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Cancellation service #1 in Nigeria
Cancel Complete Savings: Easy Method
What is Complete Savings
Overview
Complete Savings is a subscription cashback service that offers members cashback on purchases from participating retailers and services. The company operates from Ireland and provides account management via a web portal.
How it works, briefly
Members subscribe and then earn cashback on qualifying purchases; cashback is tracked in the user account and can require manual claim submission in some cases.
How to cancel Complete Savings
Primary (recommended) - via web
- Go to completesavings.ie and sign in to your account.
- Open Profile, scroll to the "Subscription" section and click "Unsubscribe".
- Note: cancellation takes effect at the end of your current paid period.
Other methods (email and phone)
- By email: send a cancellation request to [email protected]. Support will confirm cancellation; access continues until the term ends.
- By phone: call 1800 806 167 (Mon - Fri 8 AM - 8 PM, Sat 9 AM - 4 PM). Cancelling by phone also ends at the close of the paid period.
What happens when you cancel
Access after cancellation
Cancelling does not usually end access immediately. Access and benefits normally remain available until the end of the current paid billing period.
Account and data
Account data (transaction and cashback history) is typically retained according to the provider's terms. If you need records, download or save important receipts and statements before or shortly after cancelling.
Will I get a refund?
General policy
Complete Savings does not publish a clear 14-day cooling-off or automatic refund policy publicly. Refunds appear to be discretionary and handled case-by-case by customer service.
Common exceptions and practical steps
- Reported refund scenarios include mistaken renewals, trial oversights, and upgrade errors.
- If you believe a refund applies, contact customer service promptly and provide evidence (receipts, dates, screenshots).
- If charges persist after cancellation, ask your bank or payment provider about a chargeback while you pursue a refund with support.
Complete Savings plans and pricing
Availability of pricing
No publicly available pricing information for Complete Savings tailored to Nigeria (2024/2025) was found.
Summary table
| Plan | Price | Billing |
|---|---|---|
| Standard subscription | Varies | Varies |
Your consumer rights in Nigeria
Who to contact locally
In Nigeria you can raise consumer complaints with the Federal Competition and Consumer Protection Commission (FCCPC) for issues such as unfair practices or misleading marketing.
Keep in mind cross-border services may be subject to the laws of the provider's country as well as Nigerian consumer protections.
Typical local remedies
- Request a refund or correction directly from the merchant in the first instance.
- Ask your bank or card issuer about chargeback options for unauthorised or disputed payments.
- File a formal complaint with FCCPC if the merchant does not resolve the issue.
Customer experiences
Positive reports
Some users report consistent cashback of 10%+ on certain purchases, which can offset subscription costs when tracking works correctly.
Negative reports
Many complaints relate to unclear onboarding, unexpected recurring charges, difficulty obtaining refunds, and cashback tracking problems requiring manual claims.
Documentation checklist
What to prepare before you cancel
- Account email and login details.
- Subscription receipts and billing dates.
- Screenshots of subscription pages or confirmation emails.
What to send with a refund or dispute request
- Copy of the charge on your card or bank statement.
- Evidence of trial or promotional terms that were misrepresented.
- Any communication with Complete Savings support.
Common mistakes
Assuming cancellation is immediate
Many users expect instant access loss after cancelling. Complete Savings typically allows access until the end of the paid period; unexpected charges can occur if you cancel too late for the billing cycle.
Not documenting the cancellation
Failing to keep confirmation (email or screenshot) of cancellation can make refunds or disputes harder. Always save a signed confirmation or support reply.
Comparative recap
Quick comparison table
| Aspect | Web | Phone | |
|---|---|---|---|
| How to cancel | Profile → Subscription → Unsubscribe | Send request to [email protected] | Call 1800 806 167 |
| Effective date | End of current paid period | End of current paid period | End of current paid period |
| Best for | Fastest confirmation and record | When you need a written trail | When you need immediate verbal confirmation |
After cancelling
Check and save records
Keep cancellation confirmations, final statements, and any support replies. Monitor your card/bank for unexpected renewals for at least one billing cycle after cancelling.
Useful links
- Complete Savings FAQ
- Third-party cancellation guide (CancelHero)
- Refund experiences and tips (JoinChargeback)
Address
Correspondence address
Complete Savings, Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom.
Note about local address
No Nigerian address for Complete Savings was found. For local disputes, contact your bank and the FCCPC for guidance on cross-border consumer issues.
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.