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Cancel PIGGYVEST
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Piggyvest service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Piggyvest: Easy Method
What is Piggyvest
Service overview
Piggyvest is a Nigerian fintech platform that offers automated saving and investment products to individuals. It operates as an asset manager and provides tools for target savings, recurring savings and certain investment options.
Regulation and custody
Piggyvest operates under SEC (Securities and Exchange Commission) oversight and places customer funds with a regulated custodian (for example AIICO Capital as noted in public disclosures). It is not a bank and is not covered by NDIC deposit insurance.
How to cancel Piggyvest
Primary cancellation method (web / account)
- Contact Piggyvest by email at contact@piggyvest.com.
- Or call Piggyvest customer service at 0700 933 933 933.
- Request account closure and explicit cancellation of the Terms of Use in your message or call.
App Store / Google Play guidance
- Uninstalling the mobile app removes the app from your device but does not formally close your Piggyvest account.
- There is no published Piggyvest process for cancelling via App Store or Google Play; subscription-model cancellation guidance from those stores does not appear to apply to Piggyvest.
What happens when you cancel
Access and pending transactions
Piggyvest will close your account after any pending transactions complete. You may not be able to access certain features once closure begins.
Funds transfer and fallback
On closure, your available funds are transferred to your bank account on or after the next free withdrawal date. If the bank transfer fails, Piggyvest may issue a cheque to your registered address.
Data, records and disputes
Piggyvest will retain records as required by law and to resolve disputes. If you have an unresolved issue, the Terms encourage attempting mutual discussion first, with arbitration procedures outlined if discussions fail.
Will I get a refund?
Standard refund position
Piggyvest does not publish a standard refund policy or a statutory 14-day cooling-off period for its saving and investment services. The service focuses on moving your saved funds rather than refunds of service fees.
Account closure vs refunds
- There is no general “refund” of savings - closing your account results in transfer of your funds to your bank or via cheque.
- Any outstanding or withheld amounts are handled through the account closure and transfer process rather than as a refund payment.
Piggyvest plans and pricing
Overview of listed pricing
Piggyvest pricing is typically shown in Naira on its platform. No consolidated public pricing in Euros or for Nigeria in 2024/2025 was found in the available sources.
Summary table
| Plan / Product | Price / Fee | Currency | Notes |
|---|---|---|---|
| Saving & Investment products | Varies | NGN | Fees, if any, are shown on Piggyvest in Naira; convert at current FX rates if needed. |
Your consumer rights in Nigeria
Regulatory context
Piggyvest operates as an SEC-regulated asset manager and is not classified as a bank. Customer funds are custodied under an SEC-approved arrangement rather than NDIC insurance.
Key rights and dispute steps
- There is no statutory 14-day cooling-off right for saving/investment products as a matter of standard practice.
- Attempt mutual discussion with Piggyvest about disputes (recommended initial period: 14 days). If unresolved, arbitration or the dispute resolution route in the Terms applies.
Customer experiences
Positive feedback
Many users praise Piggyvest for an intuitive app, easy automated saving, and useful group saving features. Long-term customers note convenience of target challenges and extra product choices like dollar options.
Negative feedback
Some customers report slow responses from customer support and difficulties with account access or password resets.
There are also isolated reports of security concerns such as impersonation attempts via unsolicited messaging; users should verify official channels before sharing sensitive details.
Documentation checklist
What to prepare before contacting support
- Registered email address and phone number linked to your Piggyvest account.
- Account number or username and any relevant transaction IDs.
- Bank account details where you want funds transferred (account name, number, bank).
- Proof of identity (ID) or proof of address if requested for verification.
- Copies of prior correspondence with Piggyvest (emails, ticket numbers).
Optional helpful documents
- Screenshots of account page, pending transactions, or error messages.
- Cheque or bank transfer rejection notices if available (for fallback cases).
Common mistakes
Not following the official channels
Users sometimes assume uninstalling the app cancels their account. Uninstalling only removes the app; you must contact support to close the account formally.
Missing verification details
Delays occur when the customer does not supply bank details or identification promptly. Provide clear bank account information to avoid transfer failures.
Mistaking custodial status
Some customers expect NDIC-style deposit insurance. Piggyvest is SEC-regulated with a custodian arrangement; it is not NDIC-insured like a bank deposit.
Comparative recap
At-a-glance comparison
| Feature | Piggyvest | Typical Nigerian bank savings |
|---|---|---|
| How to cancel | Contact support by email or phone to close account | Often closure via branch, online banking or call centre |
| Refunds / cooling-off | No standard refund; funds transferred to bank or cheque | No standard refund; withdrawals handled via bank processes |
| Deposit protection | Funds custodied under SEC-regulated arrangement (not NDIC) | Eligible for NDIC insurance (up to statutory limits, where applicable) |
| Dispute route | Mutual discussion then arbitration per Terms | Bank complaints procedures and regulatory escalation (CBN, NDIC where applicable) |
After cancelling
Practical next steps
- Confirm receipt of the account closure confirmation from Piggyvest by email.
- Monitor your bank account for the funds transfer on or after the next free withdrawal date.
- If transfer fails, watch for a cheque dispatch to your registered address and follow up if not received.
Helpful links
- Piggyvest home: https://www.piggyvest.com
- Piggyvest contact email: contact@piggyvest.com
- Piggyvest phone: 0700 933 933 933
- SEC Nigeria: https://www.sec.gov.ng
Address
Registered office
Tesmot House, 3 Abdulrahman Okene Close, Off Ligali Ayorinde Street, Victoria Island, Lagos, Lagos State, Nigeria.
Notes
No separate cancellation correspondence address is publicly provided; use the email or phone number above for formal closure requests.