nigerian consumers.

There is no indication that SiriusXM has Nigeria-specific terms; consumers should rely on global policy plus applicable Nigerian law where relevant.

Practical remedies

• Keep records: confirmation emails, payment receipts, screenshots of cancellation attempts, and any correspondence.
• If you believe a seller violated consumer law, you may contact the Federal Competition and Consumer Protection Commission (FCCPC) for guidance or to file a complaint.
• For disputed charges, consider contacting your bank or card issuer to discuss chargeback options, providing your documentation.

Customer experiences

Positive reports

Some users report quick and simple cancellations via the web. One Reddit user described a straightforward web cancellation that took about a minute with an immediate confirmation email.

Such experiences suggest the Online Account Center can work smoothly when the account is accessible and the cancellation flow is followed.

Negative reports

Many reviews (e.g., Trustpilot) complain of long waits, aggressive retention offers, or difficulty cancelling online and refusal of refunds.

These complaints highlight the importance of saving confirmation emails and documenting calls or chats when you request cancellation.

Documentation checklist

What to have ready before cancelling

• Account email and username used for SiriusXM.
• Proof of payment: transaction receipts, card statement entries, or app store purchase records.
• Order number or subscription ID if available.

Evidence to keep after cancelling

• Cancellation confirmation email or chat transcript showing the cancellation date and reference number.
• Screenshots of account status and any error messages if cancellation was problematic.
• Copies of correspondence with SiriusXM support and any phone call notes (date, time, agent name).

Common mistakes

Uninstalling the app thinking it cancels

Many users assume removing the SiriusXM app cancels the subscription; it does not. The subscription remains active until you cancel through the correct channel.

Always confirm cancellation through the Online Account Center, the store subscription settings, or phone/chat and save the confirmation.

Missing store-specific deadlines

For subscriptions bought through Apple or Google, failing to cancel at least 24 hours before renewal can result in an unwanted charge.

Also note grace-period refund rules apply only within strict time windows (7 or 30 days) for initial purchases; missing those windows usually eliminates refund eligibility.

Comparative recap

How to read the table

The table below compares cancellation steps, refund expectations, and timing rules for common purchase channels.

Use this as a quick reference and double-check your account page or store subscription settings when cancelling.

Comparison table

After cancelling

Confirmations and next steps

Check for a cancellation confirmation email or chat transcript and save it with your records.

Verify your account status in the Online Account Center or the relevant store subscription page to confirm the cancellation took effect.

Helpful links and contacts

• Manage or cancel service: SiriusXM - Manage or Cancel Service
• Refund policy details: SiriusXM - Refund Policy Change
• Customer agreement: SiriusXM - Customer Agreement
• Returns for hardware: SiriusXM - Return Policy

Address

Mailing address

Sirius XM Radio, PO Box 33174, Detroit, MI 48232.

Contact notes

This Detroit PO Box is referenced for general listener care and certain mail preferences in SiriusXM documentation.

For phone assistance, use 866-635-8641 when calling from regions where that number is supported; store-specific cancellations must be made through Apple, Google or Roku as applicable.