Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Credit Genius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Credit Genius: Easy Method
What is Credit Genius
Overview
Credit Genius is a credit-help product name referenced in public listings and app stores that offers paid subscription plans and AI-driven credit guidance features. Public information for Nigeria-specific cancellation rules was not found.
Related services
The only closely related service located is "Genius Credit Boutique" (credit repair), which offers a performance-linked refund policy and requires an active subscription during the credit-repair process.
How to cancel Credit Genius
General guidance
No Nigeria-specific cancellation procedure for Credit Genius was located. Use the platform where you subscribed (App Store, Google Play, or the web) to cancel.
Step-by-step cancellation by platform
- App Store (iOS): Open the App Store app -> Tap your profile -> Subscriptions -> Find Credit Genius -> Tap Cancel Subscription.
- Google Play (Android): Open Google Play Store -> Tap profile icon -> Payments & subscriptions -> Subscriptions -> Select Credit Genius -> Cancel subscription.
- Web / Vendor site: Log in to your account on the Credit Genius web portal (if available) -> Account or Billing -> Manage Subscription -> Cancel. If no control is visible, contact support and request cancellation in writing.
- Genius Credit Boutique (credit repair): If you subscribed to their service, follow their membership/account portal cancellation steps or contact them directly as instructed in your service agreement.
What happens when you cancel
Access and features
After cancellation, access typically continues until the end of the paid billing period unless the platform immediately revokes access. Check your subscription receipt for exact end dates.
Renewals and data
Automatic renewals stop when cancellation is processed through the billing platform you used. Personal account data and any credit-repair records may be retained according to the provider's data policy; request deletion if required by contacting support.
Will I get a refund?
Refund policy summary
No universal App Store/Google Play/Web refund policy specific to Credit Genius in Nigeria was located. The only explicit refund guarantee found relates to Genius Credit Boutique's credit repair service.
Genius Credit Boutique refund details and exceptions
- Full refund available if within the first 90 days of active participation and no negative items have been removed from the credit report.
- The guarantee applies only to the removal of negative items, not to broad credit-score improvement.
- No publicly stated 14-day statutory right or unconditional cooling-off period was found for this service.
- For platform purchases (App Store/Google Play), follow the platform refund process in addition to contacting the vendor if needed.
Credit Genius plans and pricing
Available plans (public listing)
Exact regional pricing for Nigeria is not publicly available. The following approximations are based on listed EUR/USD conversions and may vary by store and country.
Pricing notes
Prices shown are approximate and converted from listed app-store amounts. Identity protection may be an add-on. Confirm exact local prices in the store before subscribing.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Silver Premium Monthly | ~€9.99 | Monthly | Unlimited questions from credit AI (approx.) |
| Gold Premium Monthly | ~€19.99 | Monthly | Includes personalized credit profile AI (approx.) |
| Platinum Premium Monthly | ~€29.99 | Monthly | Top tier support, full features (approx.) |
| Identity Protection Monthly | ~€4.99 | Monthly | Identity theft protection add-on (approx.) |
Your consumer rights in Nigeria
Policy visibility
No Nigerian statutory consumer-rights text (such as a 14-day cooling-off) was referenced in the policies available for Credit Genius or its related services.
Practical steps and rights
- Keep receipts and subscription records to support refund or dispute requests.
- If you paid by card, contact your card issuer about chargeback rights if the vendor does not resolve a legitimate dispute.
- Consider contacting Nigeria's consumer-protection agency for guidance if you cannot resolve a refund or cancellation issue directly.
Customer experiences
Available public reviews
No specific positive or negative user reviews for Credit Genius in Nigeria were found in the verified sources. Public feedback appears limited or not indexed for the region.
Balanced guidance
Because public reviews are not available, treat claims about refunds and performance with caution and document all communications. For Genius Credit Boutique, the documented 90-day performance refund is a concrete policy to rely on if applicable.
Documentation checklist
Essential items to collect
- Subscription receipt and transaction ID from App Store, Google Play, or vendor website.
- Account email and username used for the subscription.
- Screenshots of subscription listing, billing page, and any cancel buttons or error messages.
- Service agreement or Terms of Service and any correspondence with support.
Optional but helpful items
- Dates of active participation (for Genius Credit Boutique 90-day refund window).
- Credit-report screenshots showing whether negative items were removed (for refund claims).
- Bank or card statements showing charges for the subscription.
Common mistakes
Assuming store and vendor cancellations are the same
A common error is cancelling only on the vendor site while the App Store or Google Play subscription remains active. This can leave auto-renewals active and cause further charges.
Missing evidence or deadlines
Not saving receipts, service agreements, or key screenshots can weaken refund or dispute claims. Also, assume the 90-day window for Genius Credit Boutique if applicable and act promptly.
Comparative recap
Summary table
| Item | App Store / Google Play | Web / Vendor (Genius Credit Boutique) |
|---|---|---|
| Cancellation availability | Manage via App Store or Google Play subscriptions (standard method). | Cancel via account portal or contact vendor; no Nigeria-specific steps found publicly. |
| Refund policy | Follow platform refund procedures; no Credit Genius-specific platform refund found for Nigeria. | Genius Credit Boutique: Full refund within 90 days if no negative items were removed; conditional guarantee. |
| Evidence required | Subscription receipt, transaction ID, screenshots. | Service agreement, proof of participation, credit-report evidence for refund claims. |
After cancelling
Immediate actions
Save confirmation of cancellation and monitor your email and bank statements to ensure renewals stop. Retain all documentation for at least 90 days if seeking refunds.
Helpful links and next steps
- Apple: Cancel subscriptions
- Google Play: Cancel subscriptions
- Federal Competition & Consumer Protection Commission (Nigeria)
- Contact your card issuer for chargebacks if you cannot resolve the issue with the vendor or platform.
Address
Vendor location (found)
San Diego, CA (No explicit Nigeria-based cancellation address was located in the verified sources.)
Support note
If you need a mailing address for legal notices or formal complaints, request the vendor's registered contact details in writing and keep a record of that request.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.