Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Eos Fitness service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Eos Fitness: Step-by-Step Guide
What is Eos Fitness
Overview
Eos Fitness is a commercial gym chain offering membership access to fitness facilities, classes, and personal training services. The brand primarily operates in the United States and provides multi-club access for members in eligible markets.
How it applies in Nigeria
There is no public evidence that Eos Fitness operates locations in Nigeria or publishes Nigeria-specific pricing. Any guidance below explains how Eos Fitness handles cancellations based on their published U.S. policies.
How to cancel Eos Fitness
Accepted cancellation methods
Cancellation is accepted in person at your home club via the club’s cancellation form or by sending a written notice by certified mail to the company address.
Phone, app, or simple email cancellations are generally not accepted; you should verify with your home club if any online options exist for your specific membership.
Step-by-step cancellation steps
- Confirm your home club and the membership account details before you begin.
- Prepare a written cancellation request stating your full name, membership/account number, and desired cancellation date.
- Visit your home club and submit the cancellation form in person, obtaining a dated receipt or staff acknowledgement.
- OR send the same written cancellation by certified mail (keep proof of mailing and delivery receipt).
- Allow at least 30 days' written notice in most contracts and monitor statements for one final billed month during the notice period.
- Follow up in writing if you do not receive confirmation, and keep all records of communication and proof of submission.
What happens when you cancel
Access after cancellation
Most memberships continue to provide access through the end of the required notice period, which is commonly 30 days from the date the cancellation request is received.
Billing and renewal
You may be billed for one final month during the notice period, depending on the billing cycle and contract terms. Automatic renewals stop only after the cancellation is processed per the contract.
Your data and account
The club will typically retain membership records for administrative purposes. Request written confirmation of account closure and keep copies of any receipts or confirmation numbers.
Will I get a refund?
Standard refund policy
Eos Fitness generally does not issue prorated refunds for unused membership days after cancellation. Members should expect no refund for remaining days unless the contract specifies otherwise.
Common exceptions and fees
- Some agreements allow early termination for relocation beyond a specified distance (commonly >25 miles) or documented disability.
- Termination under an exception may still require a fee, sometimes up to around $100, depending on the contract terms.
- Always submit supporting documentation (proof of move, medical documentation) when requesting an exception-based refund or termination.
Eos Fitness plans and pricing
Available plan information
No Nigeria-specific pricing or plan data is publicly available for Eos Fitness. The company’s publicly documented offerings are U.S.-based.
Pricing summary table
| Plan name | Typical features | Price (Nigeria / EUR) |
|---|---|---|
| Basic / Single-club | Access to one home club, standard equipment, some classes | Varies |
| Multi-club / Premium | Access across multiple locations, expanded class access, discounts | Varies |
| Personal training add-on | Sessions with a trainer; separate contracts may apply | Varies |
Your consumer rights in Nigeria
General legal context
There is no automatic statutory “cooling-off” right specifically granted by Eos Fitness for Nigerian consumers. Gym memberships are governed primarily by the membership contract.
Local consumer protection
Nigerian consumer protection law (for example, the Federal Competition and Consumer Protection Commission and related statutes) may provide general protections against unfair contract terms and deceptive practices.
However, in practice refunds or special cancellation rights are limited to what the membership agreement explicitly states (for example, relocation or disability clauses).
Customer experiences
Positive feedback
Some members appreciate the ability to freeze memberships for a small fee and value multi-club access where available.
Negative feedback
Many reports indicate difficulties canceling, unexpected charges after attempting to cancel, and frustration with personal training contracts and customer service responsiveness.
The app has been described by some users as unreliable and often lacking cancellation functionality, which can complicate remote requests.
Documentation checklist
What to prepare before cancelling
- Printed membership agreement showing cancellation terms and account number.
- Photo ID used for the membership (driver’s license or passport).
- Written cancellation letter with full name, account number, and desired end date.
Proofs and supporting documents
- Certified mail receipt or club-stamped cancellation form as proof of submission.
- Bank or card statements showing payments and membership debit dates.
- Documentation for exceptions (proof of relocation beyond specified distance or medical evidence for disability claims).
- If personal training is involved, a copy of the PT contract and any related cancellation terms.
Common mistakes
Relying on informal methods
Many members wrongly assume a phone call or app message cancels the membership. Eos generally requires an in-person form or certified written notice.
Not getting proof
Failing to obtain and keep a dated receipt or certified-mail delivery proof often causes disputes over whether cancellation was submitted on time.
Missing contract-specific clauses
Overlooking special clauses such as personal training commitments, minimum terms, or relocation fees can lead to unexpected charges after you believe you have cancelled.
Comparative recap
Quick feature comparison
| Feature | Eos Fitness (per public policy) | Typical local gym in Nigeria |
|---|---|---|
| Monthly fee | Varies (U.S. pricing; no Nigeria data) | Varies by gym and city |
| Cancellation method | In person at home club or certified mail required | Often in person or by written notice; some allow phone or email |
| Prorated refunds | Generally no prorated refunds; exceptions possible for relocation/disability | Varies; some local gyms offer prorated refunds or cooling-off periods |
| Personal training contracts | Frequently separate and may be hard to cancel; reports of disputes | Terms vary widely; check PT contract closely |
| App cancellation | Generally unavailable or limited; confirm with club | Depends on gym; some provide full online account management |
| Customer service reports | Mixed to negative reports about responsiveness and helpfulness | Varies; experiences are location-dependent |
After cancelling
Immediate steps
Keep the cancellation receipt or certified-mail delivery confirmation and any written club acknowledgment. Watch your bank or card statements for any continued charges.
Where to get help and further reading
If you need official guidance, consult the membership support pages below and your home club. Useful links (nofollow):
- Eos Fitness cancellation help (Intercom)
- Subscription cancellation guidance
- Third-party summary of cancellation/refunds
- Federal Competition & Consumer Protection Commission (Nigeria)
Address
Official mailing address for cancellations
Send certified mail to the company address used in cancellation guidance. Keep proof of delivery for your records.
Address details
EōS Fitness
5005 Lyndon B Johnson Fwy, #1150
Dallas, TX 75244
United States of America
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.