Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the The Credit Pros service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel The Credit Pros: Step-by-Step Guide
What is The Credit Pros
Service overview
The Credit Pros is a US-based credit repair and credit-management service that offers dispute assistance, credit monitoring, and additional credit-building tools.
The company promotes a no long-term contract model and advertises guaranteed trial terms; official material is provided in USD pricing and via its US website.
Key offerings
Typical offerings include monthly plans with setup fees, credit monitoring, dispute processing, and additional credit-builder products.
Plans differ by level of service (monitoring vs unlimited disputes vs tradelines) and are billed monthly with a one-time setup fee.
How to cancel The Credit Pros
Primary cancellation method
- Call customer service at 1-800-411-3050 to cancel. This is the required method noted in the enrollment materials.
- Cancellation during the $1 two-week trial must be done within that trial window to qualify for the trial refund.
Step-by-step cancellation steps
- Prepare your account details (name, email, order or account number, payment method).
- Call 1-800-411-3050 and clearly state you want to cancel; request confirmation number or reference for the call.
- Request written confirmation by email and keep dates and names of representatives for your records.
- If you were charged after cancellation, gather proof (bank statement, confirmation) and escalate per the Documentation Checklist below.
What happens when you cancel
Access and billing
After you cancel, you will retain access to the service until the end of the current billing cycle.
You should not be billed for the next cycle once cancellation is processed.
Data and account handling
The company does not publish detailed data-retention timelines; export or save any documents you need before access ends.
If you need records after cancellation, request them when you cancel and save confirmation communications.
Will I get a refund?
Trial-period refunds
If you cancel during the initial $1 two-week trial, the $1 trial fee is fully refunded per the enrollment terms.
Make sure to cancel within the trial window and request confirmation to ensure the refund is processed.
After-trial and other refund policies
- There is no general money-back guarantee after the trial period in the published terms.
- If you remain unsatisfied after 60 days, The Credit Pros states it may extend your service by the number of months paid at no extra cost rather than issuing a refund.
- Some customers have reported receiving refunds via third-party dispute resolution (for example, BBB intervention), while others have experienced difficulty securing refunds.
The Credit Pros plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Money Management Plan | $69/month + $119 setup | Monthly + one-time | Credit monitoring, budgeting tools, dark-web monitoring |
| Prosperity Plan | $129/month + $129 setup | Monthly + one-time | Unlimited disputes, creditor interventions, all Money Management features |
| Success Plus Plan | $149/month + $149 setup | Monthly + one-time | Credit builder tradeline, full dispute and monitoring suite |
Pricing notes
All official prices are listed in USD. Users in Nigeria will likely see prices converted at checkout based on current exchange rates.
Exact local (Nigerian Naira) pricing or EUR equivalents were not found in the official materials.
Your consumer rights in Nigeria
Local statutory protections
The Credit Pros’ published terms do not reference a statutory 14-day cooling-off period similar to some EU rules.
Nigerian consumer protection law and remedies can differ; consumers should check local rules and timelines for digital services.
Practical advice for Nigerian customers
- Verify your rights with the Federal Competition and Consumer Protection Commission (FCCPC) or local consumer advice services before signing up.
- Keep clear records of contracts, trial terms, and payment receipts when enrolling from Nigeria.
Customer experiences
Positive feedback
Many Trustpilot and independent reviews praise helpful, friendly staff and clear explanations of the process.
Reviews often highlight good customer support, transparent pricing on some channels, and strong user interfaces for monitoring.
Negative feedback and mixed outcomes
Some Reddit posts and BBB complaints describe poor credit outcomes, continued billing after cancellation, or friction when requesting refunds.
BBB records show that while some customers received refunds after disputes, others reported unresolved issues - results are mixed.
Documentation checklist
Essential documents to gather before cancelling
- Account name, email, and order or account number.
- Payment receipts, bank statements showing charges, and setup fee proof.
- Screenshots of trial terms, service agreement, and any promotional guarantees.
What to keep after cancellation
- Call confirmation number, representative name, and cancellation date/time.
- All email confirmations and any written responses from the company.
- Records of follow-up attempts and any dispute case numbers if escalated.
Common mistakes
Assuming email or website messages cancel service
Many users expect an email or online form to be sufficient, but The Credit Pros requires a call to the listed customer service number for cancellation.
Failing to call can lead to continued billing despite requests via other channels.
Missing the trial window or lacking proof
Delays in cancelling during the $1 trial can forfeit the trial refund. Always document the timing and confirmation of cancellation.
Not saving receipts or confirmation numbers makes disputes and third-party escalation harder to win.
Comparative recap
Quick comparison table
| Feature | The Credit Pros | Typical credit repair service |
|---|---|---|
| Cancellation method | Phone call to 1-800-411-3050 required | Varies: phone, email, online portal |
| Trial refund | $1 two-week trial refundable if cancelled within trial | Some offer money-back trials; policies vary |
| Post-trial refund policy | No general cash-back; service extension offered if unsatisfied after 60 days | Varies widely; some offer limited guarantees or partial refunds |
| Access after cancellation | Access retained until end of current billing cycle | Often similar; depends on provider terms |
| Monthly pricing (USD) | $69 - $149/month (plus setup fees) | Ranges typically $50 - $150+/month |
Key takeaways
The Credit Pros offers clear trial terms but requires proactive cancellation by phone and documents for any refund claim.
Customer experiences are mixed; careful record-keeping and knowledge of local consumer rights improve the chance of a smooth cancellation.
After cancelling
Next steps
- Save the cancellation confirmation and check that no further charges appear on your statement.
- Request copies of any account documents you may need for future reference.
Helpful links and escalation
- The Credit Pros - Our Guarantee
- Enrollment / order page (cancellation reference)
- Chargeback guide / cancellation help
- BBB complaints and resolutions
- Trustpilot reviews
Address
Official Nigerian location
25 OKA-AKOKO STREET, GARKI 2, ABUJA
No separate dedicated cancellation mailing address was published for Nigerian customers; use the customer-service phone number above for cancellations and requests.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.