Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fundrise service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fundrise: Easy Method
What is Fundrise
Overview
Fundrise is a U.S.-based online real estate investment platform that offers pooled real-estate funds and direct-investment options to individual investors.
How it operates for international users
Nigerian residents can open accounts and invest, but Fundrise policies, terms, and dispute resolution are governed by U.S. law and Fundrise's Help Center guidance.
How to cancel Fundrise
Cancelling a recent investment order
- Go to the Transactions section of your dashboard (web or app).
- Find the recent investment order that is still pending and select it.
- Click the cancel option before processing begins; once processing starts cancellation is not possible.
- Reference: Can I cancel my order?.
Cancelling a liquidation request
- If you have already submitted a liquidation request, go to Transactions and locate the pending liquidation.
- Select the pending request and click "Cancel" to stop the liquidation before it is processed.
- Reference: How do I cancel my liquidation request?.
Cancelling Fundrise Pro membership
- Open the app or web, go to Profile & preferences.
- Select Fundrise Pro and choose the cancel option; the account will revert to the Balanced Investing Plan.
- Note: No pro-rata refund for the unused portion of the membership fee.
- Reference: Can I cancel Fundrise Pro at any time?.
What happens when you cancel
Access and account status
If you cancel a pending investment order before processing, the order is stopped and funds remain available in your account or payment method.
Liquidation and processing timeline
If you cancel a liquidation request before processing, it will not be executed. Otherwise, liquidations are processed quarterly and cannot be cancelled once processed.
Data retention and plan changes
Cancelling Fundrise Pro reverts your account to the default Balanced Investing Plan.
Fundrise retains account and transaction records per its terms of service.
Will I get a refund?
General refund policy
Fundrise does not provide a general 14-day cooling-off refund right for investments.
Redemption requires a liquidation request that is processed quarterly and may take time to complete.
Early-redemption penalties and exceptions
- Early redemptions may incur penalties for shares held less than five years, depending on fund type.
- If a pending order is cancelled before processing, the funds remain with you; this is not treated as a formal refund.
Membership refunds
Fundrise Pro membership cancellations do not receive pro-rata refunds for unused billing periods.
Reference: Pro membership terms.
Fundrise plans and pricing
Plans overview
Fundrise offers retail investment plans (e.g., Balanced Investing) and an optional Fundrise Pro membership with additional features.
Pricing table
| Plan | Price / Fees |
|---|---|
| Balanced Investing (default) | Varies |
| Fundrise Pro (membership) | Varies |
Your consumer rights in Nigeria
Jurisdiction and applicability
Fundrise is governed by U.S. law and its own terms, so Nigerian consumer protection statutes may not apply directly to platform operations.
Key implications for Nigerian investors
- Local consumer agencies (e.g., FCCPC) may have limited reach over Fundrise's U.S.-based policies.
- Dispute resolution and legal remedies are likely subject to Fundrise's stated jurisdiction and terms of service.
Practical steps if you have a dispute
Document all communications, save transaction records, and follow Fundrise's help center procedures first.
Consider seeking local legal advice about cross-border dispute options if required.
Customer experiences
Positive feedback
- Users praise Fundrise for ease of use, transparency, and enabling real-estate access for small investors.
- Some report consistent positive returns and satisfaction with specific funds and the team.
Negative feedback
- Complaints include slow or limited liquidity, withdrawal delays, and instances of receiving less than invested.
- Some users report frustration with quarterly redemption timing and early-redemption penalties.
Takeaway
Investor experiences vary by fund, holding period, and market conditions; liquidity constraints are a recurring theme.
Documentation checklist
Before you request cancellation
- Account email and username
- Transaction ID or order number for the pending investment
- Screenshots of the pending state in Transactions
If cancelling a liquidation or disputing a redemption
- Copy of the liquidation request and pending status
- Any correspondence with Fundrise support
- Bank statement or payment confirmation if relevant
Common mistakes
Waiting until processing starts
Many users assume they can cancel at any time, but once order processing begins cancellation is not possible.
Example: clicking cancel after processing has started will not stop the order.
Expecting an immediate cash refund
Some investors expect instant refunds; in reality, redemptions are quarterly and may incur penalties.
Example: treating Fundrise like a liquid brokerage account can lead to surprise delays.
Overlooking membership billing terms
Users sometimes expect pro-rata refunds for Fundrise Pro cancellations; Fundrise does not provide them.
Comparative recap
How Fundrise compares
| Feature | Fundrise | Typical alternative platforms |
|---|---|---|
| Order cancellation window | Before processing only | Varies; some allow same-day cancels |
| Redemption timing | Quarterly processing | Some platforms offer instant or daily liquidity |
| Refund / cooling-off | No standard 14-day cooling-off | Some brokers/platforms offer short cooling-off periods |
| Membership refunds | No pro-rata refunds for Fundrise Pro | Varies by provider |
| Governing law | U.S. law and Fundrise terms | Local platforms follow local consumer law |
After cancelling
Next steps to monitor
Keep an eye on the Transactions page for status updates if you cancelled an order or liquidation request.
Save all confirmations and screenshots for your records.
Useful links and support
- Cancel an order (Help Center)
- Cancel a liquidation request (Help Center)
- How to withdraw / liquidation details
Address
Fundrise correspondence address
Fundrise provides a U.S. mailing address for correspondence and formal notices.
Mailing details
11 Dupont Circle NW, 9th Floor, Washington, DC 20036
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.