Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cashfx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Cashfx: Step-by-Step Guide
What is Cashfx
Overview
Cashfx is presented as an online trading and investment platform that offers paid packages and promises returns tied to trading or training products.
Key characteristics
Public information about Cashfx is limited and inconsistent; the company has attracted both positive testimonials and numerous warnings and complaints about withdrawal problems.
How to cancel Cashfx
Important context
No official cancellation policy, step-by-step cancellation instructions, or account-closure process was found on Cashfx’s website, app listings, or help center for Nigeria or globally.
Suggested cancellation steps
- Stop further payments: Disable any active card or bank instruction linked to Cashfx by contacting your bank or card issuer immediately.
- Attempt in-app cancellation: If you signed up via Google Play or Apple App Store, follow those stores’ subscription cancellation steps in your account settings.
- Contact Cashfx support: Send written cancellation requests (email or support form) and keep copies. Note that no verified official support address was located for cancellation requests.
- Request chargeback/refund from your bank: If payments were recent and you suspect fraud or non-delivery, contact your bank or card provider to request a reversal or chargeback and supply evidence.
- Document and report: Collect full transaction records, screenshots, and any communications to support complaints to regulators or law enforcement if needed.
- Seek legal advice if large sums are involved: Consider a lawyer or a consumer-rights organisation for formal recovery steps.
What happens when you cancel
Access and services
Because no official cancellation policy is published, the effect of cancellation on access (whether you immediately lose platform access) is unclear and can vary by case.
Renewals and ongoing charges
There is no clear public information about automatic renewal terms or how recurring charges are handled by Cashfx; users should assume there may be ongoing billing without explicit cancellation confirmation.
Will I get a refund?
Published refund information
No documented 14-day right of withdrawal or general refund policy was found on official Cashfx platforms for Nigeria or elsewhere.
Exceptions and reported outcomes
- Regulatory reporting (wikifx) indicates that, in one FSCA-related note, the lowest package (~$300) might have had up to 70% refundable value after penalties, with 30% retained for training and commissions; this is not a general or verified policy for Nigeria.
- Many consumer reports indicate users experienced partial or no refunds and difficulties obtaining any money back.
Cashfx plans and pricing
Available pricing data
No verifiable or up-to-date pricing data for Cashfx in Nigeria (EUR or NGN) for 2024/2025 was found.
Table of plans
| Plan name | Price (reported) | Notes |
|---|---|---|
| Basic / Starter | Varies | No verified public pricing found for Nigeria. |
| Standard / Intermediate | Varies | No verified public pricing found for Nigeria. |
| Advanced / Premium | Varies | No verified public pricing found for Nigeria. |
Your consumer rights in Nigeria
Relevant authorities
Nigerian consumers can contact the Federal Competition and Consumer Protection Commission (FCCPC) for unfair trading practices and the Securities and Exchange Commission (SEC) for investment-related concerns.
Practical steps under local rules
- File a complaint with the FCCPC if you believe your consumer rights were violated.
- Report suspected investment fraud to the SEC Nigeria and consider notifying the Economic and Financial Crimes Commission (EFCC) if funds were stolen.
- Contact your bank or card issuer to request chargebacks or reversals for unauthorised or disputed payments.
Customer experiences
Positive reports
Some older Trustpilot reviews report receiving regular passive income and prompt support replies, reflecting positive experiences from a subset of users.
Negative reports and regulatory notes
Numerous negative reviews cite withdrawal failures, unresponsive support, and allegations of a Ponzi-style operation.
Regulatory summaries (e.g., WikiFX) and market analyses describe characteristics of pyramid-like structures, forced upgrades, limited refunds, and warnings from authorities about lack of authorization.
Documentation checklist
Essential documents to gather
- Transaction records: dates, amounts, payment method, and receipts.
- Account details: username/email used, subscription identifiers, and screenshots of account pages.
- Correspondence: all emails, chat logs, and support ticket IDs.
- App store receipts: Google Play or Apple App Store purchase history if applicable.
- Bank statements: showing the charges to support chargeback requests.
Why these documents matter
Complete documentation supports chargeback claims, regulator complaints, and any legal action.
Keep electronic backups and timestamps for every interaction you submit to authorities or financial institutions.
Common mistakes
Delaying action
Waiting too long to contact your bank or to document transactions can reduce the chance of a successful chargeback or recovery.
Relying solely on platform support
Many users report unresponsive or ineffective platform support; do not rely only on Cashfx responses. Simultaneously contact your bank and regulators.
Comparative recap
Quick comparison context
The table below contrasts Cashfx (based on available public reports) with characteristics you should expect from a regulated investment provider.
Table summary
| Feature | Cashfx (reported) | Typical regulated provider |
|---|---|---|
| Published cancellation policy | Not found / unclear | Clear, published cancellation and refund terms |
| Refund right | No general 14-day right documented; refunds reported as limited or unavailable | Often statutory cooling-off and refund rules, depending on product |
| Regulation | Reported as offshore/unregulated; regulatory warnings exist | Regulated by national authority (e.g., SEC, FCA) with consumer protections |
| Withdrawal reliability | Numerous reports of withdrawal failures or delays | Withdrawals processed under regulated rules and oversight |
After cancelling
Immediate actions
Confirm cancellation in writing and retain all confirmation messages and evidence of the cancellation request.
Check your bank and card accounts for any continuing charges and notify your bank immediately if you see unauthorised activity.
Where to get help
- Federal Competition and Consumer Protection Commission (FCCPC)
- Securities and Exchange Commission Nigeria (SEC)
- Economic and Financial Crimes Commission (EFCC)
- Central Bank of Nigeria (CBN) - for bank or card complaints
- Trustpilot reviews
- WikiFX regulatory note
- Brokers-Exchange analysis
Address
Registered location (reported)
219A Ikorodu Crescent, Dolphin Estate, Ikoyi, Lagos 101233, NG.
Notes about contacting
No explicit cancellation correspondence address was found for Cashfx in Nigeria; the above address is an associated location and does not specify cancellation procedures.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.